The views, atmosphere, and quality of decor is excellence as is the service! We appreciated the bathtub in the room, but wished it was a bit larger. The bedding was comfortable and the room was fairly well-equipped. There were a few minor drawbacks like: the shower door not fully closing, the lack of hot water mid-morning Saturday, the iron having a UK plug without a UK-style outlet in the room, and a relatively small electric kettle and coffee cups. The balcony was beautiful, but not as relaxing with the ongoing renovations in the west wing. HOWEVER, all of these were easily overlooked by the greater amenities and service. Fantastic value!

Nice hotel. The main selling point of this hotel is its view of Taal. Its definitely one of the best! But regarding the hotel itself and its amenities.. Its pretty much just okay. We availed the Deluxe Lake View Room and got the best room to see the view. Other than that, the room size is OK, not that big, not that small, the TV has few cable channels, the pillows are soft (maybe too soft), the free breakfast buffet we availed is also just OK, only a few selection of food, the indoor pool was unavailable and dirty, the game room and fitness gym is accessible but not well maintained, they don't have a spa but offer massage services that was unavailable during our stay, which is very disappointing. Overall our family thinks that this hotel is just not well-maintained. There's not much to do at the hotel, you'd have to explore outside to enjoy your stay. I got discount for booking on a holiday.

Stayed at Lake Hotel Tagaytay for a night. We ended up in a Deluxe room with a balcony and had a view of the mountain and Skyranch's ferris wheel. Try getting a lake view room if possible as the location has a fantastic view of Taal Lake. The room has everything you need and even included a safety kit which had face masks and alcohol. The room also has a bath tub. We kind of wanted to try it out but the knob to open the drainage seemed to be detached. If your room does not have a lake view, the lobby and the swimming pool are good alternatives. The lobby has a great view of the lake as well as a very good pianist who played familiar tunes for all. The swimming pool access was a bit confusing at first since you will need to go through their restaurant, Al Dente. They have chairs at the pool for you to admire the lake as well. The hotel also has a Conti's take out nook if you need a pastry fix. Parking is not an issue as well. The staff were all very courteous and attentive. They even offered to take photos during our breakfast. All in all, we enjoyed our stay in Lake Hotel.

The main selling point of this hotel is its view of Taal. Its definitely one of the best! But regarding the hotel itself and its amenities.. Its pretty much just okay. We availed the Deluxe Lake View Room and got the best room to see the view. Other than that, the room size is OK, not that big, not that small, the TV has few cable channels, the pillows are soft (maybe too soft), the free breakfast buffet we availed is also just OK, only a few selection of food, the indoor pool was unavailable and dirty, the game room and fitness gym is accessible but not well maintained, they don't have a spa but offer massage services that was unavailable during our stay, which is very disappointing. Overall our family thinks that this hotel is just not well-maintained. There's not much to do at the hotel, you'd have to explore outside to enjoy your stay.

Good qualities: food, location, view Poor qualities: Service The staff lacks foresight on guest needs and when we asked and followed up for additional utensils, it never came. They also don't approach guests when check in/out is completed even if they said we can sit and wait to be called. We have to approach them to follow up. However, the location is very convenient and the breakfast was really flavorful. You'll enjoy the view of the lake & volcano from the restaurant and pool.

Excellent hotel. Fancy. Piano player as you enter the lobby. I was impressed. They were doing a large renovation on one side of the hotel and had informed me prior to arrival that this was occurring. Staff were polite, professional and friendly. They have a decent restaurant and there are many good restaurants within walking distance. They have the best elevated view I could find of the Taal Volcano. I definitely recommend this hotel. The rooms were nice, the wifi worked and when it rained the Cable TV was enjoyable.

The Lake Hotel staff are all great! They all go above and beyond to make our stay comfortable. Rooms are very clean and has wonderful view of Taal volcano. Breakfast buffet is amazing. Highly recommended hotel.

A magnificent location to visit or stay. Photos show this is fantastic. We stayed here to attend a wedding. It's absolutely perfect for Weddings or a romantic stay over. Definitely 5 stars.

Our visit was for leisure and I would recommend this place. Great place! Even the service was commendable. Food tastes good and offers variety. View from the hotel is the cherry on top of the cake!

Staff are very friendly, courteous and helpful. There is a welcome drink. Breakfast buffet is so good and plenty of choices. Coffee is also good. Pool area has a very nice view of the taal lake. Room is ok but I prefer if all rooms has windows.

Excellent guest service 💙 Friendly staff. I am very satisfied with our room (Lake view room) 💙💙💙💕 Will definitely go back here again.

