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Riverview Health

Hospital • Doctor • Medical lab • Nursing home • Hospital department

😠 My 4 year old daughter had been complaining of a stomachache, headache, and out of nowhere she had a nosebleed that was heavy and had difficulty stopping. Her mother has Heterozygous Prothombrin (a hereditary clotting disorder) so naturally we have to watch her closely for bleeding and bruising. We... People often mention hospital, Riverview, staff, care, blood, pain, nurse, time, hand, told,


Address

395 Westfield Rd, Noblesville, IN 46060, United States

Website

riverview.org

Contact

+1 317-773-0760

Rating on Google Maps

2.60 (212 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (19) Riverview (12) staff (12) care (10) blood (9) pain (7) nurse (7) time (7) hand (7) told (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dylan P. 1 year ago on Google
    My 4 year old daughter had been complaining of a stomachache, headache, and out of nowhere she had a nosebleed that was heavy and had difficulty stopping. Her mother has Heterozygous Prothombrin (a hereditary clotting disorder) so naturally we have to watch her closely for bleeding and bruising. We decided a quick trip to the ER to have her checked out would be the best course of action. Had no idea it would be as quick as it was, as the NP walked in..checked her nose and throat, told her to stop picking her nose (which she doesn't even do), and left. Nobody checked her vitals or anything, even after advising them of her medical history. Completely unprofessional, and a bill that will be fought tooth and nail. DO NOT GO TO THIS DUMPSTER FIRE OF A HOSPITAL. There may very well be decent doctors and such at this hospital, but based on this experience there's no way I could chance it again. There's absolutely zero excuse to not check her vitals, outside of just pure laziness and there is ZERO room for that in the medical field.
    3 people found this review helpful 👍

  • 1/5 Brenda S. 11 months ago on Google
    I went to the ER because I thought I'd pulled my shoulder out, I was having severe pain and my arm and neck were going numb. The ER wasn't busy at all it took 30 mins for a nurse to come in briefly feel my neck and shoulder and said I just pulled a muscle and sent me on my way. Well that didn't help I went to Saint Vincent and I had actually fractured my neck in 3 places! Not only did I not see an actual doctor at Riverview but when I got the bill it said I owed $986 to a doctor I didn't even see!
    2 people found this review helpful 👍

  • 1/5 Marie 1 year ago on Google
    I dealt with nasty Nat aka Natalie R. Richards PA. Came to this poorly run hospital around 10:30p on June 15. Someone escorted me back to the ER, asked for urine prior to escorting me to my room and proceeded to tell me the nurse would be in shortly. They didn’t have a single patient in the ER. 9+ staff (LPNs & PAs) hanging out in a circle chatting it up about previous experiences with unruly patients along with discussing their personal lives. I had severe back pain and a possible infection. 20min later, someone comes in and tells me my urine is clear. Doesn’t check vitals, doesn’t ask me any questions. “I” ask this specific person (because she didn’t even introduce herself) if it could be this, or that. She tells me she “doesn’t know”. Tells me I could have an STI. Uhm mam, I’m here in the ER, with my husband on the phone, no possible STI and I am in pain! Proceeded to discharge me while I’m asking for help and asking for information to file a formal complaint. I went to Saxony and within 30min, they tell me I have a bladder infection. They discharge me on 3 different medications. I dealt with Natalie R. Richards, PA. Unbelievable.
    1 person found this review helpful 👍

  • 1/5 David B. 7 months ago on Google
    Should call this river death hospital. I can not believe the care given to patients. I think they treat you just enough to have to return to their care. I have been there several times but learned a lesson. If you want to get fixed.. community north and iU hospitals are right there
    1 person found this review helpful 👍

  • 1/5 Robin C. 8 months ago on Google
    I came to Riverview because it is the closest to where I reside and needed prenatal establishment and care. I spent 4.5 hours for my initial visit at 8 weeks. I had a pelvic exam where I had a little blood from the swab. Understanding this is a normal occurrence , I still do not like the sight of blood and the OBGYN made a comment about whether if even be able to “push” having the baby. It made me very uncomfortable and uncared for. After the pelvic exam I was then to give blood after 4 hours where I had not eaten during the duration of the appointment. The technician drew blood in one arm, then switched to my other arm and then back in the original arm, which hurt immensely. She did not indicate to staff she had just pricked me 3 times and the RN came to draw blood a 4th time in the top of my hand where she used the needle to “fish around” for the vein and kept looking at my fiancé and not at my hand. I had to come back 2 days later for the rest of the blood draw and was made to feel like I’m someone that has difficulty giving blood which is not true, I’ve always had great veins and am calm during those times. I do not recommend receiving prenatal care here, instead look into the midwives at community north.
    1 person found this review helpful 👍

