Interior View of Michael's Grille

Michael's Grille

Restaurant American restaurant

Simple lunch & dinner option at the Holiday Inn featuring American favorites like burgers. People often mention buffet, good, breakfast, server, butter,


Address

6001 Rockside Rd, Independence, OH 44131

Website

www.hirockside.com

Contact

(216) 524-8050

Price rating

$$ $$

Rating on Google Maps

3.90
(47863 reviews)


Working Hours

  • Tuesday: 6:30 AM to 2 PM, 5 to 10 PM
  • Wednesday: 6:30 AM to 2 PM, 5 to 10 PM
  • Thursday: 6:30 AM to 2 PM, 5 to 10 PM
  • Friday: 6:30 AM to 2 PM, 5 to 10 PM
  • Saturday: 7 AM to 2 PM, 5 to 10 PM
  • Sunday: Closed
  • Monday: 6:30 AM to 2 PM, 5 to 10 PM

Visitor Reviews


Frequently mentioned in reviews: buffet (10) good (9) breakfast (8) server (6) butter (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Michael A. 1 year ago on Google • 107 reviews
    Food is phenomenal I highly recommend the burbon wings and the salmon ask for Heather or Sarah tell them Mike sent you. Ask for Darin as well.
    3 people found this review helpful 👍

  • 2/5 Donald G. F. 7 years ago on Google • 22 reviews
    I drove 160 miles to come to this hotel to see the band. I decided to dine in the restaurant since I didn't care to drive anymore for the day. I was seated promptly and that's where things went downhill from. The wait to have my order taken was longer than I care for, especially since they were not busy at all. Once I finally placed my order, the server had to come back and have me repeat it. Next came my salad and bread. Rolls were doughy and the knife provided did not cut them well. I was given a plate of those annoying individual foil wrapped rock hard pats of butter to use, further turning my roll into a dough blob with a hunk of butter on it. Salad was good; mixed greens with fresh plum tomatoes, red onion slices, crisp cucumber, cheese, and tasty croutons. Italian dressing was good. Next comes the main course. I always order ribeyes no matter where I am across the country. I get them prepared medium with a baked potato, extra butter, no sour cream. This meal included the veggie of the day. We'll start with the good. The asparagus was cooked perfectly and had good flavor. The baked potato was generous in size, but was warm at best, had no butter on it and a side of sour cream. I had to unwrap those damned butter pats they gave me for the rolls to put on my potato. Not happy about that. The steak was not cut evenly, so a third of it was cooked well and tough. The other third was perfect, the last third was close to raw. I think they just slap it on the grill with no seasoning (not even salt and pepper). The waitress checked on me about a minute after delivering my plate but I hadn't started eating because I was busy unwrapping butter pats. I was not checked on for the remainder of my meal. I had to wave someone down to get my check. When I did get it, I was not asked how my meal was. When I left, there were two people standing at the host stand talking with each other. Not one of them thanked me for dining or told me to have a good evening. I will not be eating here again if I come back to this hotel.
    2 people found this review helpful 👍

  • 4/5 Dennis P. 5 years ago on Google • 190 reviews
    It was a very good brunch buffet with very good table service.

  • 3/5 Kim 11 months ago on Google • 172 reviews
    Not impressed with them, my sandwich tasted like only bread, took most off that off and it still was just ok taste wise.

  • 2/5 Barbara C. 7 years ago on Google • 15 reviews
    The reason for only 2 stars has nothing to do with the food or our server. It has to do with the wait to be seated due to the fact that no one was clearing tables. Who I assume was the manager was walking around in circles and doing nothing more than pushing chairs up to the tables instead of helping to clear them. Near the end of our breakfast 2 servers were arguing right in front of the buffet. Very unprofessional.
    1 person found this review helpful 👍

  • 3/5 Joseph P. 5 years ago on Google • 110 reviews
    Semi-decent mom and pop restaurant. I used go all the time for anytime breakfast menu, and you can never go wrong with breakfast! However, the last couple times we had family outings on a mother's day, and Thanksgiving things have not gone so well. Mother's day brunch is alright I guess but they charge a very high price for some very basic cooked in bulk items. You can go to a Holiday inn or Tangiers for the same price and have a chefs table with prime rib. And Thanksgiving '19 was just bad, really really bad. I was really disappointed as I really love this, especially for a non-holiday restaurant. Needless to say I think my grandparents got the idea last Thanksgiving and learned their lesson. I really wish things would have played out differently, but I'm sure the fiancé and I will stop in a couple times a year for some simple pancakes and eggs. I can honestly only recommend this place for a non-holiday meal. You'll be fine with their breakfast it dinner menu. Thanks, Joseph P

  • 2/5 Caren D. 4 years ago on Google • 89 reviews
    One of the worst experiences , the soup was cold that was served from the buffet, was not offered to get it warmed up from the kitchen either . Food took forever to get over an hour , half of it was cold for a large party , the manager did take it off our bill , but this should have not happened , what a disappointment ont be back

  • 3/5 Barry W. 2 years ago on Google • 41 reviews
    What was in restaurant was good that morning the food I got that evening from bar was supposed to be the same I can assure you that they taste way different bar food was not so well.

  • 5/5 Brandon.stewart008 1 year ago on Google • 14 reviews
    The meeting room with the dance floor is nice and the food was delicious and I went for a gala and I danced until I got tired and full of food.

  • 1/5 Ryan G. 8 months ago on Google • 14 reviews
    Went for breakfast buffet this Monday morning - the sign says breakfast buffet served Tuesday through Sunday, which is very confusing. The hostess just kept saying it's $11.95 While I'm getting my food, the server gets a glass of water for my wife, but not me. Eat my whole plate of food, server does not come by the table while I'm seated. I go to grab another plate and the server asks my wife if SHE needs more water. Get back to the table and never see there server again. WHY WOULD YOU COMPLETELY IGNORE ME, THE PAYING CUSTOMER?! And to boot, the coffee my wife ordered for me was light brown, and had fuzz all over the rim of the glass. Did not taste at all. Awful experience

  • 4/5 Joe D. 6 years ago on Google
    Coupon makes it very affordable if your looking for a nice place for brunch. Clean, workers were very attentive. It's a plus. Go try it. You won't be sorry.

  • 5/5 Gene L. 5 years ago on Google
    Christina was extremely friendly and professional. My family and I enjoyed the breakfast buffet on two separate mornings and Christina was just wonderful!!

  • 2/5 Brian H. 2 years ago on Google
    Nothing more than a breakfast buffet with cooked eggs and potatoes, no meats. Really sad this place can't get the business out used to get.

  • 5/5 Martin T. 1 year ago on Google
    Great Restaurant Inside The Holiday Inn Hotel....Keep up the Great Work

  • 4/5 Doe 1 year ago on Google
    The food was better then I thought it would be...

  • 3/5 Joe G. 1 year ago on Google
    The food was good but not hot enough, not impressed. It was our reunion.

  • 1/5 Debbie C. 5 years ago on Google • 4 reviews
    Went there today at 12:30pm to try the lunch buffet. We were looking forward to it. My friend has to have surgery tomorrow. a very serious one. He was looking forward to eating there. We walked in and the lady at the front desk told us they closed because of slow business. Wow, the buffet started at 11am and closed at 12noon. How disappointing.

  • 2/5 Todd M. 2 years ago on Google
    Breakfast buffet was overcooked and subpar. Historic McDonalds down the road would have been a tastier choice with better value.


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