Fossil Exclusive Store - Inorbit Mall image

Fossil Exclusive Store - Inorbit Mall

Watch store

Chain retailer known for vintage-inspired watches, leather goods & more, along with modern designs. People often mention store, service, staff, Faiz, Fossil, fossil, watch, customer, good, experience,


Address

Shop No. G32, Level, 2, Inorbit Mall Rd, Software Units Layout, Madhapur, Hyderabad, Telangana 500081, India

Website

www.fossil.com

Contact

+91 40 4010 2833

Price rating

$$$ $

Rating on Google Maps

4.70 (4.4K reviews)

Open on Google Maps

Working Hours

  • Friday: 11 am to 9:30 pm
  • Saturday: 11 am to 10 pm
  • Sunday: 11 am to 10 pm
  • Monday: 11 am to 9:30 pm
  • Tuesday: 11 am to 9:30 pm
  • Wednesday: 11 am to 9:30 pm
  • Thursday: 11 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: store (24) service (22) staff (15) Faiz (15) Fossil (14) fossil (14) watch (13) customer (13) good (13) experience (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Inspire m. 1 year ago on Google
    Best watch collection ,and best store highly recommended ...staff was very humble and patience in answering our queries ...special thanks to Mr mohd faiz who guided us throughout the process ...
    4 people found this review helpful 👍

  • 5/5 mudit b. 2 years ago on Google • 4 reviews
    One of the best Fossil stores in Hyderabad. I found the staff very welcoming and addressed all my queries and needs. I would like to especially thank Mr.Faiz, the store manager, who guided me throughout my purchase journey!!! Incredible customer experience:)
    3 people found this review helpful 👍

  • 5/5 Areej Abdul B. 2 years ago on Google
    Fossil has hand crafted designs to suit every personality. I loved it. Please do visit the store for the recent upcoming collections.
    3 people found this review helpful 👍

  • 5/5 Rakesh K. 6 months ago on Google • 123 reviews
    Got the battery replaced within 10 minutes. Charged 313 for battery replacement with 6 months warranty. The store has a collection of watches, bags, wallets and other accessories.
    1 person found this review helpful 👍

  • 1/5 Venki S. 4 months ago on Google • 68 reviews
    Worst fossil store & worst fossil service, i wud never again take fossil in future nor even suggest anyone to take, i bought watch from bangalore airport & name engraving was not working there, so they said u can visit any of the fossil store, i thot it’s ok, i can do it later as the brand I believe but wen i visited hyderabad inorbit fossil the staff over there was so reckless, even listening to my issue, said the 1st thing, it’s not done here, machine not working, i want to ask fossil where machine works den , out of india, u fraud, cheat ! so dissatisfied, disappointed, felt like no customer friendly, he is the worst staff i have ever seen, don’t know how to talk with customer, Never ever FOSSIL. Worst staff, worst staff, worst service. Wasted my money & time.
    1 person found this review helpful 👍

  • 5/5 SARTHAK P. 1 year ago on Google
    Great fossil collection.. Awesome service and help. Thanks to Mr. Faiz who was very cooperative.
    2 people found this review helpful 👍

  • 5/5 Srinu S. 1 year ago on Google
    Given a nyc response and nyc service thanks you sir faiz ...❤️
    2 people found this review helpful 👍

  • 5/5 Satish Kumar N. 6 months ago on Google • 11 reviews
    That's a real quick service provided. Usually it takes 30 days but , Appreciate veeresh and his team's work, the issue resolved in 15 min
    1 person found this review helpful 👍

  • 5/5 Srinivas K. 9 months ago on Google • 3 reviews
    I recently had the pleasure of visiting an excellent fossil watch store, and I am thrilled to share my positive experience with you. This store truly exceeded my expectations in every aspect, from its selection of watches to the exceptional customer service I received. Special thanks to veeresh for helping us to get a great deal.
    1 person found this review helpful 👍

  • 5/5 Abhishek B. 1 year ago on Google
    Great service at the store. Special thanks to Mr Faiz, he explained all details clearly and offered the best price for the watch I was looking for. Kudos to the entire team at Fossil store, Inorbit mall, Hyderabad.
    1 person found this review helpful 👍

  • 5/5 Danny C. 1 year ago on Google
    Amazon customer service by Faiz. Cool store. Making DC comics proud today. Batman and Superman we’re saving the world one bag at a time.
    1 person found this review helpful 👍

  • 5/5 JashwanthNagveepuri 10 months ago on Google
    I recently had the pleasure of visiting the Fossil Store in my neighbourhood, and I must say that the experience was nothing short of exceptional. From the moment I walked in, I was greeted with warm smiles and a genuine eagerness to assist me. The staff at this fossil store truly went above and beyond to ensure that I had a memorable and satisfying service experience. First and foremost, the knowledge and expertise displayed by the staff were truly impressive. They were well-versed in the extensive range of Fossil products and provided me with valuable insights and recommendations based on my preferences. They took the time to listen to my needs and understand my style preferences before offering suitable options. Their professionalism and willingness to go the extra mile made me feel valued as a customer. It was evident that customer satisfaction was their top priority, and I greatly appreciated their commitment to ensuring my happiness even after the sale. I highly recommend the Fossil Store to anyone in search of quality fashion accessories and an exceptional shopping experience. The staff's knowledge, friendliness, and dedication to customer service set them apart. I am grateful for the assistance I received and will undoubtedly return to this Fossil Store for all my future accessory needs. Kudos to the team for their outstanding work!
    1 person found this review helpful 👍

