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Frequently mentioned in reviews: reception (10) hospital (9) time (8) good (7) told (7) child (6) teacher (6)
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  • 1/5 あ. 4 years ago on Google
    (Translated by Google) There is no medical interview. I do not take my body temperature either. There is no inspection. First of all, are you not making a reservation at the reception desk? ? I say in a strong tone. What was the reservation system? Is it a rattle? (Lol) It seems that you won't see it unless it gets worse (laughs) Do not be silly. What a hospital. It was very good to see everything until last year. There seems to be misdiagnosis, and I will never go again. (Original) 問診もない。体温も取らない。検査もなし。 まず、受付で予約してないんですか!? と強い口調で言ってきます。 予約制度なんてあったんですか? ガラガラなのに?(笑) 酷くならないと見てくれないそうですよ(笑) ふざけるな。 どんな病院だよ。 去年まではなんでもちゃんと見てくれてすごく良かったのに。 誤診もあるようだし、もう二度と行かない。
    11 people found this review helpful 👍

  • 1/5 はせ 4 years ago on Google
    (Translated by Google) I was misdiagnosed, and I was hospitalized if it was delayed to go to another hospital for a while. Correspondence is very bad and does not hear this story. Even if this talks about the symptoms in detail, it breaks the story and it is a cold. It is one point of It may be like a routine work to look at many patients, but such a rough examination has nothing to do with it. (Original) 誤診をされ、あと少し他の病院にかかるのが遅れたら入院になるところでした。 対応が非常に悪く、こちらの話を聞いてくれません。こちらが詳しく症状を話してても話を遮り、風邪だ。の一点張りです。 多くの患者を診るため流れ作業のようになってしまうのかもしれませんが、あのような雑な診察では何の意味もないのではないでしょうか。
    10 people found this review helpful 👍

  • 1/5 K M. 5 years ago on Google
    (Translated by Google) When my wife went to the vaccination for the child, it was written that it was 5:30, so when I went to 5:15, the receptionist told me that the vaccination was until 5 o'clock. However, the nurse behind him was glaring at me with a terrible appearance. The child also noticed it and was very scared. It may not be a service industry, but I feel uncomfortable. It ’s not good or bad, and I ’ll never go again. (Original) 子供の予防接種で妻が予防接種に行ったところ5時30分と書いてあったので5時15分に行ったところ受付の方が予防接種は5時までとおしえてくれました。 しかし後ろにいた看護師の方が物凄い形相で睨みつけていたそうです。 子供もそれに気がついて大変恐がっていました。 サービス業ではないのかも知れませんが不快な思いです。 診療の良し悪しではなく、二度と行くことはありません
    8 people found this review helpful 👍

  • 1/5 ばあこ(ばあこ) 4 years ago on Google
    (Translated by Google) I moved there for the first time, but the reception was not good and the doctors didn't hear much about the story and symptoms. I told you that there was a symptom of a cold and an infectious disease. Isn't it appropriate to test if there is a suspicion of an infection? Like an flu, it's an infection that you can't go to school until after the symptoms have subsided for two days. I was suspicious, so I didn't make sense when I visited the clinic. So far, four children have gone to various hospitals, but this is the first time that this is the worst. I will never go again. (Original) 引越してきて、初めて行きましたが、受け付けも感じが悪く、医師もこちらの話しや症状もあまり聞いてくれなかった。 風邪の症状と、感染症の疑いがあったのでその旨を伝えたのですが、違いますと一言。 感染症の疑いがあったら、検査するのが妥当じゃないのでしょうか。 インフルのように症状が治まって2日してからじゃないと、登校出来ないような感染症なのに。 疑いがあるから、受診したのに、意味がありませんでした。 今まで4人の子供たちもいろんな病院に行きましたが、こんな最悪な所は初めてです。 二度と行きません。
    8 people found this review helpful 👍

  • 1/5 ーす 1 year ago on Google
    (Translated by Google) The pediatrics department that I always take care of does not have a fever outpatient department, so when I came here, everything from answering the phone to examining the doctor was the worst. I hang up the phone without hesitation, the director doesn't listen to people, and the nurse has a bad attitude and feels bad. It was a waste of my time. I will never come again. (Original) いつもお世話になってる小児科が発熱外来やってないので、こちらに来たら電話対応から診察まで最悪でした。電話は平気でガチャ切り、院長は人の話聞かないし、看護師は態度悪くて気分悪いです。時間の無駄でした。もう2度と来ないです。
    6 people found this review helpful 👍

  • 1/5 きくーちさん 2 years ago on Google
    (Translated by Google) short hair with glasses Are you an elderly nurse? Correspondence is very miscellaneous. I wonder if I can't be a little more gentle. I will never go there again. (Original) メガネをかけているショートカット 年配の看護師の方? の対応がとても雑。 もう少し優しく対応できないのかと。 もう二度と行くことはないです。
    4 people found this review helpful 👍

