1/5 Johnathan P. 1 year ago on Google
Horrible
experience.
I
will
stick
to
Dave
and
Busters
you
get
what
you
pay
for
here
honestly.
Hats
off
to
the
cook
for
the
burger
and
the
curly
fries.
Told
the
manager
on
duty
on
this
date/time
(2/18/23
around
9:25PM)
and
he
gets
defensive
when
we
told
him
the
mozzarella
sticks
were
burnt.
They
were
borderline
black
and
not
golden
brown
you
would
think
an
easy
fix
to
remove
from
bill
or
replace.
First
thing
out
of
managers
mouth,
“that’s
the
way
the
mozzarella
sticks
are”.
After
he
sees
we
aren’t
going
to
go
with
that
answer
than
says
“ok,
we
will
remove
from
bill.
Sister
ordered
a
basic
margarita
with
flavor.
Bartender
made
it
beyond
sour
drinkable.
My
sister
simply
asked
for
it
to
be
sweetened.
Bartender
rolls
her
eye
and
dumps
the
drink
and
begins
talking
smack
to
another
employee
loud
enough
we
could
hear
her
from
our
table.
If
employees
don’t
want
to
work
especially
on
a
slow
night
(easy
money
for
them),
send
them
home
and
save
on
the
labor
costs.
Lastly,
I
wasted
$50
for
credits
for
my
kids
to
play
games
and
they
left
sorely
disappointed.
Many
of
the
“circus
style”
games
were
missing
items
and
you
couldn’t
finish
with
out
it
eventually
timing
out.
Had
3
games
double
charge
me.
The
bowling
game
was
missing
the
bowling
ball.
About
1/4
of
the
games
were
“out
of
order”.
If
the
manager
was
the
way
he
was
about
the
food
it
shows
in
the
overall
quality
of
the
leadership
on
how
your
business
is
being
run.
As
a
business
enthusiast.
I
would
highly
advise
on
the
owner
rehiring
or
retraining
employees
to
focus
on
customer
service
soft
skills
and
whoever
is
in
charge
of
inventorying
or
working
on
the
game
components
needs
to
be
replaced.
Gulf
Coast
Town
Center
does
not
lease
this
size
of
a
place
for
cheap.
If
it
keeps
at
its
current
trend
it
will
continue
to
stay
empty
on
crucial
nights
instead
of
at
capacity
and
will
eventually
shutter.
As
a
consumer,
I
would
say
your
hard
earned
money
is
better
spent
elsewhere.
For
credits
Bill
No.
56-305383,
food
Bill
No.
117158
If
you
want
to
make
it
right.
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