  • 4/5 Kalpesh J. 2 years ago on Google
    Durable, Stylish, High-end price range watches. Digital and analogue both options are available. Great display and store ambience. Product quality is superior and long lasting. Many classic models are bulky for a normal hand.
    1 person found this review helpful 👍

  • 4/5 Abhinav S. 3 years ago on Google
    The store has good variety of watches. You can call the shop and ask for picture of watches that fall in your range, before visiting the shop. They are very stringent with the rates and don't offer discounts. You can get the same exact watches at other shops in the same floor, at a lower cost.
    1 person found this review helpful 👍

  • 5/5 Suresh S. 9 months ago on Google • 5 reviews
    Nice hospitality nd explanation abt store nd watch frm Faiz is very gud

  • 5/5 Priyanka K. 9 months ago on Google • 4 reviews
    Great store with wide range of collections and Show room staff were very good.... Special Thanks to Vireesh for good hospitality and his patience...Must visit...Had great time.

  • 5/5 Rajesh K. 5 months ago on Google • 4 reviews
    Thanks to Veeresh for providing very good service within a short time and I am satisfied with his service. Very polite to words customer.

  • 5/5 Sai Krishna Reddy S. 3 months ago on Google • 3 reviews New
    Thanks veeresh for your help and support. Most satisfied with your service and happy to come back

  • 5/5 vishal s. 1 year ago on Google
    I've met Faiz Ahmed in this store He helped me in selecting the watch and gave a good opinion on what to choose So if someone wants to buy a watch and need a suggestion so come to fossil store and meet Faiz Ahmed you might find a good watch

  • 5/5 Swathi S. 1 year ago on Google
    I got the best wallet which i was searching for in fossil. Faiz (employee) had given the best advice and service for the wallet i needed.

  • 5/5 Md P. 1 year ago on Google
    It’s an great experience purchasing from inorbit thank you Mr Faiz for your service.

  • 5/5 Keerthana K. 1 year ago on Google
    Helpful staff specially Faiz, and collection.. uff

  • 5/5 Aviral N. 1 year ago on Google
    Loved the collection and staff behavior. Thanks Mr Faiz for the experience.

  • 5/5 jeril j. 1 year ago on Google
    Really good experience. Thank you. Faiz was really helpful. Good customer service.

  • 5/5 Afeef K. 1 year ago on Google
    I had vist to inorbit i saw Fossil store just i vist for browsing the store Mr. Faiz has gave me good service i buy un planned watch really had a good experience from Fossil staff

  • 5/5 vineel s. 5 months ago on Google
    Such a speedy response and the way he greet and treat customers was good. Thanks to him for the resolution.

  • 3/5 Phani Sai M. 2 years ago on Google
    Guys, c'mon I'm still waiting for my Fossil watch to be delivered which I gave 4 weeks back for service. Yet I'm giving 3 stars. Please do not test my patience. There's only 2 fossil stores in the city and are quite far from the core city. I had to travel 20-25km for this store which is located in Inorbit mall, Hyderabad. I've visited it many times casually, but recently I've visited it for purchasing new fossil Gen 6 smart watch. The store is considerable in space, enough staff, often visited by people whoever visits the mall or who specifically like me comes for fossil. Yes they often address their customers well and I guess that's it about it.

  • 5/5 Raggy R. 2 years ago on Google
    While Fossil being Fossil... This store in specific does not run as many discounts throughout the year compared to the Bengaluru Fossil stores. But having said that, model availability and products on display are on point. If you're lucky, you may even find a classic Fossil wrist watch here, waiting for you with beaming eyes and welcoming hands..... hands, get it!? ;)

  • 5/5 nareshram y. 2 years ago on Google
    Great store,Good staff,Very good collection Well maintained by Mohd Faiz.

  • 5/5 arjun g. 6 months ago on Google
    The service is very good, the receving was nice and Veeresh help he with the issue and solved it very soon and i am very happy with service. Thank you so much

  • 5/5 LANDER R. 2 years ago on Google
    Bought a watch ME117 was excellent and the way Mohd. Faiz was interacted with us was very polite and friendly.

  • 5/5 nanda k. 2 years ago on Google
    Have many good options and varities of products. Team was very polite and was very helpful

  • 5/5 Chetan C. 6 months ago on Google • 2 reviews
    Excellent customer service. Proactive understanding of customer needs by the professional and experienced staff makes the entire affair seamless and leaves you a happy customer. Special thanks to Amjad. Kudos
    1 person found this review helpful 👍

  • 5/5 Prasenjit D. 2 months ago on Google • 1 review New
    Amzad is a helpful service provider and I am very happy with his work ethics.He is a very humble person also.


Call +91 40 4010 2833 Open on Google Maps

Amenities


  • Payments
    • ✓️ Google Pay
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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