Most beautiful location, friendly people and great service from the staff, breakfast to die for ... if you live Philippine food like i do!!! And plentiful.. superb start to any day. Super talented valet/Bell person who plays the piano!

The hotel staff are courteous. The view of the taal lake from the lobby down to the dining hall near the pool was breathtaking. The rooms were ok even the buffet breakfast. The hotel manager professionally handled a minor issue during our check-out. Thank you, although I was not sble to get your name. We will definitely come back!

Lovely aesthetics, and lovely annemnities. The air conditioning wasn't that strong, but I probably should have asked for questions on it. Breakfast options were great, though a bit more variety would've been nice (I'm biased because I really wanted tocino!!) Also very aesthetically pleasing, so 10/10 instagrammable

We booked 2 rooms both need some retouch due to age. Leaking bidet and old faucets are the only negatives I noticed. Overall good experience

We didn't stay here. We only took a picture because of the great view of the Taal lake. I bet the stay here is awesome because of the view.

We stayed at the hotel to attend a wedding a few minutes away. Hotel staff were generally friendly and helpful. The welcome is warm, though the individual standing guard at the gate could be a little more friendly. The hotel property is spacious and has a great view of the Taal lake, with the obligatory IG fixture on their lawn. It's obvious that the staff has experience in taking photographs of people and the scenery. Parking is ample, but not shaded. So the sun does beat down on vehicles. Best to keep the windows slightly open to let out the hot cabin air out. The hotel room is well equipped. Clean and functional. Room is well appointed. The pushbutton curtain is a welcome detail. Half finished renovations have marred the view from the balcony, but if doesn't totally ruin the overall experience. Noise suppression is a problem, as you can hear echoes from the lobby quite easily. The card receptacle was either disconnected or not working, as it did not shut off the electronics when the card is removed. TV viewing is juggling with two separate remotes instead of a universal one. No compendium in the room. Bathroom is clean and equipped with amenities. The Bathtub drain mechanism though needs to be attended to. Hot water is not as much as desired, but it does serve its purpose. WIFI in the room and around the hotel are not the greatest, for casual surfing and social media postings it's ok. Breakfast was ok, with the usual fair you find at other hotel properties. Pancakes could be better. The offerings didn't feature much local specialties. It would be good if the coffee is what Batangas was famous for. Sugar substitutes also would be nice. Waitstaff seems to not have a common theme in terms of uniform. At least they were prompt and present went needed, not dragging their feet when working. Unused furniture cluttered the corners of the dining space, making the audio equipment near the open gangway painfully out of place. The pool is beautiful. Not temperature controlled, but placed well enough to be under the sun most of the time. Not much space to go sunbathing. Clean towels are provided. Even though it's not a deep pool to begin with, there is a 'lifeguard' on duty. he could be a little more cheerful and approachable. Bathers though are in full view of the dining guests. So expect to be observed by the people inside in case you have a shapely figure. Safety signs are not that obvious. The Rules and Regulations poster could do with an update. It would be nice if the room had a compilation of literature that would recommend places to go to, places to eat nearby. A local map even. The hotel needs to clean up in terms of polish.

When you are hoping for a relaxing sleep especially for your daughter with skin problem (hot temperature, sweat, etc) but got disappointed. Knowing that this is one of the expensive hotel in Tagaytay. AC is not cold at first, we gave it time, but noticed that it is still hot even if its already 9 in the evening. We called for help to check our AC but the help came after 30 minutes. They tried to fix it but later told us that AC cannot be fixed. They gave us 1 electric fan because they cannot give another room. We didnt complained further since we woke up 2am, was very tired and sleepy. By the way, the offered room has no windows so there is really no ventilation. Even the maintenance guy told us that the management are aware of the AC not working but still offering the rooms. 😔

Pre valentine celebration on this hotel (Feb 11-12 2023) - Standard Room (they were fully booked, we want lake view 😢 other rooms are still under renovation 😁), neat and complete - Near Skyranch - Valentine's Dinner offer was elegant, 5 course meal dinner w/ a glass of wine while listening to live music - Swimming pool 😎 nice Taal lake view - Buffet breakfast - delicious! lots of choices, we thought its for lunch time 🤣 Awesome experience, bang for the buck, will definitely go back

Rooms were small, outlets for charging phones not accesible, pool is dirty with leaves bec they dont turn on water pump & filter during swiming hours, gym is dirty & treadmills not working....internet is ok

A great competitor among Tagaytay hotels and restaurants for the value associated with food, service, location and cost. Their breakfast buffet is well planned and delicious, and also includes a piano player for relaxing and soothing music. They also provide an excellent view of Taal volcano in an air conditioned and pleasant environment. A great place to chill out after the noise of Manila, and buffet prices are economical with senior citizen discounts.

