1/5 Dean M. 4 years ago on Google • 5 reviews
Very
rude
staff.
1)
Hazel,
2)
Scott,
3)
Blonde
bob
woman
(wouldn’t
tell
me
her
name).
What
a
dreadfully
rude
trio.
Rudeness
oozed
from
the
words
and
tone
of
voice
to
her
expressions
in
the
one
called
Hazel’s
face.
When
I
questioned
something
I
was
told
as
it
didn’t
make
sense.
I
was
told
by
a
different
women
that
I
always
argue
with
them
every
time.
This
was
the
woman
with
the
Bob
cut
that
wouldn’t
give
me
her
name
so
I
could
complain.
I
told
her
I’ve
had
arguments
twice
in
Halifax.
Both
were
with
the
bobbed
one.
Once
was
when
I
walked
in
with
my
little
cockapoo
dog
to
pay
some
cash
in
and
once
was
on
this
occasion.
She
replied
with
“yeah,
every
time.”
Another
employee
came
over
apparently
called
Scott.
He
too
was
joining
in
the
being
rude
situation.
To
be
clear,
I
went
in
to
pay
cash
in.
After
around
10
minutes
of
the
machine
not
accepting
some
of
the
cash
I
thought
to
turn
around
to
see
if
I
could
deal
with
it
with
a
cashier.
The
cashier
called
Hazel
asked
me
what
I
wanted,
so
I
told
her
the
machine
wouldn’t
take
my
money.
She
then
said
to
stand
and
wait.
She
seemed
to
point
somewhere
around
the
front
but
it
wasn’t
exactly
clear
what
she
was
pointing
at.
There
were
2
cashiers
serving
at
either
end
of
the
counter.
In
front
of
each
cashier
in
line
with
the
what
appeared
to
be
a
barrier
there
were
stickers
on
the
floor
saying
something
along
the
lines
of
‘Stand
Here’
as
shown
in
the
photo.
I
was
already
close
to
the
'Stand
Here'
floor
sticker
at
the
right
of
the
counter
so
I
stood
there.
Hazel
then
said
I
am
standing
in
the
wrong
place.
I
was
told
the
queue
was
at
the
left
of
the
counter.
Bear
in
mind
there
was
not
a
single
sign
nor
were
there
any
people
queuing
so
to
me,
both
ends
looked
the
same.
I
then
went
to
the
sticker
on
the
floor
to
the
left
that
said
'Stand
Here'
and
was
told
that
I
needed
to
stand
in
the
centre
of
the
barrier
where
the
gap
is
and
not
actually
stand
on
the
'Stand
Here'
sticker.
When
I
suggested
that
they
put
a
sign
indicating
where
to
queue
from,
this
seemed
to
start
the
two
women
I
mentioned
on
a
joint
'be
rude
to
the
customer
who
asks
a
question
or
gives
a
suggestion'
campaign.
By
this
point
the
desk
at
the
right
hand
side
was
free
and
it
was
my
turn.
Worth
mentioning
the
young
lady
serving
me
was
very
polite
and
clearly
hasn't
become
part
of
the
rude
team.
This
strange
conversation
I
was
having
now
had
the
rude
Scott
to
the
equation.
Firstly
they
seemed
to
have
social
distance
stickers
in
the
bank
but
Scott
and
the
old
woman
with
the
Bob
seemed
to
be
standing
almost
touching.
Maybe
they're
a
couple
anyway.
Who
knows,
but
that
would
explain
why
he
came
and
joined
in
saying
they
don't
need
to
serve
me.
My
cash
was
already
down
and
waiting
to
be
taken
at
this
point
as
I
was
having
this
odd
'conversation'
whilst
the
transaction
was
taking
place.
Cashier
named
Hazel
decided
to
contribute
again
and
said
I
should
not
be
paying
cash
in
to
a
cashier.
I
told
her
it
was
not
working
for
me.
She
then
said
that
I
should
have
walked
over
to
the
guy
called
Scott
stood
at
the
door.
I
told
Hazel
that
she
asked
me
what
I
wanted,
I
didn't
have
chance
to
get
the
attention
of
Scott.
She
just
shrugged
her
shoulders.
She
then
said
with
a
smile
on
here
face
(very
surprised
to
see
a
smile
by
the
way)
"let's
close
his
account,
we
can
do
that."
Which
is
when
Scott
seemed
to
perk
up
with
excitement
and
started
to
write
my
account
details
down
and
told
me
he
was
closing
my
account.
I
asked
to
see
the
manager
and
both
Bob
woman
and
Scott
said
no.
Meanwhile
the
lady
who
served
me
seemed
to
be
coping
with
the
situation
very
well.
It
seemed
she
was
all
too
used
to
the
unprofessional
behaviour
of
her
colleagues.
Eventually
5
minutes
later,
the
bank
manager
came
down.
I
explained
what
happened.
As
I
was
explaining,
the
rude
one
called
Hazel
still
felt
the
need
to
shout
over
something.
The
manager
told
me
that
my
account
was
not
closed
'on
this
occasion.'
The
occasion
of
me
making
a
suggestion
and
then
staff
being
rude
which
resulted
in
a
conversation.
Great
stuff.
Keep
up
the
good
work.
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