Lisa Marie Kotchey Design image

Lisa Marie Kotchey Design

Jewelry store Jewelry designer Jewelry repair service

One of the Top rateds in Sharpsburg


Address

2010 Chapman St, Pittsburgh, PA 15215, United States

Website

www.designerjewelrybylisapa.com

Contact

+1 412-781-7390

Rating on Google Maps

4.90 (67 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: Lisa (29) ring (29) wedding (12) week (8) design (7) work (7) weeks (7) time (7) engagement (7) bands (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Andrew H. 2 years ago on Google
    If you’re looking a special one of a kind design Lisa is the jeweler for you! She was extremely easy to work with, I went in with a design in mind and she helped me bring my fiancé’s Pinterest to life in an affordable and timely manner. Will be going back for wedding bands and other future needs.
    1 person found this review helpful 👍

  • 5/5 Jessica R. 1 year ago on Google
    My fiancé and I knew the exact style of ring we wanted, but we never imagined the final product would surpass our expectations in beauty and uniqueness! Lisa listened to us, provided valuable input, and kept us updated along the way. She truly brought our vision to life, and we are forever grateful. Thank you, Lisa!

  • 1/5 Sam H. 1 year ago on Google
    UPDATED: i added 3 more pictures of the ring after only having it for two weeks. I do not get this ring wet, or use any sort of lotions/soaps with it on. And now Lisa informs me and my fiancé that we can’t get our refund until sept 6th. Completely unprofessional. Not worth the time or the money. Extremely disappointed in the product And service I received with my engagement ring. The only good thing i have to say is the stone settings are gorgeous, and the ring was resized perfectly. Nothing else about this experience was good. I went into Ms. Lisa’s office of June 29th to get my ring resized and in a new band. We ordered sterling silver and she told us it would take 3-4 weeks to be completed. She informed us as well that she did have a weeks vacation planned within that time frame. I decided to give Lisa a follow up call on Wednesday, July 20th which would of put us directly at the 3 week mark for a status update. Her voicemail stated that she was on vacation but would be back that Friday the 22nd. I did not receive a call back. I then called a 2nd time on Friday July 29th and left another voicemail regarding a status update (we are over the 4 weeks at this point). Lisa then texted me and stated for valid reasons that my ring would be delayed about 2 weeks. I was completely okay and understood the delay. 2 week pass and I send a text message on Tuesday August 9th (6 weeks after I gave her my ring) asking for an update. This is the exact response I get “Probably ready sometime next week”. When I asked for a specific date, she could not give me one but stated middle to late the following week. That would then put us over the 7 week waiting period - over 3 weeks than the original wait period. When I asked for compensation for time since I had to wait double the time that I was told, I was met with attitude (through text) and quite honestly excuses as to why it was not completed. If there was one thing you can take away from this review, is that I was not upset about the delay in getting my ring back. The reasons for the delay were extremely reasonable and I understood. What bothered me the most was the complete lack of communication. Lisa knew within all those times that the ring wasn’t completed but did not communicate that to me. In our text conversation she mentioned caring for her clients and I did not feel that was the case for me. After our conversation on the 9th, Lisa then reached out to me 2 days later and said my ring was ready (about a week before she previously stated) I was able to pick up my ring on Monday, August 15th. Lisa compensated me $50 from the original price. I can say that the ring fits be perfectly and the stones look beautiful. But that’s all I can say. If you look at the pictures the ring was rushed to be done, and is scuffed and tarnished. You can clearly see where she molded the ring together, and the side of the bands now look black and dirty. You can see the little green mark on my finger as well. These pictures were taken today - only a week after I picked up the ring. You can see much more of the black tarnish in better lighting. I have taken extreme care of my ring because I know what the wear and tear can do to sterling silver. Even if I hadn't, this is not what it should look like after a week. At this point I’m not happy to show off my ring to those who are so desperate to see it. (Since I went so long without it). I’m embarrassed. I should not have negative feelings about something that should be so special. Extremely disappointed is an understatement. This is supposed to be my dream engagement ring, and Lisa’s attitude and lack of care has put a huge damper on what’s supposed to be the happiest time of my life. I now have to find another jeweler who will take care of my ring - and spend more money to make it perfect. Please consider this when looking into getting your rings upgraded here. I would hate for another person to get the same treatment I did.