My partner and I stayed at The Lake Hotel from June 30 to July 2, and unfortunately, our experience left much to be desired. While the staff was attentive and professional and the view fantastic, the overall stay was marred by several room issues that impacted our enjoyment. The most concerning problem, was the presence of black mold in the room, likely due to a ceiling leak. Not only did this raise health concerns, but it also made us question the hotel's cleanliness and maintenance practices. The shower also had drainage issues and emitted an unpleasant odor, making it an uncomfortable experience. In addition to that, we encountered insects in the room and noticed a lack of proper cleaning upon check-in, which was disappointing (there were dead insects by the window, live insects flying around, and some sort of film on the tiled floor). Another letdown was the wine served during our stay. Both the red and white wines were unpleasantly aged and undrinkable. To make matters worse, we reached out to the hotel asking for the manager's email a few days ago to express our concerns, but regrettably, we received no response, leaving us feeling ignored and disheartened. Jet-lagged and exhausted from a 25-hour flight, we should’ve reported these instances immediately. However, after seeing such positive reviews when booking this hotel, we expected a higher level of service and cleanliness. Unfortunately, our experience fell short, and the unresponsive management further compounded our disappointment. We hope this review will prompt the hotel to address these issues and improve their guest experience. As of now, we cannot recommend this hotel and hope our feedback will be taken seriously for future guests' sake.

I just had lunch at their restaurant when I visited Tagatay to watch the lake and volcano view. Food and it's presentation was great; service was also good. And the view is just breathtaking !

One of our family's favorite places to stay in Tagaytay. Rooms are nothing amazing, but the view overlooking the volcano and lake is incredible.

This place has a fantastic view. The location is solid. However, it's expensive for what you get. The rooms are old and the overall hotel feels lacking in some way. However, this is the Philippines and it's not Manila, so it's not a surprise. You are paying for the view, which you can get for free from other places like Starbucks. Save your money. Go somewhere cheap nearby, or wait to book somewhere on arrival if you like to gamble. In short, it's a fine hotel for outside Manila. It's way overpriced. Would not come back unless in a pickle.

Spent 2 nights here in October 2023. Sorry to say we were not satisfied at all. The property is beautiful but the other guests are very rude and the hotel staff does not appear to care that these (local to the country) guests are yelling outside our room at all hours of the day and night. Somebody (staff?) is dragging furniture across the tile floors 24 hours a day. Several calls to the front desk did not appear to clue them in about these issues. This hotel does not have doors on the front of the hotel so you can here the traffic on the highway 24/7. This hotel did not have hot water the 2 days we stayed here. I made the mistake of looking under the bed, grossly dirty, I mean, completely unsatisfactory cleaning practices. Floors are very dirty. Paint peeling off the walls in our room. The buffet breakfast was OK, but most of the buffet items were cold. Unless you are coming here to be kept awake all night, and to eat cold food, I do not recommend staying here.

The Lake Hotel Tagaytay is very accessible and has a great view of the Taal Lake. The room, has basic amenities including hot and cold shower, hair dryer. They don't provide a bathrub or iron but has a safe vault. There is a gym however the threadmill is not working. The breaksfast buffet has few food options and they do not refill the food in a timely manner.

The place really looks not maintained for a long while maybe due to covid. The bathroom in our hotel room was flooding with water the whole 2 days due to leak issues. They did not even offer to transfer us to another room so we had to endure the flooding the entire time we were there. Food is not good, the pool is over rated in pictures and the room service is not even available after 9pm even for just an ice bucket request which is sad. The gym are is not pleasant as well. No ac or electric fan even. I hope they maintain this hotel to its former beauty bec their location is excellent.

Aside from the hotel manager and maintenance staff who were extremely helpful, the hotel reception lacks customer service training specifically handling requests from guests. Breakfast buffet was ok. Although it was foggy during oir visit the view of the taal volcano was fantastic whenever the air cleared up

Location is excellent but the hotel is obviously old. Some rooms are being renovated so at least they're making the effort to improve.

Location is close to restaurants so you can walk if you don't want to drive. Rooms are old but they were renovating the other wing so might be an upgrade from my last visit. And if you are looking for a view, stay away from the rooms at the first floor. And tbh, they're too expensive for a room that offers nothing more than space. Better get the deluxe room to maximize the hotel stay. Breakfast was good and staff was helpful.

