1/5 Sam H. 1 year ago on Google
UPDATED:
i
added
3
more
pictures
of
the
ring
after
only
having
it
for
two
weeks.
I
do
not
get
this
ring
wet,
or
use
any
sort
of
lotions/soaps
with
it
on.
And
now
Lisa
informs
me
and
my
fiancé
that
we
can’t
get
our
refund
until
sept
6th.
Completely
unprofessional.
Not
worth
the
time
or
the
money.
Extremely
disappointed
in
the
product
And
service
I
received
with
my
engagement
ring.
The
only
good
thing
i
have
to
say
is
the
stone
settings
are
gorgeous,
and
the
ring
was
resized
perfectly.
Nothing
else
about
this
experience
was
good.
I
went
into
Ms.
Lisa’s
office
of
June
29th
to
get
my
ring
resized
and
in
a
new
band.
We
ordered
sterling
silver
and
she
told
us
it
would
take
3-4
weeks
to
be
completed.
She
informed
us
as
well
that
she
did
have
a
weeks
vacation
planned
within
that
time
frame.
I
decided
to
give
Lisa
a
follow
up
call
on
Wednesday,
July
20th
which
would
of
put
us
directly
at
the
3
week
mark
for
a
status
update.
Her
voicemail
stated
that
she
was
on
vacation
but
would
be
back
that
Friday
the
22nd.
I
did
not
receive
a
call
back.
I
then
called
a
2nd
time
on
Friday
July
29th
and
left
another
voicemail
regarding
a
status
update
(we
are
over
the
4
weeks
at
this
point).
Lisa
then
texted
me
and
stated
for
valid
reasons
that
my
ring
would
be
delayed
about
2
weeks.
I
was
completely
okay
and
understood
the
delay.
2
week
pass
and
I
send
a
text
message
on
Tuesday
August
9th
(6
weeks
after
I
gave
her
my
ring)
asking
for
an
update.
This
is
the
exact
response
I
get
“Probably
ready
sometime
next
week”.
When
I
asked
for
a
specific
date,
she
could
not
give
me
one
but
stated
middle
to
late
the
following
week.
That
would
then
put
us
over
the
7
week
waiting
period
-
over
3
weeks
than
the
original
wait
period.
When
I
asked
for
compensation
for
time
since
I
had
to
wait
double
the
time
that
I
was
told,
I
was
met
with
attitude
(through
text)
and
quite
honestly
excuses
as
to
why
it
was
not
completed.
If
there
was
one
thing
you
can
take
away
from
this
review,
is
that
I
was
not
upset
about
the
delay
in
getting
my
ring
back.
The
reasons
for
the
delay
were
extremely
reasonable
and
I
understood.
What
bothered
me
the
most
was
the
complete
lack
of
communication.
Lisa
knew
within
all
those
times
that
the
ring
wasn’t
completed
but
did
not
communicate
that
to
me.
In
our
text
conversation
she
mentioned
caring
for
her
clients
and
I
did
not
feel
that
was
the
case
for
me.
After
our
conversation
on
the
9th,
Lisa
then
reached
out
to
me
2
days
later
and
said
my
ring
was
ready
(about
a
week
before
she
previously
stated)
I
was
able
to
pick
up
my
ring
on
Monday,
August
15th.
Lisa
compensated
me
$50
from
the
original
price.
I
can
say
that
the
ring
fits
be
perfectly
and
the
stones
look
beautiful.
But
that’s
all
I
can
say.
If
you
look
at
the
pictures
the
ring
was
rushed
to
be
done,
and
is
scuffed
and
tarnished.
You
can
clearly
see
where
she
molded
the
ring
together,
and
the
side
of
the
bands
now
look
black
and
dirty.
You
can
see
the
little
green
mark
on
my
finger
as
well.
These
pictures
were
taken
today
-
only
a
week
after
I
picked
up
the
ring.
You
can
see
much
more
of
the
black
tarnish
in
better
lighting.
I
have
taken
extreme
care
of
my
ring
because
I
know
what
the
wear
and
tear
can
do
to
sterling
silver.
Even
if
I
hadn't,
this
is
not
what
it
should
look
like
after
a
week.
At
this
point
I’m
not
happy
to
show
off
my
ring
to
those
who
are
so
desperate
to
see
it.
(Since
I
went
so
long
without
it).
I’m
embarrassed.
I
should
not
have
negative
feelings
about
something
that
should
be
so
special.
Extremely
disappointed
is
an
understatement.
This
is
supposed
to
be
my
dream
engagement
ring,
and
Lisa’s
attitude
and
lack
of
care
has
put
a
huge
damper
on
what’s
supposed
to
be
the
happiest
time
of
my
life.
I
now
have
to
find
another
jeweler
who
will
take
care
of
my
ring
-
and
spend
more
money
to
make
it
perfect.
Please
consider
this
when
looking
into
getting
your
rings
upgraded
here.
I
would
hate
for
another
person
to
get
the
same
treatment
I
did.