Malabar Gold and Diamonds image

Malabar Gold and Diamonds

Jewelry store

😠 I have experienced horrible hospitality at this store. The store may have good collection, but the staff was un-willing to show any. staff was more interested in their personal chats and inside jokes. I found a much better deal at Joyalukkas Jewellery. I have earlier been a brand loyalist, but now,... People often mention good, gold, store, service, staff, Malabar, experience, time, branch, Good,


Address

Huda Shopping Complex, 84, Miyapur Main Rd, Gangaram, Chanda Nagar, Hyderabad, Telangana 500050, India

Website

www.malabargoldanddiamonds.com

Contact

+91 40 2303 5916

Rating on Google Maps

4.60 (2.4K reviews)

Open on Google Maps

Working Hours

  • Friday: 11 am to 9 pm
  • Saturday: 11 am to 9 pm
  • Sunday: 11 am to 9 pm
  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm
  • Wednesday: 11 am to 9 pm
  • Thursday: 11 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: good (24) gold (20) store (19) service (17) staff (16) Malabar (15) experience (15) time (13) branch (13) Good (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Piyush S. 2 months ago on Google • 25 reviews New
    I have experienced horrible hospitality at this store. The store may have good collection, but the staff was un-willing to show any. staff was more interested in their personal chats and inside jokes. I found a much better deal at Joyalukkas Jewellery. I have earlier been a brand loyalist, but now, it just feels like business has grown complacent. Their wastage/making charges are on higher side now. Respect and treatment towards the customer is on lower side.
    5 people found this review helpful 👍

  • 5/5 Manisha P. 2 years ago on Google
    Very good and elegant collection. Mix of old and new styles. Wide range of collection in the gold , diamonds and silver . Positive : Good collections . Great service and polite staff . Good packing . Transparent bill . Gold rate and stone weight separated. Showroom has a Children’s play area a small one though .free lifelong gems and stones maintenance. Negative : billing may take time , but it’s okay u guys can enjoy coffee time meanwhile .Parking could be lil tight on peak time . If u don’t find ur size of ring which u like u need to order which takes even a month .
    5 people found this review helpful 👍

  • 4/5 Ashwitha C. 5 months ago on Google • 129 reviews
    Malabar Gold & Diamonds is a store that seems worth visiting to each and every person that visits this store. It has the best collection in Diamonds, Gold, and Silver range of products. The products available here are various kinds of ornaments such as necklaces, earrings, rings, pendants, chains, and bracelets for women. There are bracelets, chains, and rings available for men. There are also some amazing things crafted in gold and silver with numerous precious gem stones. There are also articles found with many options for pooja and gifting. The staff are polite and knowledgeable. After the recent renovation, the store looks gorgeous outside and inside as well with beautiful decor and interiors.
    1 person found this review helpful 👍

  • 3/5 KISHORE C. 2 years ago on Google
    Not so good. At the entrance point one lady asked for the purpose of visit. I replied finger ring. She said you have to wait for some time. But not offered any waiting seat. There was no such rush. I saw chairs are vacant just in front of finger ring section. We three sat there. After sometime one person came and showed us rings. We selected 2 simple rings with out any works. They charged 20% making charge. After asking him to give some discount he gave only 100 rupees discount on 55000 rupees purchase.
    3 people found this review helpful 👍

  • 2/5 Shanu K. 1 year ago on Google
    Representative in Malabar Chandapur branch was kind of weird. I with my wife visited this branch and was waited for 10-15 mins although representative was free and was roaming instead assisting us. Then i went to one of them ask to show us some gold jewelry. He was not in a mood and was not ready to show some variety. Looks like he want to go home and was trying to ride of us or this store actually doesn't have collection. It was really a bad experience since 2018 i'm visiting Malabar. And looks like its time to try some different shop now.
    3 people found this review helpful 👍

