5/5 Vinayan R. 5 months ago on Google • 3 reviews
Overall,
The
serene
surroundings
coupled
with
impeccable
service
made
our
family
group
stay
truly
memorable.
Accommodation:
The
rooms
though
very
basic
with
limited
amenities
were
cozy,
clean,
and
provided
a
breathtaking
view
of
the
surrounding
mountains
and
lake.
The
attention
to
detail
in
room
exteriors
maintenance
was
refreshing.
Dining
Experience:
The
cook
Mr.
Tanuj
Sha
at
Mountain
Lake
Resort
deserves
special
recognition
to
cater
for
the
broad
family
group
demands
with
a
mix
of
items
ranging
from
local
Kerala
cuisines
to
pan
Indian
items.
The
Manager
of
the
resort
Mr.
Suresh
Kalyani
went
above
and
beyond
to
ensure
that
every
guest
had
a
delightful
experience.
Their
attentiveness
to
guests'
needs
and
dedication
to
providing
top-notch
service
was
truly
commendable.
Housekeeping
Team:
The
housekeeping
team
(
Prince,
Sunil
Kumar,
Samir
Das)
at
Mountain
Lake
Resort
deserves
heartfelt
appreciation
for
their
dedication
and
commitment
to
be
available
at
a
call
to
provide
their
services.
As
mentioned
the
Resort
comes
with
only
basic
amenities
and
hence
more
the
need
of
prompt
manual
services.
The
property
comes
with
Large
hall
at
an
additional
price
which
can
be
utilised
for
various
games,
activities
and
group
dining.
Attached
Swimming
pool
is
small
one,
just
ideal
for
small
kids
upto
7
years
old.
Overall,
our
stay
at
Mountain
Lake
Resort
was
nothing
short
of
exceptional
reserving
the
whole
resort
for
my
family
group
of
22
pax.
The
combination
of
breathtaking
scenery,
exceptional
service,
and
the
genuine
warmth
of
the
staff
made
it
an
unforgettable
experience.
I
highly
recommend
this
resort
to
anyone
looking
for
a
tranquil
getaway
with
exceptional
service
specifically
for
a
large
group.
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