Quaint little hotel with really good views. The Al Denté restaurant has minimal selection of food and nothing to write home about to be honest. Their breakfast buffet is quite good - bacon was particularly good (but when is it not right?). Overall I'd come back for the views it affords but I'll make sure to get a room facing the lake. The rooms facing the "garden" actually have more of a highway view of you ask me. Good safety and sanitation protocols amidst the pandemic. The staff was 5-star in their treatment of guests, but other factors led to my 3-star rating of the place. Will I be back? Maybe....maybe not

This seems like a 3 star hotel though I have to say that it's got a 5 star view and the staff are friendly and accommodating. Prices aren't cheap but they do offer discounted rates plus you can book through Agoda, booking or traveloka for cheap rates. The rooms normally come with breakfast and the superior rooms offer a very good view of Taal lake and the volcano crater. There's plenty of parking and the location is close to a lot of restaurants and cafes.

Room is clean and comfortable. Nice view of Taal Lake. Good food and nice breakfast (Breakfast buffet wasn't available because of COVID safety measures but you can ask for refills). Accommodating and polite staffs. Only downside is the pool, we expected it to be a little warm because Tagaytay have a cold environment.

The view from one bedroom suite hihi 🥰 super love this hotel

Generally its Clean & Safe. Nice Environment. Only there us water leaking coming out from the ref. We decided not to infirm the management during our stay, for our safety also from Covid.

All the staff are well accommodate, the view of our room are so peaceful & have a perfect view. Ill recommend this to my family & friends

Breakfast buffet was good. Bacon cooked well Good system in regards to Covid

Enjoyed our stay here. Friendly and helpful staff.

Had the lake view room. They gave us a room that cannot see the volcano. Can only see half of the lake. Save your money book somewhere else. Very disaappointed avoid room 320

Enjoyed our stay here in a room that has a great view of the lake. Friendly and accommodating staff, not so much for the food, good that all other food locations are nearby

Unbeatable view of tagaytay. We just finished our overnight trip to tagaytay, got two rooms - we got an upgrade on the second room facing taal. Thank you to everyone , from check-in to check out it was a good experience. A little delayed on the check in but it’s ok, it’s a lot of customers checking out from Saturday. Check in time is 3pm, check out is 12nn. Bed room pillows are in good condition, not so strong smell. Clean except the hallway carpets , hotel needs to do deep carpet cleaning . Breakfast was delicious, lunch in the hotel was even better than those restaurants seeing the lake. Special shout out to Allan and another man in the lobby who stood out amongst the others.

We stayed here to celebrate my sister's birthday and we are very pleased with a lot of things during our stay. 1. Friendly Staff — everyone is very helpful and commendable. From reception to room service and the restaurant staff as well. Everyone greets you with their warm smiles and makes sure that you are well-attended. 2. Great Rooms — the rooms are very clean, spacious and comfortable. The beds are superb really and the bathroom is clean and complete with towels plus the complimentary soap, bubble bath soap/gel (if your room has a tub) and shampoo. Some rooms have a great view of the Taal Lake like the room we got. There is also a safety mask in every room just in case the Taal Volcano attempts to erupt again. 3. Great View — even is there are rooms that has no window view, you can go to the open area and enjoy the fresh Tagaytay breeze plus the view of Taal. 4. Accessibility — easy parking, its near to Bag of Beans by Charito and Balay Dako, convenience store and if you do not want to bring a car, there are PUVs that can bring you to the closest malls (Ayala Malls Serin and Fora Mall). 5. Easy check-in and check-out — no need to explain it further. We were able to check-in and check-out really quick.

Had a great stay! Best view of Taal Lake. Buffet breakfast is sumptuous as well.

Hotel is well maintained, and staff are nice. Hotel has one of the best views of the Taal lake and volcano. Note though, that standard rooms don't have the lake view or balcony, but these rooms are nice. Ask for the premier rooms for a view.

We stayed here for 1 night at the one bedroom suite. In excess of 2, you must add P1200 for extra bed. The room was clean, spacious and relaxing. Sad to say, there is no wifi connection. don't know if it is only during our stay. We are 4 so I added 2 beds. But when I called for an additional bed, it was not delivered to our room even though I called numerous times until 10pm. In my opinion, the overall cost for our stay was not worth it. Fortunately, the manager approached us and apologized for what happened.

Great service! Staffs are accommodating! Breakfast is buffet with live piano music! Breathtaking view of the Taal Lake and Volcano...it was a 5-star hotel experience for us! 🥰😄😊👏👍

Lobby was beautiful especially the space where it offers a great view of the taal lake and volcano. Parking area is frsutration with the uneven pavement. My room's interior was plain. My CR reeks of sewage. Pool is too small and gym needs improvement. Some stains present on toilet seat

The Lake Hotel Tagaytay gives the value for your money. The amenities are noteworthy and the location is perfect, right in the middle of Tagaytay. The staff are friendly and very accommodating. I would love to stay here again.

