Gentri Medical Center And Hospital Inc. image

Gentri Medical Center And Hospital Inc.

Hospital

😠 If possible to give zero star I would give! Arrival of Doctor for scheduled check up is ridiculous. They are letting their patient wait for more than 2 hours and keep on telling that the Doctor is on the way. JUST IMAGINE THAT INFANT BABY IS WAITING FOR THEM WITHOUT ANY PROTECTION FOR COVID. Managem... People often mention patient, time, care, hospital, patients, staff, experience, test, facilities,


Address

Baranggay Manggahan, Santusan St, General Trias, Cavite, Philippines

Contact

+63 46 424 0888

Rating on Google Maps

3.90 (198 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Christmas Eve), Open 24 hours, Hours might differ
  • Monday: (Christmas Day), Open 24 hours, Hours might differ
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: (Rizal Day), Open 24 hours, Hours might differ

Featured Reviews


Frequently mentioned in reviews: patient (12) time (9) care (9) hospital (9) patients (8) staff (8) experience (7) test (6) facilities (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 arden d. 3 years ago on Google
    If possible to give zero star I would give! Arrival of Doctor for scheduled check up is ridiculous. They are letting their patient wait for more than 2 hours and keep on telling that the Doctor is on the way. JUST IMAGINE THAT INFANT BABY IS WAITING FOR THEM WITHOUT ANY PROTECTION FOR COVID. Management please be sensitive enough and be punctual. Covid is not a joke specially to babies..
    13 people found this review helpful πŸ‘

  • 1/5 Aya M. 5 years ago on Google
    our family had the worst impression and experience on this institution. Scheduling of your patients on any procedure, especially those who are on fasting, should be well organized and prioritized. they asked my father-in-law to go on fasting from 4am til 12noon coz ULTRASOUND is scheduled 12noon. i even asked them if they could do the procedure earlier so that the fasting time would not cause our patient to suffer that much. they said that there is no other schedule than that. so we had NO CHOICE but to follow the schedule. I cannot see patient care on that part. i think you guys should make revision of your policy regarding scheduling of your procedures. PLEASE CONSIDER YOUR PATIENTS' SUFFERING. PASYENTE ANG NAHIHIRAPAN, HINDI KAYO!
    10 people found this review helpful πŸ‘

  • 1/5 Frederick Q. 2 years ago on Google
    If you want to waste your money with the very poor service and very rude staff i highly recommend GENTRIMED.. Very worst hospital in Cavite.. Sobrang mahal sa Hospital na ito the life of your patient will defend how much money you have..
    8 people found this review helpful πŸ‘

  • 1/5 Barbie E. 4 years ago on Google
    They should've warn OPD patients about the arrival of the doctors specially ENT doctor. Schedule is 6pm-8pm but still, no doctors came on time. Its already 7:53pm. No doctor. No explanations from secretary. Secretary were tooooooo lazy to explain.
    7 people found this review helpful πŸ‘

  • 1/5 russberry p. 2 years ago on Google
    Accepted but told we needed to put my mum to isolation room as she havent had swab test,(which they only accept theirs) we had to discuss about the isolation option for few minutes as its expensive. Came back to say okay to the isolation then we are told theres no room available. This nurses wasted our time gave pain killer to my mum for no reason and gave us option and accepted us when they can provide service. I would have appreciated being kicked out instead.
    6 people found this review helpful πŸ‘

  • 4/5 M. L. 2 years ago on Google
    I had my swab test at this location. It's fine no hassle I was able to go through the process within my time frame. And the results came in a little bit before 24 hours no problem. They are doing their best for people.
    6 people found this review helpful πŸ‘

  • 5/5 Shane T. 6 months ago on Google
    I had an exceptional experience at this hospital. The state-of-the-art facilities were impressive, making my stay as comfortable as possible. The healthcare staff were not only highly professional but also caring and attentive. What stood out was their commitment to being environmentally friendly, from eco-friendly practices to sustainable initiatives. Overall, a top-notch healthcare facility.
    5 people found this review helpful πŸ‘

  • 5/5 Rollybee S. 2 years ago on Google
    Had my swab test (RT-PCR)done yesterday 5/12/2021. The place and people are commendable. The person who administered the test was really good and careful that you won’t feel any discomfort.
    3 people found this review helpful πŸ‘

  • 4/5 Ulyses M. 1 year ago on Google
    RTPCR Swab testing is quite slow, particularly in the cashier/counter… you have to register online before they can accommodate you unfortunately their online system keeps reloading at the end. Hope they can improve the online registration that they are using with lesser typing to be required and of course, not restarting when you are at the end. Swabbing area is open-air and cool.
    3 people found this review helpful πŸ‘

  • 1/5 Brian C. 1 year ago on Google
    We traveled through a typhoon to get to the ER here because my wife was having pregnancy issues. We got there and they turned us away because there was no doctors to give an ultrasound. The people at the ER entrance have no right to say what tests are or are not needed. Very rude too. We went to a different hospital and got seen. And they didn't say an ultrasound was needed at that time. Save your time and troubles, just go someplace else even if it's further.
    3 people found this review helpful πŸ‘

  • 1/5 Mark M. 1 year ago on Google
    OPD Nurse not accommodating. They Didn't even calling the patient or giving an update if the doctor is available or what time the Doctor will arrive.... They will ler the patient waiting without any update. Sometimes the opd nurse will lied that they call the patients name but didn't. Such a disappointing OPD.
    2 people found this review helpful πŸ‘

  • 2/5 Besieliza R. 3 years ago on Google
    no duty personel during holidays for ECG, bad experience for me
    2 people found this review helpful πŸ‘

