1/5 Amit p. 10 months ago on Google
Stayed
here
5
times
in
the
last
5
months
.
Each
time
was
a
disaster.
Visit
1
-
Key
card
stopped
working
every
second
day.
Hotel
doesn't
have
laundry
service.
They
first
refused
to
send
clothes
to
their
outsourced
laundry
and
asked
me
to
talk
to
them
directly.
Extremely
unprofessional.
Food
is
extremely
inconsistent.
Called
for
chicken
tikka
a
few
times,
each
time
the
number
of
pieces
changed,
sometime
dry
and
inedible.
When
this
was
pointed
to
the
staff,
he
asked
me
to
"adjust
a
little"
this
time.
Civil
work
and
construction
on
top
floors
starts
as
early
as
6am.
Extremely
loud
and
disturbing.
Visit
2
-
There
was
no
water
for
over
a
day
in
the
bathroom.
Lights
and
AC
kept
on
switching
off
all
night.
Lifts
stopped
working
and
had
to
take
the
stairs
a
few
times.
Restaurant
shuts
at
10pm.
When
I
ordered
food
online,
the
staff
refused
to
give
me
dinner
plates
and
cutlery
and
told
me
empty
plates
would
be
charged
for
if
taken
to
the
room.
Visit
3
-
AC
in
the
room
wasn't
working
at
all.
Was
extremely
hot
and
humid.
Bathroom
door
got
locked
from
inside
and
the
staff
insisted
on
changing
the
room
in
the
middle
of
the
night
instead
of
sending
someone
up
to
the
room
with
keys
to
unlock
the
bathroom
door.
Visit
4
-
Asked
the
housekeeping
staff
to
collect
my
laundry,
which
they
did.
The
same
evening,
uncleaned
clothes
were
kept
back
in
the
room
(with
a
pair
of
shorts
missing).
Visit
5
-
AC
in
the
restaurant
wasn't
working.
Breakfast
was
a
terrible
experience.
Their
iron
ruined
my
shirt
and
left
a
stain.
Upma
on
the
breakfast
was
uncooked.
They
refused
to
settle
laundry
bills
during
checkout
and
insist
on
clearing
laundry
bills
in
cash
each
time
clothes
are
delivered
to
the
room.
Rooms
are
small.
Basic
services
and
amenities
are
missing
-
no
kettle
in
the
room.
No
toiletries
in
the
bathroom.
TV
remote
never
works.
AC
switch
is
broken.
Front
desk
and
house
keeping
staff
is
polite.
Food
and
beverage
staff
lacks
basic
training.
Each
time
an
issue
was
brought
to
the
managers
notice,
he
apologized
and
assured
me
things
would
not
be
repeated
again.
However,
the
experience
each
time
has
been
pathetic.