Applebee's Grill + Bar image

Applebee's Grill + Bar

Restaurant Cafe Hamburger restaurant Family restaurant American restaurant Bar and grill Diner Steak house Traditional us american restaurant

Full-service chain bar & grill providing hearty American eats in an informal setting. People often mention good, time, order, great, server, Applebee', steak, experience, waitress, pretty,


Address

4191 Rockside Rd, Independence, OH 44131, United States

Website

restaurants.applebees.com

Contact

+1 216-328-0376

Price rating

$$ $$

Rating on Google Maps

3.80 (1.9K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 12 am
  • Thursday: 11 am to 12 am
  • Friday: 11 am to 1 am
  • Saturday: 11 am to 1 am
  • Sunday: 11 am to 12 am
  • Monday: 11 am to 12 am
  • Tuesday: 11 am to 12 am

Featured Reviews


Frequently mentioned in reviews: good (14) time (11) order (10) great (9) server (9) Applebee' (8) steak (7) experience (7) waitress (6) pretty (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 The M. 1 year ago on Google
    Pros. I absolutely loved the chicken/shrimp. The Margarita I had was amazing. Ample seating. Waffle fries were delicious. Kids were entertained and happy with there food and coloring. Cons. Wife's bacon ranch chicken burger, had no ranch . Pickles were included even though she asked for them not to be. The lettuce was white and there was a miniscule amount. The pop was gross. Flattish. Despite the few issues with my wife's Burger, the incredible waitress corrected the issues without any hesitation. The rest of the meal was great and everyone enjoyed themselves.
    3 people found this review helpful 👍

  • 5/5 Keyoni A. R. 2 years ago on Google
    Great staff. Clean. Everyone in our party of 15 enjoyed their food.
    2 people found this review helpful 👍

  • 5/5 Anne G. 1 year ago on Google
    My sisters and I stopped in for drinks and apps and had a great time. Natasha was fantastic. She was fun and personable. Always said Independence Applebee's was the best, and they still are.
    2 people found this review helpful 👍

  • 4/5 Christopher S. 11 months ago on Google
    Stopped here and ordered the Bacon Ranch Crispy Chicken Sandwich, and it was pretty tasty. I honestly think my food was out in less than 10 minutes. The chicken was hot, but the fries were barely warm. Highly recommend stopping by if you want a quick bite to eat!
    1 person found this review helpful 👍

  • 5/5 Dawud M. 1 year ago on Google
    Hey, this is my second review of this great restaurant, and somehow, they disappear. Anyway, we had a great time and enjoyed the food and service at this location. These servers were great and took our order correctly. We receive our food in a timely manner and at the right temperature.
    1 person found this review helpful 👍

  • 5/5 R G. 2 years ago on Google
    Literally don't know what happened but they definitely stepped up their game. This location is hands down favored over Ridge Park Square, Brooklyn, Oh. It was cleaner, food more flavorful, customer service was pleasant and not obtrusive. Very pleased!
    1 person found this review helpful 👍

  • 5/5 Sirch S. 2 years ago on Google
    I love the French Onion Soup. Last time I was here I forgot to never order a steak from Applebee's. I did and the Steak was full of gristle just like it was 10 years ago when I told myself to never order another steak from here after the previous 2 steaks I ordered were full of gristle. This time when I ate there I remembered not to order the steak and everything was awesome. So my advice is don't order the steak and you will be satisfied with your meal.
    1 person found this review helpful 👍

  • 4/5 Rob W. 10 months ago on Google
    Super friendly staff. Fun to hang out with for an extended lunch. The food was a bit less stellar. I had the fish and chips...of which there seems to be two varieties...excellent and just missed. Everyone were helpful and pleasant, which always helps.

  • 1/5 emily n. 10 months ago on Google
    By far the worst experience ever. Walk in- there’s a wait. Can’t sit at the bar , even though there is only ONE other couple sitting there because she’s apparently working both bar and tables. Okay cool. Finally get seated, LISTEN, I get y’all were short staffed, but WHY should new customers suffer?! Our server (didn’t even get her name) was SLOW, having to ask for things multiple times, I sensed the attitude immediately. Our food took forever to come. And when it did it was less than great. Fries tasted like they were sitting out all day and completely inedible. When done, we asked for a To go box… our server walked by with boxes…. But for another table… why couldn’t you have brought multiple with you and dropped off at our table on the way?! After waiting over ten minutes, we just decided to leave and leave some of our untouched food there. Apparently it was too much of a bother to get what we asked. Wasted food and wasted money. Never again.