  • 1/5 Yamini A. 1 year ago on Google
    We bought some Jewelry from this store. One of the earrings we selected they priced it and when we proceed to buy them, we were told they had some issue with the billing dept and after sorting they will give us a call. That call never came through. Also we asked to extend the length of one necklace with few more rings and they brought out 22 carat gold rings to extend, when I requested to get the rose gold rings as the necklace is rose gold. We were told it will take 10 days and once it’s ready they will call. We did not get this call either. It’s as if they don’t want to sell stuff. I would give this branch 0 stars if I can. Very bad customer service.
    3 people found this review helpful 👍

  • 1/5 Rachit B. 2 years ago on Google
    I had a really bad experience at this place. First of all there was no parking. The parking person was really unhelpful and did not point us to a place to park. Inside all the associate were swooping around other big clients and not paying attention to other customers. After 10 mins some one paid us attention and they didn't even had any stock of earring we were looking for our girls. We went to the shop next door and bought from them.
    3 people found this review helpful 👍

  • 1/5 Irshad A. 4 months ago on Google • 6 reviews
    They have reduced the quality of the product and is easily breaking. Moreover their repair service is worst. Some staffs along with their store manager are worse and doesn't care about their customers. We have been waiting for 2 months now to get our product repaired but they are not at all showing any responsibility. Specially store manager is not skilled or competent enough to handle customer concerns. They always lie on situations and doesn't deliver things on promised date. Better to go with other jewellers who give better quality product and service. They are simply worse and not able to handle growing customer base.
    2 people found this review helpful 👍

  • 3/5 Hari 4 months ago on Google • 29 reviews
    Not so good experience when you compare with their outlets in Kerala. You are greeted at the door but then left to fend for yourself. Although there is enough staff, you need to wait for them to come to you. Collection is about average. Parking space is congested. Wouldn’t recommend.
    1 person found this review helpful 👍

  • 5/5 dinesh p. 8 months ago on Google • 3 reviews
    From past 5 years we are purchasing gold, diamond and rose gold jeweller’s at chanda nagar branch. Our home location is at manikonda, This store is far away from my home but still I always travel for an hour for this store because the quality of uncut diamonds are very good and the staff hospitality is extraordinary, especially Kiran Das is very good at understanding customer requirements, taste and he shows products based on our requirements within our budget and also he provides good discounts on it. He always take of customers. We calls him for clarifications, he will always responds to our queries immediately. The reason why I have mentioned his name is, we get such persons very rarely and they should be applauded. A big applaud to Kiran Das and other staff and Malabar.
    1 person found this review helpful 👍

  • 5/5 Devi K. 9 months ago on Google
    Good experience with people whoever giving service to customers.Good collection.All time new models and unique items.All time we will get Good receiving experience.
    1 person found this review helpful 👍

  • 1/5 meghana c. 1 year ago on Google
    Never visit this store for buying gold items.We waited for 10-15 minutes and no one cared.Seems like They don’t care if are here for buying a small item.Though they are free,They are not interested to show the items.
    1 person found this review helpful 👍

  • 3/5 jagan m. 1 year ago on Google
    The staff told on purchase of gold we will get silver ware gift item based on amt purchased. But after payments they did not give any gift. The lady who told the same was not seen. Pls do not fool people like this.
    1 person found this review helpful 👍

  • 5/5 M S. 1 year ago on Google
    Experience was great at this store. We tried multiple stores and finally ended up buying in this store. Ms Pushpa was very helpful and provided insights into different options with jewelry and payment options. She followed up with us to ensure that we got the right experience with Malabar. Highly recommend this store for Jewerlry models, service and price
    1 person found this review helpful 👍

  • 5/5 Srinivas P. 2 years ago on Google
    I found huge collection and making charges are as per market standard. Still, you can negotiate on it and go for round off numbers. Items are standard and low in weight... So, can go for number of varities. They have Monthly chit collection as well and need to pay something like 11 months and can get thie item without making charges upto 18% after maturity.
    1 person found this review helpful 👍