  • 5/5 rami О j. 3 years ago on Google
    (Translated by Google) I was worried about the low reviews, I am relieved and want to be taken care of in the future. The teacher changes depending on the day of the week, I visited for my son's 3 month immunization and it was Wednesday. Inquire about the first visit in advance and tell went. At the reception, I was told that it was the person who made the inquiry the other day, I was very happy at that point. When I asked the receptionist who came to take the temperature, I was told that I could ask the teacher directly before vaccination. I would like to ask you about three things when you enter the examination room. When I consulted after hearing He explained carefully from the patient's point of view that he also has a child and understands the same worries and anxieties as you. After that, I was vaccinated and then I gave him a live vaccine, so when I went around the back, the nurse kindly told my son that he did his best to inject it, and while he was giving the vaccine. I received a polite response until the end when it was just a little bit more. Correspondence like the person with a low evaluation I didn't see it. If I had to say just one thing, The response and answer of the receptionist should be improved I ask. I would like you to refrain as much as possible from saying that the next vaccination will be in 5 weeks at the time of payment and then saying 4 weeks later. And specifically, not four weeks later I felt that I wanted you to tell me the date, such as 10/13. So at that time it was difficult to tell how many weeks later, so I told him to tell me the date. The first person to respond at the reception is Are you unfamiliar with what time you go? I was a little apprehensive about handling it. The one who got used to it immediately followed me, but I would like the response and answer to be more clear. Thank you for your continued support. Thank you. (Original) 口コミ評価が低く不安でしたが、 私は安心し今後もお世話になりたいと思う病院です。 曜日により先生も変わるそうで、 私は息子の3ヶ月予防接種のために伺い、その日は水曜日でした。 事前に初診の旨を問い合わせし伝え 行きました。受付では、この間お問い合わせ頂いた方ですねと言われ、 その時点でとても嬉しかったのと。 予防接種の来院ですが、生ワクチンや乳児湿疹ほかの気になる事も聞いて良いか、検温に来た受付の方に聞いたら接種前に先生に直接聞いてよいと言われ 診察室に入り3点程々伺いたい事ありますがよろしいでしょうか?と聞いた上で相談したら 自分にも子供いてあなたと同じ悩みや不安は非常に分かりますよと患者側に立って丁寧に説明頂けました。 その後、接種し次は生ワクチンを飲ませるので裏に回ったら看護士さんが息子に注射頑張ったねと優しく声かけ下さり、 ワクチン飲ませてる間も あと少しだよと最後まで丁寧な対応頂きました。 低い評価の方のような対応は 私には見受けませんでした。 ただ一つだけ申し上げるとしたら、 受付の方の対応と回答は改善を 求めます。 会計中に次の予防接種は5週間後ですと言った後に、4週間後ですと言い換えるのは極力控えて頂きたいと思います。 それと4週間後ではなく具体的に 10/13ですとか日付で伝えてほしいと感じました。 なのでその時は何週間後だと分かりにくいので日付で教えて下さいと伝えました。 受付で一番最初に対応する方が どの時に行っても不慣れなのか 少し対応に不安を覚えました。 すぐに慣れた方がフォロー下さいましたが、対応と回答はより明確にして頂きたいと思います。 今後ともお世話になります。 よろしくお願いいたします。
    3 people found this review helpful 👍

  • 5/5 べぇぴか 1 year ago on Google
    (Translated by Google) My one-year-old daughter is indebted to me for vaccinations, medical examinations, and medical examinations. The director is kind and gentle even when there are many other patients, and he answers this question without any discomfort, so I can go there with peace of mind. The nurse is kind to me every time she talks to my daughter! The reception is clerical, but it's smooth and I haven't had any particular dislikes. It is strange that the word-of-mouth evaluation is low. It is a hospital that I would like to continue to take care of. (Original) 一歳の娘のかかりつけで予防接種、健診、診察とお世話になっています。 院長先生は他の患者さんの多いタイミングでも穏やかに優しいですしこちらの質問にも嫌な顔せず答えてくださって、安心して通えています。看護師さんも毎回娘に声をかけてくれて優しいですよ! 受付は事務的な感じですが、スムーズですし特に嫌な思いをしたことはありません。 口コミ評価が低くて不思議です。これからもお世話になりたい病院です。
    3 people found this review helpful 👍

  • 1/5 し〜 1 year ago on Google
    (Translated by Google) Worst reception! ! ! ! "Did it take this month? If it doesn't, it's your health insurance card!" ! ! ! (Original) 受付の対応が最悪!!!! 「今月かかった?かかってないなら保険証!」と言われたり、わからなくて電話したら「今日はなに?」とか言われたり本当に最悪です!!!!
    3 people found this review helpful 👍

