2/5 fadli p. 2 months ago on Google • 9 reviews New
I
admit
that
Taman
Bintang's
therapeutic
affairs
are
very
good.
Communicative
and
informative
therapist,
unfortunately
that's
the
only
positive
thing
I
feel
from
Taman
Bintang
The
front
desk
and
finance
department
are
not
good.
The
first
time
you
ask
for
information
on
the
price
and
duration
of
therapy
via
WA,
you
are
asked
to
book
an
assessment
first.
It
really
doesn't
make
sense
to
just
ask
the
price
and
have
to
book
an
assessment
first.
Even
though
things
like
this
can
be
resolved
through
information
via
WA.
I
think
the
question
about
the
price
of
therapy
is
a
natural
one.
After
I
protest,
is
it
okay
to
just
ask
the
price
and
have
to
assess
it
first?
It
was
only
after
the
protest
that
we
were
given
information
about
the
price,
but
it
took
a
long
time
for
them
to
reply.
Turn
to
agree
to
the
assessment
and
proceed
to
payment.
The
response
was
fast.
The
following
is
the
assessment.
The
assessment
was
quite
disappointing,
it
only
took
a
short
time
and
the
results
of
the
assessment
said
that
my
child's
motor
skills
were
equivalent
to
a
9
month
old
child,
my
child
is
25
months
old
and
can
already
run,
climb,
roll
forward,
etc.
My
wife
and
I
happen
to
be
doctors
by
profession,
it
really
doesn't
make
sense
how
it
is
possible
that
a
child
who
can
already
run
is
considered
to
have
motor
skills
equivalent
to
a
9
month
old
child,
where
the
milestone
at
the
age
of
9
months
is
crawling.
Really
disappointing.
However,
because
we
moved
from
Jakarta,
and
didn't
have
any
information
about
other
places
in
Semarang,
we
just
followed
suit
The
final
straw
is
about
payment.
2
days
before
the
payment
cut
off,
I
asked
the
front
office
for
a
receipt,
because
I
saw
parents
who
were
asking
the
front
desk
to
think
they
had
paid
but
the
front
desk
said
not
yet.
Seeing
this
incident,
I
asked
for
a
payment
receipt
for
my
child,
he
said,
the
financial
admin
would
WA
later.
I
waited
2
days,
there
wasn't
any,
I
reminded
the
admin
again
about
the
receipt
because
it
was
already
the
payment
cut-off
day.
New
to
wa
admin.
The
finance
admin
was
also
asked
whether
he
could
pay
via
QR,
but
he
didn't
reply.
The
funny
thing
is
that
after
making
the
payment,
the
admin
only
replied
and
said
thank
you
for
making
the
payment.
I
paid
for
this
on
February
29,
there
is
a
screen
shot
of
the
WA
+
confirmation
directly
to
the
front
desk.
Suddenly,
today
March
12
at
10
pm
I
was
sent
to
WA
to
pay.
Even
though
I
have
confirmed
directly
AND
confirmed
WA.
There
was
a
reply
saying
thank
you
for
paying,
but
you
were
still
charged
again
😂🤣
.
No
wonder
I
see
there
are
parents
who
feel
they
have
paid
but
the
front
desk
hasn't
yet.
The
front
office
and
finances
of
Taman
Bintang
are
really
bad.
The
front
office
doesn't
like
to
reply
to
WA,
even
though
all
they
do
is
sit,
laugh
and
chat.
It's
a
shame
that
a
good
therapist
is
not
matched
by
his
admin
admin