WALK AWAY! I want to first start out stating we stopped here only because our other choice was closed. We saw an advertisement on the side of their building, and decided to check it out. After being seated, immediately a waiter came over asking for drinks, when were hadn't even had a chance to look at menus. We had to ask the waiter about the deal we had seen advertised, no expansion upon any other deals or mention of the daily specials. We got our starter fairly quickly as well as first round of drinks. The main meal took MUCH longer to come out than it should have considering the simplicity of noodles, marinara and mushrooms. Then when it came, it didn't come with the bread or parmesan that the menu stated. Even ignoring that, the meal was overall blah, nothing special or memorable in any way. The cocktails are off, not worth even ordering. I highly recommend skipping this place, even if it seems to be a good deal, DON'T DO IT! JUST DON'T!

Poor. Waited half an hour just to get drinks, and only as we waved a waiter over. 4 young staff hanging around without a clue. We asked to order food and they had to get one of the older staff to do it. We asked one of the young girls to get food and she disappeared and never came back. Burger with bacon and blue cheese was tasty enough to be fair. A bit haphazard but food was OK. A bit of training wouldn't go a miss.

We ate here as part of our room deal when staying at the hotel. We had two courses included with the room but was was pleased to see there was an option to upgrade for specialty menu items. The restaurant is really modern, clean and we were welcomed very promptly on arrival. It was nice to see all the staff formally dressed and all looked really smart. Gave the place a nice traditional feel which we felt was in keeping with the hotel. Waiters were very polite and gave plenty of time but not too much to review the menus before taking our order. Menu isn’t huge but a nice range of choices available. We had chicken pakora and potato skins as our starters, both of which were absolutely delicious. For our mains I upgraded for a sirloin steak with chips and husband had a chicken and mushroom pie. My steak was beautiful and cooked perfectly. The pie was huge and again tasted great. Crispy pasty top and deep filled with no scrimping on the portion sizes. We can’t fault the meal here, we really enjoyed it and will definitely be going back.

Just ducked into this establishment during a heavy rain storm and without checking the previous reviews for this place. That was our mistake. I don't often post poor reviews...but considering what we experienced in our short stay, I will this time. Basically, the other reviews are correct. Our waitress was friendly and efficient. The "gentleman" in the suit (owner or manager - I hope not) who took our order, however, started off by complaining that the waitress should never have seated us because lunch was over. There was no sign that said so...and we looked before coming inside. He was short and curt, we felt rushed as we ordered, and when we finished ordering, he made a point of saying, "No dessert"...not as a question, but as a statement. The food was actually pretty good (hence the two-star review, not one), but we felt rushed to finish. If the OWNER or the HOTEL MANAGEMENT to which this restaurant is attached to is reading this, the best thing you can do is put the WAITRESSES in charge of the whole establishment. Once this happens, I think you'll find the reviews will start to improve.

Arrived to ask to eat, although we hadn't booked .Reception was frosty and unfriendly. Rushing to take order not long after sitting down . Cutlery was dirty. Fish and chips was a measly portion, and not fresh. Staff obviously were more interested in hotel guests than regular customers. Very expensive for what we got. Won't be back .

This was disappointing. After a long day of traveling we just wanted some good Scottish food. We were absolutely DISAPPOINTED. We were first greeted by a rude waiter who seemed confused that we wanted to eat. There were 4 women! We wanted to leave but gave it a chance anyway. Next waiter was extremely rude as well and seemed annoyed by our presence. We were still hesitant but ordered anyway. Literally a fee seconds after we order one lady needed to change the meal because what she had order was incorrect. They REFUSED! THE MEAL: The food came out and we were greeted with frozen peas, flavorless fish, and steak pie (without the pie). The creme brule was filled with berries & runny (not a normal filling.) This meal could have been $10/pounds and it would have been too much. There was one nice gentlemen but too little too late. Please do not waste you money or time here. You will be disappointed!

I loved the dessert and the decorations of the restaurant. I gave it 4 as the waiter wasn’t nice when I entered the password of my card wrong😏

We had the Glenmorangie Chicken and the Salmon Fillet. Both taste pretty good. We came with Taste Card so it was 2 for 1 but if I were to pay £20-22 a dish I think that's too much. The managers seem very slow and checked my Taste Card several times. The waitress was very attentive and friendly.

The waiting staff were incredibly pushy and rude throughout the entire experience, especially the main staff member wearing a suit jacket. The food was passable at best and wasn't a good portion size. The whole experience overall was rough and I wouldn't recommend it to someone that had killed my sainted mother, pass this restaurant off as a small and overall awful experience that you can avoid entirely.

We came here for a free 2 course meal and cocktail when staying at the royal highland hotel. I had the chicken pakora for main and my partner had the tempura prawns both nice but the soy sauce dip with the prawns was very salty. For main I had the steak pie and my partner had the chicken pie both nice and good portions. Free meal and drinks as well so can’t complain 👍🏻

Everywhere else was busy but this place was quiet. It's usually a warning but we had a wee hungry child. The service was excellent, high chair and a table for 6 provided. The delicious food was served promptly by a pleasant and helpful waiter. For a proper restaurant, not fast food, prices were reasonable. I can't understand why the reviews are not good. Give it a try. It's lovely with an extremely good range of menu options. The Thai green curry and haggis, tatties and neeps were excellent

The Chicken Balmoral was not good, no taste and weird texture of something frozen then not heated properly. Cannot recommend. The staff was nice though.