  • 1/5 krista t. 7 months ago on Google
    If you want to be medically gaslit go here. They sent me home when I had a pinched hernia. The surgeon that I saw the next day (I had to have emergency surgery at community hospital). Said if it wasn’t fixed the next day I could have died. Anyway, They said they fixed it, called security for no reason whatsoever. And didn’t believe I had any pain. I should have sued, but my mother was very sick at the time. It’s disgusting the way I was treated. Never again will I trust Riverview. No one should.
    1 person found this review helpful 👍

  • 2/5 H. Y. 11 months ago on Google
    Service started well but progressively worse for week long stay. Normal night had staff testing me/vitals a ir after midnight and back at it about 4 AM and about hourly to 7am, and big difference in frequency of staff visits weekday vs weekend through out the day. Multiple blood draws each day required new vein needle draw for vial whereas other hospital they reused same iv tap so ouch ouch ouch ouch ouch each time! Several specialist professional medical services were outsourced and ultimately required my transfer to another hospital for actual procedure. A $4.4k ambulance bill arrived as this in network hospital used an out of network transport service and I wasn’t informed at time of transfer verbally or paperwork. The two big issues is I was almost transferred to the wrong hospital location for which I refused to sign paperwork when I found out the incorrect destination; and several med techs and at least one RN told me they couldn’t send a message/contact my physician when I told them of an adverse reaction to an unannounced prescription change. They just told me to wait until the doctor made rounds, who I didn’t see for 2 days. Stopped counting how many persons I told of this adverse reaction but was ignored. Fortunately one RN listened to my issues and gave proper attention else it would have been a dismal stay. The Riverview website states the RN is to facilitate communication between patients and physicians but this was obviously not practiced by many of the hospital staff. There are a few pockets of skilled, caring staff including doctors but not enough of them at all ranks. The case worker who met with me just prior to my transfer to another hospital was in disbelief of what occurred that I conveyed and pretty much speechless upon departure. I was very unhappy and rightfully so. I am so disappointed to have to post this unflattering review but it is what it is. Probably for basic medical care you might be ok at Riverview but for serious urgent or advanced conditions the overall staffing might be better quality and broad coverage elsewhere, and not require transfer or specialists to be outsourced, as I actually received a bill from another hospital for a service received at Riverview and it wasn’t the hospital I was transferred to. I also was administered an iv line and 4 hours later the same person visited and asked why the iv wasn’t delivering then turned it on so I had to be on the iv line another 6 hours oops that person hadn’t started the pump when originally administered. Good thing it was only a saline drip. Person also didn’t tell me until I asked that the iv had a battery so could be unplugged from wall so I could go to the bathroom that I was hooked up to for almost 10 hours, twice as long as expected. Details details. A med tech gave me an insulting impromptu unsolicited medication recommendation hmmm were they serious or they had good results themselves and wanted to share? I dunno but wholly 100% inappropriate. There are a few good staff but those others well makes you go hmmmm. One midnight a staff in an indignant huff hastily and abruptly removed all liquids and food from the room stating my upcoming procedure required fasting so would have been nice to know that in advance I was just about to quench my thirst before a midnight blood draw bedtime so I went thirsty and hungry without warning for another 10 hours. A lot of communication disconnects. #1 hint no one cares more than yourself so stay alert, listen and track everything and think for yourself and act on issues be diligent and keep friends and family in the loop on your care activities because they may notice an aberration or hear something that just doesn’t make sense. Never just accept treatment or schedules without thinking if all makes sense. You are your own best monitor. If you don’t pay attention there could easily be undesirable results. 100% truth and facts facts facts in this post.
    1 person found this review helpful 👍

  • 2/5 WJ C. 1 year ago on Google
    I agree with most reviews here. We usually go to Riverview Westfield (on US 31), it's a smaller but newer hosp & all staff is fast & efficient in all our experience whenever we go there. First time to go to Riverview Noblesville for bloodwork & there was nobody in line and yet, it took for the phlebotomist a good 25 min wait for me before they called my name. The staff in this hosp is too slow, the check in ppl look inexperienced & they need to update the facility as it looks old & gloomy.
    1 person found this review helpful 👍

  • 5/5 Toni S. 1 year ago on Google
    Maternity Care : 10/10 what a amazing set of nurses I had the pleasure of dealing with. But the two that stood out the most for me, was Barb on night sheet and Karen F on day shift. Their bubbly personalities, words of encouragement, and the maternal love they showed, was beyond my expectations. I will forever remember you two amazing ladies and the care you shown my family. The world needs more nurses with your compassion.