  • 1/5 beckadri a. 10 months ago on Google
    Worst experience ever. Service was horrible and so was the food. Way overcooked. Waiter was overwhelmed and couldn't even keep up

  • 5/5 rao c. 7 months ago on Google
    our server, tash (natasha), was phenomenal. she was fun, sweet, accommodating, patient & punctual. she made the experience exceptional. keep her, give her a raise, great customer service is hard to find -12-13-2023

  • 4/5 Steve 1 year ago on Google
    This Applebee's is pretty much the same as every other Applebee's. My waitress was the best part of the visit. Food is okay but portions are on the small side. Probably so they can sell you a dessert. You should go here if you are seeking the comforting experience of sameness. A burger, wings, maybe a beer. For that, it is not a terrible choice.

  • 3/5 Stacie H. 1 year ago on Google
    Service was slow. Waitress was forgetful and not very attentive; half of my steak was gone before she rembered to bring A1. I watched her deliver a table full of meals, yet they had no silverware and had to request some so food sat getting cold. Food was ok; salad had many slimy/wilted pieces of lettuce. Blender was broken so frozen drinks weren't available. Not a great experience but we were hungry and they were the only place open in the area.

  • 2/5 spencer h. 7 months ago on Google
    I attended a gathering on Saturday with a group of twenty. We ordered appetizers the waitress was doing her best to get everybody's orders in. A hour later our entrees hadn't come out I was trying to figure out why our entrees were being delayed The manager insured is that all food was going to come out to the table hot He never sent any assistance to help this waitress at all and he had very unpleasant attitude when we asked how long. Some people. Food came out it was cold Some was dry. Some people canceled the orders also one sent their order back because it was cold and had it reheat it

  • 1/5 Della G. 1 year ago on Google
    Very disappointing and alarming experience. Pay attention to your payment details and keep your records. I was an unfortunate customer on May 11, 2023. I visited the Independence, Ohio location on Mother's Day weekend. This was my 1st and last time at this particular location. My bill was paid ($27.66) via cash app card. Fast forward, June 14th 2023; I get a notification via Cash App in the early morning hours...I just was charged the same amount, ($27.66) during midnight/ morning hours. I don't appreciate being scammed or stolen from. You try to do business with these very basic franchise restaurants and this is how they repay you. I would not recommend going there even if they gave the food away. Go elsewhere.

  • 1/5 Alex C. 1 year ago on Google
    It took an hour and a half to get my food on a Monday evening. Six tables in the whole restaurant. Evidently all the chefs quit and the manager was the only one who could cook that night. The bartender was nice.

  • 3/5 Sanford A. 1 year ago on Google
    Food could have been a lot better asked for a med. Rare steak it came well done and dry order shrimp with it did not come out with it had 2 ask for it again then wait. The appetizer came no extra plates everybody eat off one plate. Just not a good Father's day dinner.

  • 1/5 Kay G. 2 years ago on Google
    After we were seated, we noticed how dirty the restaurant was. It looked like it had not been clean in years! There was cobwebs all over the light hanging over our table and the pictures on the wall were just as filthy! It was disgusting! Who wants to eat around that. We left and will not be returning. This was in March of 2022.

  • 1/5 Veronica M. 1 year ago on Google
    The person at the front is phenomenal, she was very attentive and running around to try to do everything. I came Saturday night, and noticed that she really was doing a fantastic job. However, I’m INCREDIBLY disappointed with the food I received (we picked up our food to go). I’m vegetarian and they gave me a regular burger which I didn’t notice until I got home. I haven’t eaten meat in 10+ years, thankfully I didn’t eat it. I was issued a refund but it was supposed to be a treat night out, totally ruined. I will NOT be back. And I used to love Applebees. Would stay far away if you have any special dietary restrictions

  • 5/5 Jacqualyn R. 1 year ago on Google
    Our Barmaid was Awesome. She had So much to take care of. She had the bar and tables on the side. It was amazing. She is a very hard worker and Definitely deserves a Raise. She looked at her watch and told me she did approximately 8000 steps. This girl needs help 🤦‍♀️ She was also very polite. This was on Thursday 2/16 @ approximately 5:30 - ish. Thank you for being so kind to your Customers ✌

  • 4/5 CATCH M. 1 year ago on Google
    Very good place. Little busy, maybe it was just today but looked a little short staffed. Food was good, ordered unlimited BBQ wings & fries. Wings on both orders came out cold unfortunately but was still very good! Staff was very professional and polite! Unfortunately I do not remember the waitresses name but she made sure the 3 of us were always taken care of. Would recommend that place to friends and family!