  • 5/5 Ganesh K. 8 months ago on Google
    Excellent designs and superb models and good discounts also
    1 person found this review helpful 👍

  • 1/5 Kedarnath S. 2 years ago on Google
    Had a really bad experience here. First of all beware there is no parking or valet of any sort. The associates are not well trained to respect the customers. Save your time and money and try some other jewellers. Also no Covid safe practices followed at this place.
    1 person found this review helpful 👍

  • 5/5 Ramya K. 1 month ago on Google • 28 reviews New
    Always great experience to visit Chandanagar branch Malabar, staff has good knowledge and sales staff Aslam really helped us in choosing right product , thank you. This branch has good silver collections specifically compared to others .

  • 5/5 Pankaj A. 1 month ago on Google • 9 reviews New
    I got ear piercing done for my son here at Malabar gold. The goldsmith guy Rameshwar is absolutely a professional and he handled my son with utmost care and smile. Kudos to you Rameshwar. I will suggest others to come here for ear piercing and get it done by him only. Thanks, Pankaj

  • 5/5 Mousum B. 1 month ago on Google • 7 reviews New
    Staff is very humble and curious... Good experience... Mohammad Aslam was very helpful and i give him 5 start hospitality rating...

  • 5/5 G A. 1 month ago on Google • 4 reviews New
    Laxman silver section is a lovely person with great personality, patience and wonderful smile. We were delighted with his service.

  • 5/5 Raja S. 2 months ago on Google • 4 reviews New
    It was great experience for us. Sales person Mr Raj kumar has a good experience and took care of everything until the billing. Explained things very clearly

  • 2/5 Mallikarjuna J. 5 months ago on Google
    Collection is good, ambiance is good. But the charging what they do even they don’t have understanding. Schemes are useless, you can go for normal buying.

  • 5/5 karthik k. 2 years ago on Google
    good place good place and various types are available here and this place is crowded too and there is parking facility too but that would fill up I suggest you not visit in weekends because it's very crowded in the weekends but the collections are very good over here and over all this is very good place and the staff over here are very humble

  • 5/5 Bishnu Prasad M. 2 years ago on Google
    Nice collection of jewelleries available here. Goldsmith is available for ear piercing & other repair works.

  • 5/5 RAJU KUMAR V. 2 years ago on Google
    Good place to buys gold and diamond. Good customer service.

  • 1/5 Feroz M. 2 years ago on Google
    Sales persons don't show wat we ask...lazy people...they don't even show even if we request ... not at all user frndly...

  • 4/5 RAVIKANT V. 2 years ago on Google
    Impressive collection, old jwellary( gold only) exchange available, transparent deal.

  • 5/5 sai s. 2 years ago on Google
    Customer service was superb and u can find many collections as compare to others

  • 1/5 priyanki b. 4 months ago on Google
    The worst service received from Malabar Chandanagar branch. I went today with my 1.5 year old baby. I had voucher where it was clearly mentioned in terms and conditions that it is redeemable for any type of coin purchase and the store people also verified and confirmed the same. When we went for billing, first they denied saying it's non redeemable then they said there is system issue for which they made me waited for 45 mins and then they requested me to check for some Jewellery instead of coin. I agreed for it and went to the silver section to buy some silver item. There I asked the salesman how much time will it take someone to attend me, in reply he said "wait for 5 mins else will make you wait for hours". This is so offensive. They made me wait for 1.5 hours and then a salesman is just throwing attitude which is disgusting. No value for customers time. No sense of how to talk to customer. I went there based on the feedback from my friend but based on my experience I will never recommend anybody to go to Malabar.

  • 1/5 sanju m. 2 years ago on Google
    I am writing this review sitting here in the shop with my wife and kid. It's been around 10 mins sitting in the silver section waiting for someone to attend us. I am a malayalee, rather known and proud about Malabar. But this was a really disappointing. I can hear my wife asking someone, "bhaiyya time lagega kya?". Could do better

  • 5/5 Deepthi M. 7 months ago on Google
    Malbar is the one store for all your gold and Dimo nd requirements.