  • 2/5 とみ 4 years ago on Google
    (Translated by Google) I made a reservation, but wait for 4, 50 minutes. What was the reservation system for what, It was vaccination, but there is no meaning even though I made a reservation purposely because I am doing hand-foot and mouth disease. I got tired of my children and I was quite tired. I have been waiting for one hour before. I think it was probably forgotten because the mother-child notebook was left at the reception. I wonder what kind of management system it is. I would like to change the hospital if possible, but I am reluctant because there is no other hospital that looks good. (Original) 予約して行ったのですが、4、50分待ち。何のための予約制度なのか、、、予防接種だったのですが手足口病流行っているのでわざわざ予約したのに意味なしです。子供も飽きてしまってかなりぐずりました。以前も1時間待たされたことあります。受付に母子手帳が放置されていたので多分忘れられてたんだと思います。どういう管理体制なのか疑問です。できれば病院変えたいのですが他に良さそうな病院が近くにないので渋々通っています。
    2 people found this review helpful 👍

  • 1/5 f m. 2 years ago on Google
    (Translated by Google) The child had a fever and was examined. Although he was early in age, he was diagnosed with exanthema subitum and was prescribed medicine. After that, the fever did not go down, and when I contacted the pediatric emergency telephone consultation and visited a general hospital, I was hospitalized. It's a pity that when I visited this place, I think that if I had done a little more examination, I would have responded differently. I'm glad I was able to have a telephone consultation and see another hospital just in case. (Original) 子供が発熱したため受診。月齢的に早いが突発性湿疹との診断を受けて薬を処方されました。 その後熱は下がらず、小児救急電話相談に連絡をして総合病院を受診したところ入院することに。 こちらを受診した時に、もう少し検査をしてくれていたら違う対応をしてくれていたんじゃないかなと思うと残念です。 万が一を考えて電話相談、別の病院を受診することができてよかったと思います。

  • 2/5 brigri 1 year ago on Google
    (Translated by Google) The teacher is calm and easy to talk to. When I went to the outpatient clinic for fever, the antigen test was positive, but they didn't give me anything because they didn't have any in stock, and I couldn't even provide symptomatic treatment. Also the reception is rude. I want you to call me and stop talking. Overall I can't recommend it enough. (Original) 先生は穏やかで話しやす雰囲気。発熱外来時は抗原検査で陽性出たのに在庫が無いからと頓服も出してもらえず、対症療法すら出来なかった。また受付は対応が悪い。電話かけてタメ口もやめてもらいたい。総合的にあまりおすすめ出来ない。

  • 4/5 原龍也 1 year ago on Google
    (Translated by Google) You can respond quickly with the web reception The doctor is kind and you can feel at ease during the examination. (Original) Web受付で迅速に対応していただけます 先生も優しくて安心して診察を受けることができます。

  • 1/5 ああ 1 year ago on Google
    (Translated by Google) The teacher is a very nice person, but the lady at the reception is very unpleasant. I don't think that attitude is good even though my child is not feeling well and I'm in a hurry. If you are a pediatrician, I think it would be better to create an atmosphere where people other than teachers can feel more at ease. (Original) 先生はとてもいい方なのに受付のおばさんがとても感じ悪くて電話する度、受付で話す度、気分がわるいです。 子供の調子が悪くてこっちも焦っているのにあの態度は良くないと思います。 小児科なら先生以外の方たちももっと安心して行ける雰囲気を作ってくれた方がいいと思います。

  • 1/5 S. A. 1 year ago on Google
    (Translated by Google) I came to Mito City for work and my children got sick with rough skin, so I went to see a doctor for the first time. The teacher was very nice. but at the accounting Having been given heparin ointment, "My child has allergies, and if I don't use the original product Hirudoid, my face will swell up and I will have trouble breathing. (I have been tested at a university hospital), so please give me something that is not generic." I told you. Then, "There is no such thing! We do not issue out-of-hospital prescriptions!" said in a loud voice. Is that possible... There are children who are not suitable for generic drugs, but only generic products are available + no prescriptions are issued ... It was a waste of money. If so, we only deal with large generic products in red letters on the homepage. Please write Are nurses good enough to yell at patients? If patients don't come, the clinic can't operate? Be a little more careful with your language. It's a shame because the teacher was so good. I will go to a different hospital from now on. (Original) 仕事で水戸市に来ていて子供達が肌荒れと体調を崩したので初めて受診をしました。先生はとても良かったです。 が、会計口で ヘパリン軟膏を出されたて、 「うちの子はアレルギー持ちで先発品ヒルドイドではないと顔が腫れ上がり呼吸困難になります。(大学病院で検査済み)なのでジェネリックではないものをください。」 とお伝えしました。 そしたら、 「そんなものは、ありません!!院外処方箋は出してない!!」 とデカい声で言われました。 そんな事あり得るのでしょうか… ジェネリックで薬が合わない子もいるのにジェネリック品しか置いていない+処方箋も出してないとか… お金の無駄でした。であればホームページに赤文字でデカくジェネリック品しか取り扱っていません。と書いてください。 看護師は患者に怒鳴れるほど偉いのでしょうか? 患者が来なければ医院は営業できないのでは? もう少し言葉遣い気をつけましょうね。 先生はとても良かったのに本当残念。 今から違う病院へ行きます。


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