  • 5/5 Jillian B. 2 years ago on Google
    Working with Lisa to create my engagement ring was such a wonderful experience. It could not have gone any smoother! Lisa is so knowledgeable and spent the time to show us different stones to make it perfect. It was such a pleasure to work with such a professional jeweler. Lisa is very accommodating, and the ring was done in a very timely fashion. We will absolutely be back to get our wedding bands!!

  • 5/5 Melissa M. 1 year ago on Google
    I cannot explain how happy I am to have my cherished necklace back where it belongs. After the fine chain snapped off right from the pendent I thought for sure it would never look the same again. Lisa truly worked her magic and it’s as beautiful and flawless as the day I was gifted it. I will definitely be referring friends and family to her in the future, as well as, for all my future jewelry needs. 10/10 would recommend!

  • 5/5 jt d. 3 years ago on Google
    Lisa was superb to work with through creating a custom engagement ring and wedding band for my wife. I was very nervous about how to create something that will last us a lifetime and she was really great at focusing me through the design process and picking out details unique to my wife. It really was a great experience, and Katie is constantly complimented on her ring. Lisa was amazing to work with and very accommodating to everything I asked! It couldn't have gone better and she created a great piece that we both love!

  • 5/5 Sydney B. 3 years ago on Google
    My husband and I are dyed in the wool procrastinators, and therefore gave Lisa a pretty tight timeline for our custom wedding bands. Still, we had gorgeous pieces for our wedding day, and we couldn’t be more happy with her work! Lisa listened to us and offered suggestions along the way. Who knew my wraparound wedding bands needed to be a bit bigger than my engagement ring? If you’re still thinking of just ordering wedding bands online, please consider having a consultation with Lisa. There is nothing like getting insight and service from a true professional. Thank you so much!

  • 5/5 Samantha L. 2 years ago on Google
    Lisa was super helpful in agreeing to resize my engagement ring before our wedding. She did it while we waited and it was very affordable. While we waited, we saw her super gorgeous creations in the cases around her shop. She was friendly, helped us out in a bind, and we will definitely keep her in find for future jewelry needs.

  • 5/5 Becky & Oscar S. 1 year ago on Google
    Lisa is amazing. Purchased engagement and wedding rings from her and had the best experience. Her professionalism and work product is top notch. Even though we aren’t local to the area, she worked with us diligently and expeditiously.

  • 5/5 Chris R. 1 year ago on Google
    Lisa is great to work with. She did an amazing job designing an anniversary band to match my wedding set. She has also been able to perfectly resize my rings with me being 4 states away.

  • 5/5 Daniel M. 1 year ago on Google
    In 1995, the Rascals, Rogues, and Rapscallions, a men's club I belong to, hired Lisa Kotchey to design and produce a medal for an annual competition. The club loved the initial design and has gone back to her year after year to get new medals for new winners of the competition. In all of those 27 years of knowing and working with Lisa, I have found her a wonderful combination professional and fun.

  • 5/5 Shawn F. 1 year ago on Google
    Lisa is always great to deal with. Whenever we want something custom made we just have a chat with her, she draws it up and she creates what we want! You can't go wrong dealing with Lisa. Heidi Fay

  • 5/5 Gary C. 1 year ago on Google
    My wife had surgery on her wedding finger that had them cut her wedding band. Lisa not only fixed it, but we were able to adjust it to be better than ever. GREAT WORK!

  • 5/5 Joanna P. 1 year ago on Google
    I had a ring I didn’t wear and wanted to have it made into something I would wear. Lisa worked with me in designing this gorgeous pendant. She listened and incorporated my wishes into the design. She’s patient, knowledgeable and talented. Highly recommend!

  • 5/5 Alyssa R. 1 year ago on Google
    Had two rings resized and she did a wonderful job. She also checked that the stones were secure in the settings. I had a given her a design for a ring and she made it back in 2005 that to this day the ring looks great.


Call +1 412-781-7390 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Small business
    • ✓️ Identifies as women-owned

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