  • 2/5 Kevin L. B. 1 year ago on Google
    I visited this Applebee's location for a business meeting. It is wintertime, yet it was colder than it was outside- in fact, nearly all customers were wearing their coats during their dining time! The server was not very attentive, oftentimes forgetting what she needed to bring back. The portion size for the entrée was disappointing. Needless to say: Applebee's is not going to be chosen for the next dinner meeting.

  • 1/5 kelly i. 1 year ago on Google
    Tried to order online. Website says open until 2. At 1045 says cannot complete order before close. I tried calling 2x. It said enter your remote access code and disconnected. Guess they don't want my money!!! Funny Doordash can get my food for me!!!

  • 5/5 Mona W. 1 year ago on Google
    Went there for the first time on many years. Had lunch with my besties and a good time. Had bourbon street chicken and shrimp. OMG was it awesome. Waitress was great because she didn't come around to many times. I hate that. Will definitely go again

  • 4/5 John B. 1 year ago on Google
    Food was good. My steak was cooked to the right temperature and was tasty, everything else was good. Service was slow and our server was less than attentive although friendly enough.

  • 4/5 Jim B. 1 year ago on Google
    Like many places understaffed. But man they hustled!!! And the food FINALLY got to our table it wad very good. Again our server was EXCELLENT covering the bar and half the restaurant. She kept us informed. And was very pleasant.

  • 5/5 Christopher U. 2 years ago on Google
    The food is consistently good. I've never had an issue with carryout or curbside. I've never had to wait more than 5 minutes past the time when I take out was due, so kudos for that, and they've never gotten it wrong many kudos for that.

  • 4/5 Dave 1 year ago on Google
    Went at 1:00, not busy at all. Are food was done very quick and done to our liking. Everything would have been perfect except for the fries. Ours just happened to be the last ones of the batch . Small bits and pieces which should not have been served All and all, a pretty good experience.

  • 4/5 Samantha Y. 1 year ago on Google
    This is a pretty typical Applebee's. Restaurant and bathrooms are pretty clean, which is good. The staff is also pretty nice, I never felt weird or anything. I will say they have been hit by staffing shortages, so things here take a while. I don't really blame the restaurant or the workers, but you may wait a long time for food. Overall fine, just be mindful.

  • 3/5 dustin s. 2 years ago on Google
    Food was good however our pre-ordered meal was about 25 minutes later than it was supposed to be and only lukewarm. Take out server did keep coming over and reassuring us but we would prefer when ordering a head of time that order is ready and still hot.

  • 4/5 David J. 2 years ago on Google
    Stopped into Applebee's in Independence after a ballgame. We sat at the bar to avoid waiting to be seated. Had appetizers, hot chocolate and coffee. Buffalo wings, chips & artichoke dip, chicken quesadillas. All were excellent. Service was quick & accurate. However, I was annoyed by server/barista and others employees talking, at length, (apparently) about someone else that worked with them. Totally unacceptable, especially in front of customers. Disappointing conduct!

  • 1/5 Dina K. 2 years ago on Google
    Half a bowl of French onion soup, my husband didn’t get his fish dinner until everyone else was almost done with their dinner, couldn’t tell the waitress because she never came back around, when she did and we told her she said oh yeah, then went in the back and came out to her station and ordered it. Asked for to go containers and no cup to put the Alfredo sauce in.

  • 1/5 Faith Z. 2 years ago on Google
    All dishes were dirty. Even the empty ones they brought for appetizers. French onion coup was good but all other food was bad

  • 3/5 David J. 2 years ago on Google
    The food was good. Service was just slow due to poor staffing. Our waitress was super nice but definitely overwhelmed -- definitely not fair to her to be the ONLY server on the floor at 5pm. This location has declined over the years.


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Last updated:
Call +1 216-328-0376 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway


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