  • 5/5 James Carl L. 6 months ago on Google
    Gentri Med lately provided me with a wonderful experience. The state-of-the-art facilities and equipment created a relaxing and secure atmosphere. In addition to having excellent skills, the medical team also showed true concern and caring. The supplied services were quick and patient-focused, from check-in through post-treatment. Overall, I was quite pleased with the hospital's commitment to patient care and the caliber of its facilities.
    2 people found this review helpful πŸ‘

  • 4/5 Lee M. 1 year ago on Google
    Gentri Med is a clean, spacious and quiet hospital. They have complete facilities available. However, if you're looking for specialists, consider inquiring at their OPD first.
    2 people found this review helpful πŸ‘

  • 5/5 ANGELICA MAE P. 6 months ago on Google
    I had the privilege of receiving treatment at gentri medical center, and I cannot express enough how impressed I am with the level of care and service I received. From the friendly and attentive staff to the modern and clean facilities, everything was top-notch. The medical team demonstrated exceptional professionalism and expertise, thoroughly explaining my diagnosis and treatment options. The commitment to patient safety was evident, and the nursing care I received was outstanding. The hospital's dedication to continuous improvement and their genuine concern for patients make it a highly recommended choice for anyone in need of medical care.
    2 people found this review helpful πŸ‘

  • 1/5 Bert B. 1 year ago on Google
    They dont care about patient situation. They just concern about billing and money they earned. Services is worse. If they noticed that your pocket is full of gold They conduct test which irrelivant to the patient concerned and make extension of stay to for them to digged the gold from your pocket.
    2 people found this review helpful πŸ‘

  • 5/5 Janine V. 6 months ago on Google
    IF YOU ARE LOOKING FOR ULTIMATE "ALAGA" GENTRIMED IS THE ANSWER. THANK YOU GENTRIMED FOR FAST, INCREDIBLE, RELIABLE AND COMPASSIONATE CARE. MORE POWER.
    2 people found this review helpful πŸ‘

  • 5/5 Ivee A. 6 months ago on Google
    Overall, the experience was positive because to the staff's prompt and polite service at check-in and the punctuality of the practitioner and doctor. All the people that were a part of my stay made me feel welcome and well-cared for!
    1 person found this review helpful πŸ‘

  • 5/5 MARK ANGELO B. 6 months ago on Google
    I recently had the opportunity to visit GentriMed for a clinical duty, and i must say that my experience was outstanding from start to finish. i am delighted to give this hospital a 5-star rating and share my positive feedback.
    1 person found this review helpful πŸ‘

  • 5/5 JOHN L. 6 months ago on Google
    Gentri Med met my expectations in every way. The employees gave outstanding service, the facilities were cozy and up to date, and the equipment was state-of-the-art. Throughout the entire time, I felt taken care of and reassured.
    1 person found this review helpful πŸ‘

  • 1/5 Sam E. 5 months ago on Google
    I had better OPD experiences in my little province in Mindanao. OPD staff were so insensitive to patients that are probably and most likely not feeling well. They keep on chit chatting at loudest levels while there are patients that are suffering waiting for hours. They can be rude as well and have very bad attitude. Is it because we went to OPD rather than private? Also, they give no guidance from staff on the next steps. Also, it is weird that the guards at the entrance will tell you where to go rather than an information desk; we originally planned for private for a very bad fever, but the guards directed us to the ER, then the ER, having deemed us not worthy apparently of much attention, directed us to OPD. Honestly, I expected much more from a hospital that looked much more modern than the ones I've been to. Such a disappointment.
    1 person found this review helpful πŸ‘

  • 5/5 Leni T. 2 years ago on Google
    Im highly recommended Dr. CABRAL OB for amazing job u done to us, delivered safe with care and love.....thank you so much ER, OR staff...and our Pedia Dr. MIRANDA...SALUTE TO ALL FRONTLINERS...❣
    1 person found this review helpful πŸ‘

  • 5/5 Dom A. 7 years ago on Google
    Friendly & Caring Staff. Spacious ER, lobby, corridors and patient rooms. Ample parking space. Good food. Compassionate Doctors😊😊😊
    1 person found this review helpful πŸ‘

  • 1/5 Mike the M. 3 years ago on Google
    Don't go here for Covid-19 swab test. You are likely to get a false positive result.
    1 person found this review helpful πŸ‘

  • 1/5 Geng S. 2 years ago on Google
    Because this hospital is close to our place, we went to this hospital for consultation and treatment. The doctors are always late, no respect on time. Hospital price is expensive.
    1 person found this review helpful πŸ‘

  • 1/5 Hadrian D. 9 months ago on Google
    Worst OPD secretary / nurse. Difficult to set appointment since none of them responses to inquiry.

  • 1/5 Marilyn A. 9 months ago on Google
    worst hospital ever. special in opd and the secretary only knows how to eat and doesnt even care about the patient. i think the name of the secretary is emily. that girl you will see her eating in her place and dont even help other patients she only cares for the food she gonna place in her mouth

  • 3/5 Princess Joy P. 9 months ago on Google
    the facility is fine with a limited parking space. very costly to be in here

  • 2/5 Muan F. 9 months ago on Google
    I was admitted after a stressful experience at the ER. This is my 3rd ER Visit. The staff always make you feel: "Why are you here, you're interrupting our laziness." They are the opposite of welcoming. I also hate nasal swab tests which are required for patients but not the Companion(s). Room Quality: PROS, nice view out the window. Spacious. Air-conditioned. Private bathroom. NEGATIVES: HAND SOAP 🧼 IS NOT PROVIDED. HOW AM I SUPPOSED TO WASH MY HANDS?

  • 5/5 themechanics 1 year ago on Google
    The Doctors and staff are very accomodating.

  • 1/5 Pete M. 2 years ago on Google
    OPD people including doctors not nice. Be professional!!!


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