  • 5/5 Sadie L. 1 year ago on Google
    My son had surgery here for pediatric ear tubes. The whole staff at Riverview was incredible! Our surgical nurse, Mallory, gave him TWO new bouncy balls to take home and helped get his Kitty prepped for surgery too. The anesthesiologist, Dr Compton, was so calm and thorough and explained that his own daughter had just had this procedure done. Dr Agostino did the surgery and explained everything. And our recovery nurses were so patient and caring. The hospital even had a beautiful quilt that he gets to take home! A very pleasant experience.

  • 5/5 Katherine P. 9 months ago on Google
    I love Dr Williams! She responds so quickly and has the expertise of what needs to be done. Dr Akmal is super helpful as well! I need to get some injections and help with nerve pain and the hand that is most effective. Dr Smith has been super helpful with helping me with my right knee! He absolutely knew what he was talking about and ordered the tests that I needed on the same day. My mom had surgery here and was out the same day. I'm really impressed by the care these providers give everyone. It's really hard to find a good team of doctors (at least for me) that really understand me and my concerns. Getting older hurts. You know what they say, "you have to get older but you never really have to grow up". We age like fine wine as they say. I would definitely recommend these providers and respect the knowledge that I need in order to get better. Kudos to you guys! You have a great team!

  • 3/5 Whitnay P. 8 months ago on Google
    I had been trying to get to the hospital for myself for over a week because of a ganglion cyst on my wrist bursting, and every bit of whatever was in it had been cycling through my body and I wasn't feeling well since it had burst. But I have no money and no help right now and I still had California insurance. Well my daughter got sick and lost her voice, so I was finally able to get a ride from a neighbor to the hospital, so I checked us both in. This was late at night and they were not at all busy. It was obvious what was wrong with my babygirl, so I didn't have to explain much for her. The nurses were great and helpful and checking in was easy and we didn't have to wait very long at all. However, the doctor was one of the rudest people I've ever spoken with and she didn't listen to what I was saying. She literally cut me off and walked right out of the room while I was in the middle of explaining my symptoms. She said "Well I don't think that has anything to do with that, you need to see our hand lady." And just walked away and sent a nurse in to hand me my papers and tell me about my daughter's prescription and the nurse told me to call in advance get in with the hand lady in a couple of days. I'm still feeling sick and this thing is still bothering me and keeps coming back. But I can't even get a ride to go back right now. The prescription helped my baby girl, so I'm grateful for that. But I still need medical attention, and not just for my hand. But she didn't even give me a chance to finish explaining my symptoms before basically trying to tell me that I'm stupid for thinking that the infection is coursing through my body... well it sure didn't leave my body... so where else would it have gone? 🤨

  • 5/5 donna r. 1 year ago on Google
    MRI staff is excellent! Professional, and caring. I have had three MRI's and every time I had one, I received the same professional care! I wish I knew the Lady's name. Thank you for making a stressful time less stressful.

  • 5/5 Beth R. 1 year ago on Google
    I had a hip replacement surgery done at Riverview hospital with Dr. Malin. Every nurse, PT, people checking me in, anesthesiologist, everyone…. were simply amazing!!!!!! I was taken care of so well and treated so kindly it made me cry. They are wonderful at Riverview!!!!!!!! They all deserve raises!!!!!! I am lucky to live right down the road from this top notch facility and all the amazing employees.

  • 5/5 Randy L. 9 months ago on Google
    Went in with extreme kidney stone pain. I figured it was a kidney stone, as did they, but they made sure to do everything they could before diagnosing it as that. I was only in the waiting room 5 min before being taken back. Seen immediately the nurse came in, within a few min the PA came in. No argument on pain meds, everything was explained in grace detail to me, and the discharge process was as easy as it could be. 5 stars is actually an insufficient rating, I’d give more if I could!

  • 5/5 Edie B. 11 months ago on Google
    I took my daughter to Riverview Westfield on the 4th of July. The receptionist/intake person, Brittany, was one of the most polite and upbeat person I have ever experienced at this hospital. Go Brittany and I hope hospital admin get this and let her know she is making a positive difference for others!

  • 1/5 Leslibeth V. 4 months ago on Google • 1 review
    The worst hospital!! I gave birth to my baby and I had preeclampsia... the doctor stopped seeing me 5 times during my entire pregnancy and she didn't notice until the last thing and they didn't put my daughter's last name correctly and now we have to pay money and change it in court
    1 person found this review helpful 👍


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