I drop my payment off after hours through the slot on the door, only to find out they can't find it so I make the payment with my debit card. Only to find out three weeks later the check they couldn't find was cashed!!! Plus they just cashed another check and have NO explanation on how any of this could happen. The manager Brian doesn't call back when he tells you he is going to and wants to make it right by a certificate for candy.....really???? Time to look for much better insurance than AAA, after being a member for over 10 years that is how you are treated.

The staff was fast and attentive. Stocked beautifully with maps, books, and fun stuff for the little ones. Really shows what a AAA office should look like and carry considering the small town atmosphere you usually get in a place like this. Thank you AAA for the great service.

Second time I called before going in to confirm they can help me with my registration, when I got there they couldn’t.

I called to remove a vehicle off of my policy and was asked if they could call me back in 20 min. I ended up calling back an hour later after no call back and was put on hold for a half hour. I didn't get any help until I called lompoc. Thank you lompoc for helping me

Anthony was awesome getting me insurance. Hooked it up with the best price compared to any other company, and did every ounce of legwork possible so I didn't have to. They wouldn't let me sign up online so initially I was annoyed but the fact this office called me literally at the soonest possible time after I got my rate quote shows how much they care about customer service, and in the end was MORE convenient than trying to do it by myself online. Also he found some extra benefits with my membership I wasn't even using so we added those on there too while we were on the phone. Nothing but good experiences with AAA and if you're a member they ARE the best option for car insurance in California hands down. Especially better than Geico.

I can not say enough good things about AAA. Super friendly helpful customer service ppl. Just being able to skip the DMV for registration etc is worth the annual price.

My trip to AAA, under the circumstances of these days was reasonably easy. I was number three in line walking with a walker and a sore foot. I was able to do it the folks were very friendly and the wait was not very long technically. I went in and I was amazed at how fast she got my paperwork done and I could leave and go home. God bless you AAA . Would it be possible to get a new bag? I have worn out two at this point. Helen

Love it they have never let me down money or no money. They are so awesome 👌 you get so much for free. It's so much I can't even remember it all but notary, 10% off motels, 10,000 identity theft. They help you with it all. Besides bringing you gas, free flat tire fixes. I could go on, thanks you guys!!

Not terribly pleasant as in many past visits. Very terse and abrupt. My request for ADA accommodation ignored. Nearly fell in the process of accessing the bldg. I'm not sure about other locations but I wouldn't recommend this one

Whe did Black Friday become a holiday?

Hard to have anything done by phone... people are great when you go there

The worst car insurance I've ever had, they don't tell you that if you cancel before a year they charge you a fee for doing it, I don't recommend this company they steal your money , don’t trust !

Very friendly and helpful good experience at AAA