Health security protocols are in place. The hotel isn’t much from outside. Once you step in, it’s pretty much the view that’ll steal the spotlight. And waking up with a view of Taal volcano and the lake is something else. The rooms are nice and clean. Staff are kinda friendly.

My husband and I had the most terrible experience with Lake Hotel (Room 213 to be exact) considering it was our wedding anniversary during our supposedly staycation. I booked through a phone call and was advised that the only available room is a pwd room. I asked him its difference with the other rooms, and said that it was just the railing on the bathroom. We never received any confirmation letter for our booking. I have been working with hotels with my job and it is a must for them to send a booking confirmation letter. Room price is not worth it for how the room looks like. We usually check the bathroom first every time we go on staycations. Bathroom looks filthy, using only shower curtains with the rubber mat hanging on top of the rail. Sink and countertop have stains making it look even more cheap and dirty. When they found out that we were disappointed, they suddenly offered a room upgrade. But initially when I was inquiring, the reservation agent told me that they were fully booked and no other rooms were available other than the room he offered. I wonder how they kept telling us when we were leaving and requesting for a refund that their hotel does not have any refund policy. It was as if that the duty manager did not know what he was telling us- no refund because it’s peak season. This is unacceptable. All hotels we have dealt with normally have a refund policy in place. Until now, there has been no update on this concern. Lake Hotel has to do something with their facilities and rooms as well as train their staff how to deal with concerns such as ours.

We stayed here last week of May. The best view of Taal Lake. Ample parking space. good location, near great dining establishment such as Charito's by Bag of Bean, Cliffhouse, Leslie's and many more, and this is by walking distance. The hotel is renovation its right wing, fortunately it was a Sunday and no work is in progress during our stay. Staffs are vey accommodating ang courteous. The room was just the right size, the beds are comfortable and we loved their pillows. (loved them so much that we bought 2 pillows after a week, they sell other hotel items). Buffet breakfast has good selection. Was not able to try the outdoor pool thought. Was able to try the gym near the parking area that has an indoor pool but the pool is not yet operational. Unfortunately during our stay, their wifi connection is unstable, so we ended up using our mobile data for our entire stay. The safety deposit box inside the room is not working as well as the tub drain. Overall, it was a nice hotel and we had so much fun taking pictures due to the nice view of Taal volcano. Hope to have a more pleasant experience when we come back.

The hotel was nice. Room were comfy and clean. But the people working there is one of a kind. They were very helpful. Especially the Manager, Arthur and one of their staff Erwin. They went above and beyond their duty to give help to people in need of it. I went to Tagaytay last weekend unplanned, supposedly just a daytrip with my wife and 2 kids. But then our car broke down, just right in front of The Lake Hotel. I asked for assistance from a staff, Erwin if he knows a mechanic. Guessing it'll take a while for our car to be repaired since it was a Sunday, I secured my family and checked in for an overnight stay. The manager on duty at the time made sure that my family is comfortable and showed a sincere concern with our situation since we have our 1 year old baby travelling with us. We manage to find an open car repair shop and this guy Erwin stayed with me late at night, until my car get fixed even though his shift already ended even before I approached him for help. I could not thank them enough for making that day less stressful for us. I will definitely go back to this place and recommend them to every people I know and I will continue telling this story of kindness. Good people still exist in our world.

Website shows a kids indoor pool but it don't exist. Infinity pool is not as large as it looks in the photo and was filled with bugs. Deck area was not well kept and boards could cause injury. Room wasn't bad but had to call several times for television issues. Restaurant food was high priced and tasteless. Breakfast buffet was good and actually the best thing about the trip

The grand lobby and harden as well as guestrooms with balconies offer an expansive view of the famous Taal Lake and volcano. Very generous buffet breakfast. Recommendable food taste of the Aldente Restaurant in front of the hotel. Very polite and helpful staff. Ample parking spaces. Very near to other food/commercial establishments.

Stayed here last December 23-25, 2023 and January 23-24, 2024. Our first stay was during Christmas and it was a best decision. Our stay was amazing amenities, breakfast, Christmas event and staff. We booked a room with a lake view but was disappointed it was partial view only. They do need to polish/fix few things in the room though. Definitely coming back! Our 2nd stay for 1 night and again it was amazing. But, same as before they do need to polish/fix few things in the room. We booked a standard room for this trip and it was noisy. We can hear all the people in the hallway. Special thanks to Ms. Jojie for assisting us twice.