2/5 Eliza A. 1 year ago on Google
Went
here
for
a
mental
detox,
as
advertised
they
are
a
wellness
resort
yet
I
exprienced
a
nurture
stressful
village
rather.
We
availed
the
"Romantiko
Package"
which
was
the
best
and
priciest
package
for
couples
as
we
want
to
have
the
best
experience
we
could
have.
The
check-in
process
was
horrible,
we
arrived
around
1pm,
and
we
understood
that
the
room
is
still
available
2pm
onwards
so
we
proceeded
to
dine
at
their
in-house
restaurant,
there
was
a
waiting
list
and
we
asked
if
they
could
prioritize
in-house
guests
but
they
did
not
allow.
It
was
fine,
we
waited.
2pm
came
and
still
waiting
for
both
our
room
and
the
restaurant
for
us
to
have
lunch.
We
went
again
to
the
front
desk
and
asked
if
the
room
was
ready
and
told
us
to
wait,
I
said
ok,
and
finally
a
table
was
available
around
2pm,
still
no
room.
We
had
lunch
and
it
was
good
but
the
restaurant
was
crazy
packed.
After
lunch
we
went
again
to
the
front
desk
and
asked
if
the
room
is
already
ok
but
we
were
told
to
wait
again,
frustrated
at
this
point.
Other
guests
that
came
later
than
us
got
their
rooms
earlier
and
us
who
availed
their
premium
package
was
the
last,
it's
almost
4pm
this
time
and
we
just
checked-into
our
room.
The
room
was
ok,
a
bit
underwhelming
but
ok.
There
were
bugs
under
the
pillow
but
I
just
brushed
it
all
since
I'm
already
exhausted.
We
had
a
massage/treatments
booked
in
our
private
spa
under
our
villa
and
it
was
really
good.
Except
for
the
annoying
loud
noise
coming
for
the
residential
area
beside
the
resort,
it
sounded
like
a
chainsaw
that
was
extremely
loud.
Masseuses
apologized
and
told
us
they
could
not
control
the
noise
outside,
I
said
it's
fine
and
it's
not
really
their
fault.
The
whole
spa
experience
was
good
apart
from
the
noise.
A
private
dinner
was
set
up
for
us
(included
in
the
package)
our
waiter/butler
was
very
good
in
his
job,
hands
down.
Food
was
good
as
well.
Upon
going
back
to
our
villa
a
large
tree
branch
fell
infront
of
me
which
almost
injured
me,
I
told
the
front
desk
about
the
situation
and
just
told
me
that
she
would
have
it
checked.
Woke
up
next
day,
still
there,
no
apologies,
no
actions.
Na-da.
Breakfast
was
good,
their
restaurant
serves
really
good
food
but
always
packed.
Check-out
again
was
a
mess
and
still
no
feedback
about
the
fallen
tree
branch.
Parking
was
horrible,
we
witnessed
cars
with
angry
drivers
that
almost
hit
each
other
since
the
roads
are
very
small.
Staffs
are
borderline
unaccommodating.
I
went
to
to
de-stress
but
went
home
more
stressed.
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