Was staying in hotel, staff were odd, trying to take away food before even finished! Hellishly overpriced and under par food, ordered a vegetable pie and came with some abomination of pastry that looked like a medium sized loaf of bread as the pie top that splintered as soon as cut the vegetables were not cooked and in what appeared to be done sort of congealed tomato soup as the sauce. Wine was ok but it was overpriced too, more like a £7 bottle from a low end supermarket not what they were charging! At the end of the day it’s an ok hotel to stay in but are we reaching for the stars if they lowered their prices considerably and stopped doing food they clearly cannot do and stuck to ‘basics’ might be more of a good fit!

Food here is good, not too fancy but not just basic either. The place is quite pleasant, but the service and price are a real let-down. We'd read reviews of the staff not understanding English well, and that was borne out. We asked for cocktails, one single and one sharer: we had to poke them to get them after we'd finished our starters, and they only brought two singles. Attempts to rectify this met with the language barrier: the wait staff couldn't quite understand the problem, though they were very willing to try and help. The speed of service was very good, but it felt disorganised. The bill was also pretty hefty, about 30% over what seemed reasonable. If you have money to burn and just want good food by the station then this is the place to go, but I won't be going back.

Came here for dinner as guests in the hotel. We’ve never had a more uncomfortable dining experience. First, the manager was extremely rude and when we asked for a table for two he asked “do you have a booking?” And when I said no, he snapped, “you have to book to eat here,” but proceeded to seat us anyway. I felt like we did something wrong from the start. Then the waiters came to take our orders two seconds after we sat down and before we even had a chance to look at the menus. My companion ordered a whiskey and I ordered a water, to which the waiters laughed and said “of course you want water, with ice right?,” implying that because I was American and looked young, I of course would want just water with ice. I requested no ice to which both of the waiters and the manager behind the bar laughed at me and whispered about me while getting our drinks. It was very rude and uncomfortable. Our food came out within minutes (likely because it had been sitting in the back in a warming pan all afternoon rather than cooked fresh). The food was fine but definitely not worth the price. The waiters and manager continued to creepily leer at us throughout the meal. Overall, I have never seen a wait staff so confused about how to wait tables and interact with people. They spoke very little English and I wasn’t sure they had ever waited a table before in their lives. It was an uncomfortable experience overall and I will not be returning. We also discovered that the same wait staff worked the breakfast service in the hotel, so we decided to eat out instead.

Excellent service, food, and atmosphere. We had a voucher from our hotel reservation for two courses, and were able to get most everything on the menu! Well worth your time checking out.

The manager Ismael was terrible at his job. I was given a complimentary dinner when I booked 3 rooms st The Royal Highland Hotel. However after leaving, he accused me of not settling the bill. After realising he made a mistake, he reluctantly made an apology while also telling me, I should have told him about this complimentary dinner in the first place. After realising once again it was his staff that was at fault, he went on to say he was a great manager and this has never happened to him before. Ismael is terrible at his job and we were also racially profiled. I would suggest skipping this restaurant altogether because of this utterly disrespectful Ismael, who claims to be the best manager on TripAdvisor but in reality is terrible at his job.

Great meal, very friendly maitre d. We where seated immediately and offered drinks that came in minutes, we are staying in the hotel on a dinner included for the Friday night so just a couple of items where extra but the rest is included. A very friendly guy from Hull took our order and the food arrived promptly and was piping hot and delicious. It is a little pricey if paying for a meal, starters around £10, mains around £20 for pie and chips and dessert £9. Over all nice hotel restaurant

Everyone that works here is confused. Tried to take my menu away when I hadn’t ordered yet. Couldn’t make a hot toddy, gave me packets of sugar on the side instead of honey. Didn’t under the request of salad instead of fries or onion rings… and the food itself was very poor quality.

We were put off from eating here by the sour faced and pompous concierge. We might have just laughed him off had the prices been more reasonable but with our first round of two drinks coming in at £17 and a meal of fish and chips costing £20, we decided to cut our losses and look elsewhere for and evening meal. Nevertheless, an hour or so later as we were marshalling our luggage in the Caledonian Sleeper Club lounge, one of us noticed that we had lost a Fitbit. She retraced her steps and discovered that it had been found and stored in lost property at the Ash, which by then was completely full of diners. All of them appeared to be enjoying excellent cuisine.

Cheap pub food, but at restaurant prices. I was also served a beer that smelt and tasted off / weird - that said they did change that without any issue. All in all I wouldn't go back, many better places.

We went in for lunch between Christmas and New year. I had the salmon salad my wife had a cheese and pickle toasted sandwich. The salmon salad was disappointing, to be fair there was a decent portion of salmon but the salad was a bag of florette with a couple of cherry tomatoes, a blob of olive tapanade sat atop the salmon, no other dressing. My wife's cheese and pickle toasted sandwich arrived as a cheese and onion toasted sandwich so went back to be changed. I ordered orange squash with soda but got fresh orange and lemonade. I tried to order an orange squash and soda again but it never arrived. Overall I thought it was a bit expensive for the quality, soft drinks were really over priced and the service was quite poor.

They didn't want to give us a table, told us should have made a reservation beforehand. nearly no-one there, and looked like they were waiting a long time for their food to be served. After seeing the reviews I'm glad I didn't spend my evening there.

The service was fantastic with a nice drink selection and mellow atmosphere. The Mushroom Carbonara was quite good as well. The Ribye steak was cooked just right at medium rare as requested however, the steak itself had very little flavor and the onion rings were mushy and bland. Great restaurant but I would not recommend the steak.

The food was good. The menu was affordable. The wait time was lengthy and our water never came back. We had to go to the bar to pay and they were upset with us for seeking out someone to get some service. Wasted over an hour and a half trying to leave and pay.

I have been several times and not once had a negative experience. The staff are lovely and don't rush you through your dinner, they check in just the right amount of times and even checked that we hadn't just put food in our mouths before asking if we were OK.