OYO 36503 Serene Homes image

OYO 36503 Serene Homes

Hotel

😐 It's a decent and safe place to stay. Not too many comforts are there. Rooms are bit small and well equipped with minimal requirements. Bathrooms are out of conditions. Parking is available. Staff are polite. Home food is available down stairs.better to book from OYO app than booking directly. People often mention hotel, stay, booking, asked,


Address

6-2-0183, P & T Officers Colony, Lakdikapul, Hyderabad, Telangana 500004, India

Website

www.oyorooms.com

Contact

+91 124 620 1614

Rating on Google Maps

4.10 (135 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (15) stay (9) booking (8) asked (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Raj R. 4 years ago on Google β€’ 107 reviews
    It's a decent and safe place to stay. Not too many comforts are there. Rooms are bit small and well equipped with minimal requirements. Bathrooms are out of conditions. Parking is available. Staff are polite. Home food is available down stairs.better to book from OYO app than booking directly.
    2 people found this review helpful πŸ‘

  • 1/5 Ayub Ahmed J. 4 years ago on Google β€’ 59 reviews
    I had worst experience.. I had booked via oyo with seemless booking.. At about 5am i was there at the location and was ready to pay necessary check-in charges.. Unfortunately the reception boys were not friendly with talk and asked me to wait for an hour to get some room to be empty... With no option left i took seat for almost 2 hrs.. Again asked them to get me any room since the location is very interior.. And i can see some of the room were getting checkout... But ultimately boys didn't show up any positive response on alloting me a room.. finally i decided to book another hotel via oyo... I hope with this message they improve with the next coming guests.. Thank you
    1 person found this review helpful πŸ‘

  • 1/5 Merl 4 years ago on Google β€’ 6 reviews
    What a horrid experience. The property manager confirmed our booking two days before. But when we arrived he says there is no booking. We called OYO talked n talked but nothing. No booking. And these idiot OYO guys make a replacement booking in banana hills. Really? I was there for a family function in the locality. And that property manager was another one. Throwing attitude around. If you want mental peace on your holiday then don't stay. And OYO is going down. Use Treebo or Fan hotels.
    1 person found this review helpful πŸ‘

  • 1/5 M C. 4 years ago on Google β€’ 80 reviews
    These people cancelled the reservation 2 hours before the check-in while I was on my way to the place. This despite the place being booked more than a week in advance. Extremely unprofessional and disappointing.

  • 5/5 Somya G. 4 years ago on Google β€’ 49 reviews
    Best place to stay very helpful people best service it feels like home❀❀ great food great stay clean rooms and free water

  • 5/5 Shine S. 4 years ago on Google β€’ 41 reviews
    Probably the best rooms available in price range but equally worst service. Food is okay, not very great but lunch is amazing

  • 1/5 santhosh K. 3 years ago on Google β€’ 39 reviews
    Waste hotel.. it is third class hotel I have a Stayed for longtime the owner was rediciouls and able to slove the problems. Waste of hotel and waste of money..

  • 1/5 Vivek V. 4 years ago on Google β€’ 5 reviews
    Worst place to opt. THERE IS NO PARKING FACILITY as mentioned. The food they serve is pathetic and the service is just not there. Had a horrible experience staying here and would definitely not recommend to any one. Also happened to get a big dent on my car after parking in the so called designated parking area they gave. Not worthy of even a single star.

  • 2/5 Wasay M. 4 years ago on Google β€’ 4 reviews
    In total I stayed in this hotel for 6 days so I have seen everything about this hotel. Extended my stay twice. Bad Incident 1: I had a 2 day booking, however the receptionist guy named Karunakar or somebody, the main receptionist guy called me and asked me to checkout after one day because he had the Full hotel booked for a marriage party. When asked about my re-booking & refund he told to check with OYO without even providing the solution for my stay for the next day. However when called OYO assist stepped in and asked me to continue at the hotel and not to listen to the receptionist that my 2 day booking was confirmed. Bad Incident 2: When I gave them bad rating for a previous stay rather than asking me politely the reason for that and working on the feedback, another male receptionist called to my room and asked me 'Sir what is your problem ? why did you gave bad rating, you should have told us blah blah blah', I am like its not my problem its your problem, your hotel problem. And in the background the Main Receptionist (property manager I guess) is prompting the guy on phone to tell 'If you dont like the hotel why are you staying in the hotel' and the caller told me the same ''If you dont like the hotel why are you staying in the hotel, why dont you check out' This is how this hotel guys work on the feedback, they ask the guest not to stay there if they have anything negative to say about the hotel, indirectly forcing the guest to give good rating. But they will not work on improvement of the hotel.

  • 5/5 John D. 1 year ago on Google
    Great stay in a safe place

  • 5/5 Raysa M. 4 years ago on Google β€’ 2 reviews
    It is Excellent πŸ‘πŸ˜Š Very good Staff All over it was Super. Manager was very good person 😊.


Call +91 124 620 1614 Open on Google Maps

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