  • 5/5 Somachandar B. 2 years ago on Google
    I just experienced possibly the very best customer service of all time at Malabar Chandannagar while exchanging a product with a new design. The staff is very nice, especially Lankesh and Pushpa does a great service every time we visit the store. They showcase the best designs and provides detailed product information that makes us to feel really comfortable and complete that the choice we made are value for money.

  • 5/5 Ravinder Reddy J. 1 year ago on Google
    Malabar is good show room for Gold & Silver. Very reasonable prices. No hidden charges.

  • 4/5 reshma k. 2 years ago on Google
    Good service Staff is very co operative with customers Compare to the Kukatpally branch Staff was very patience with customers This shop has limited design and model Iam happy that staff was very co operative and friendly with us

  • 5/5 Royal Rider R. 8 months ago on Google
    I have been visiting since 2 years, Amazing experience with Malabar gold and its team. Very polite and friendly. Good collection and schemes. I recommend 👌

  • 2/5 Manoj K. 2 years ago on Google
    Not good they say silver Mella but it's all bogus kindly visit GRT beside this then you will understand this making charges high and no variety at all it's all old stock with which they say MELLA don't visit this ..chandannagar branch worse of all..

  • 5/5 free fire world best g. 2 years ago on Google
    Very good service of staff especially ,"Sravanthi bala" ,she had nice skills in interacting with the customer ,I like her service which helps me in selection, she explained me about types of designs ,weight ,price according my wish

  • 5/5 Suchitra B. 1 year ago on Google
    Parking system was good. The valet were good. The store looks premium.

  • 4/5 syed s. 1 year ago on Google
    Service is good but we didnt find more veriety items anyway Overall service and schemes are good

  • 5/5 Priyanka G. 1 year ago on Google
    Good staff, nice designs, employee KESAV is very patient nice communicate and give me more options as per my requirement

  • 5/5 arshiya m. 1 year ago on Google
    Definitely a nice place with pure gold, new designs have arrived, don't miss December silver festival

  • 4/5 dutt k. 1 year ago on Google
    Good showroom with variety of jewellery on show. But like other big names, here also the Value Addition is on high side. Should be reasonable

  • 4/5 Anup K. 1 year ago on Google
    MUST go to Malabar!! for following: - Beside highway. - Easy access location. - Well versed jewelries available with affordable prices. - Well maintained, spacious and nice hospitality. - Cooperative staffs. - I am satisfied with my stuffs (w.r.t. price & product). - Service charges (i.e., making, etc.) a bit expensive but it's product's prestige is worthy. - Varities in design and varities in gold carats/diamonds are available.

  • 5/5 lavanya v. 6 months ago on Google • 2 reviews
    Huge variety of different designs....staff members are very cooperative and we like to visit again and again ☺️

  • 5/5 Mani M. 7 months ago on Google • 2 reviews
    I have been visiting Malabar gold and diamonds Chanda nagar branch for 3 years. I feel more comfortable and peaceful to check jewelry and decide what to buy. Lankesh is my go to person in this branch. Whenever I have to visit I always make sure he is available, so that he will show me multiple options and give me all minute details. Their gold schemes are worthy for women who love to save for gold. Must visit the Chandanagar branch for the best experience. It's kid friendly too.

  • 5/5 y v. 2 months ago on Google • 1 review New
    Best service. Best designs. Priyanka has helped us and she is the bestttttt saleswoman. She is very patient and friendly and helps u according to ur requirement. Thnq so much Priyanka 😊

  • 5/5 charan s. 2 months ago on Google • 1 review New
    Gopal and Bhaskar gave us the best experience. We are satisfied with the purchase and regular customer to this branch.


Call +91 40 2303 5916 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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