3/5 Kelley S. 1 year ago on Google
I
took
my
daughter
and
granddaughter
in
for
our
Thanksgiving
meal
since
we
aren’t
able
to
be
together
on
Thursday
and
the
food
was
delicious
but
the
server
we
had
needed
to
brush
up
on
her
customer
service
skills.
After
she
took
our
drink
order
of
2
waters
and
one
iced
coffee
she
asked
if
we
needed
sugar
and
cream,
my
granddaughter
said
yes
please.
She
brought
our
drinks
out
promptly
but
forgot
the
sugar
and
cream.
We
waited
10
minutes
for
her
to
come
out
and
get
our
food
order,
again,
understandable.
As
she
was
walking
into
another
part
of
the
restaurant
I
raised
my
hand
to
get
her
attention
and
asked
if
she
could
bring
napkins,
cream
and
sugar.
She
slowed
down,
stopped
right
behind
my
daughter
and
granddaughter,
my
granddaughter
was
watching
her
too,
the
server
turned
her
head
slowly
towards
us,
raise
her
eyebrows,
did
a
little
sideways
nod
with
her
head,
paused,
then
slowly
say
-
“Yeah”
and
turned
her
head
back
around.
I
didn’t
ask
her
for
anything
major
and
her
attitude
really
caused
my
granddaughter
to
think
about
how
we
were
just
treated.
🤍🤎🤎
I
know
the
server
may
have
been
busy
but
again,
we
weren’t
asking
for
anything
difficult,
we
were
good
guests
and
only
ordered
2
meals,
vegan
sloppy
joe
and
fries
and
pepperoni
pizza
and
fries
so
it’s
not
like
our
order
was
complicated.
I’ll
go
back
but
if
I
take
my
family
there
again
we’ll
ask
to
be
sat
in
someone
else’s
section
if
she’s
the
server
there.
*And
she
never
once
asked
how
our
food
was
after
she
served
it.
*Customer
service
101
-
asks
guests
how
the
food
is.