(Translated by Google) Unfortunately my father needed this PA. When he arrived at the place with severe chest pain, until he was called, to do electro and return to the doctor, it took hours and he was having a heart attack! This delay is absurd for those who are having a heart attack. My father needed the PA numerous times, he even made friends with doctors and nurses there. There are great doctors and bad doctors. The last time, my father arrived in agony and they wanted to discharge him since he was already in kidney failure, until another doctor took over the case and decided to have a more human look at my father. I will not name names here. The nursing team is sensational, always very attentive. The social worker, supervisor, all very attentive. Another bad thing is communication. The PA just doesn't call to let you know how the patient is. The family is lost! Unfortunately my father passed away. There can be no delay in attending cases of suspected heart attack, for example. (Original) Infelizmente meu pai precisou desse PA. Ao chegar ao local com fortes dores no peito, até ele ser chamado, fazer eletro e voltar no médico foram horas e ele estava infartando! Essa demora é absurda pra quem está infartando. Meu pai precisou do PA inúmeras vezes, fez até amizades com médicos e enfermeiros de lá. Tem ótimos médicos e médicos péssimos. Da última vez, meu pai chegou agonizando e queriam dar alta pra ele sendo que ele já estava em falência renal, até que outro médico assumiu o caso e resolveu ter um olhar mais humano pro meu pai. Não vou citar nomes aqui. A equipe de enfermagem é sensacional, sempre muito atenciosos. A assistente social, supervisora, todas muito atenciosas. Outro ponto que é péssimo é a comunicação. O PA simplesmente não liga para informar como o paciente está. A família fica perdida! Infelizmente meu pai faleceu. Não pode haver demora pra atender casos de suspeita de infarto, por exemplo.

Slow service, bathrooms with blood from other patients, I arrived at 7:03 pm on 02/20/24 and a blood count and urine test were requested, after carrying out the same, I was informed that I should wait 3 to 4 hours for it to be ready, due to demand. Okay, come on, this is one of the minor problems. I asked to go out to a café so I could eat, and I ate a meal at 1pm and didn't eat anything else. I was informed that if I left I would be abandoned and I would have to go through the whole procedure again. As a UPH deprives patients of coming and going, I needed to eat, and I would have to wait 4 hours, I spoke to an attendant in the laboratory department and he informed that my test had arrived at the laboratory at 9:50 pm, and the result deadline is 3 at 4 am, incoherent and meaningless not being able to go out to eat. I will make a formal complaint to the health ombudsman. I hope this procedure changes.

Cheguei com dificuldade de respirar ficha técnica feira de imediato o atendimento demorou um pouco umas duas horas 🕑 por que estava lotado de gente todo mundo 🌎 aguardando ordeiramente enfermeira top 🔝 médica top exames agradeço s toda equipe enfermeiro anderson Soares e a fantástica enfermeira Silvia Regina gente da gente carinhosos e profissional do mais alto nível estão de parabéns! Prefeito manga cria uma monção de aplausos e honra ao mérito a toda equipe da madrugada aqui salvam vidas eu agradeço e recomendo

In addition to the delay, the triage nurse placed the blood pressure cuff on my elbow, the doctor treated me with the utmost disregard and the nursing staff who were taking medication don't know what it's like to feel pain. It's good that the employees there are all gods and will never get sick. It was the first and last time I will go to that place. I left there without finishing the service because I didn't deserve to be treated like anything. In fact, no one deserves it.

Terrible service, completely unprepared doctors (they must be friends of politicians or someone from within), a lot of waiting, people feeling sick outside...

(Translated by Google) MOMS BE CAREFUL AND TAKE YOUR CHILDREN IN THIS UNIT, I SPENT 3X THIS WEEK MY SON IN THIS UNIT WITH COUGH, SECRETION, FEVER AND A DOCTOR CALLED ERIKA DUTRA DIDN'T WANT TO RX MY SON, MY SON IS GETTING WORSE I TAKEN HIM TO THE GENERANL CARNEIRO UNIT MY SON HAS ALL FULL LUNG IF HE HAD TOOK AN ANTIBIOTIC AND DONE RX HE WOULD NEVER HAVE STAYED IN THE STATE THAT HE HAD A FEVER ALMOST 40 DEGREES HE took 3 types of medicine he didn't need because he didn't do anything for a full lung (Original) MAMÃES CUIDADO AI LEVAR SEUS FILHOS NESTA UNIDADE,PASSEI 3X ESSA SEMANA MEU FILHO NESTA UNIDADE COM TOSSE,SECREÇÃO, FEBRE E UMA DOUTORA CHAMADA ERIKA DUTRA NAO QUIS FAZER RX NO MEU FILHO,MEU FILHO SO PIORANDO LEVEI ELE NA UNIDADE DA GEnerANL CARNEIRO MEU FILHO ESTAVA COM PULMAO TUDO CHEIO SE ELE TIVESSE ToMADO UM ANTIBIÓTICO E FEITO RX JAMAIS TERIA FICADO NO ESTADO QUE FICOU COM FEBRE QUASE 40 GRAU ELE tomou 3 tipo de remedios de que nao precisava piis nao fazia nada pra um pulmao cheio

Ok

Whenever I go, I receive very good service. There is a wait, depending on the moment it can be long. There are several chairs at reception. Last time I went in with suspected covid, but the Dr said it was just pharyngitis. It was really covid lol But it happens. Doctors are not gods.

An absurd delay… For the evaluation, I understand, but delays in service??? UPA full and they leave an attendant… my God, what negligence!!!!!

From 10:40 to 13:30 waiting for service. When I saw that several people who arrived HOURS later went ahead, I questioned reception and was informed that my form was GONE. They lost, for the second time. If I didn't speak up, I would spend the day waiting for assistance. They reprinted it after a lot of searching and I'm still waiting for my turn, while those who arrived later are served. Tremendous irresponsibility, disorganization to the extreme.

I don't know how a place can take so long to treat patients, the waiting time is huge, it seems like they don't care, I saw people fainting, crying, people with disabilities standing around waiting, ladies impatient with the delay, and this negligence people are unacceptable, hard to understand!

Lack of organization and respect for the patient. They lost my husband's file and he spent hours waiting to be called, if he hadn't called me, he would never have seen a doctor because the file was lost. A torture.

(Translated by Google) Very bad bad administration negligent doctors, my wife had the beginning of an aneurysm and the incompetent doctor didn't even see the basics I have his name and signed by him will give cloth for "mango".. (Original) Muito ruim mau administração médicos negligentes ,minha esposa foi com começo de aneurisma e o incompetente do médico nem viu o básico tenho o nome dele e assinado por ele vai dar pano pra "manga "..

(Translated by Google) My father was there yesterday, and the doctor barely looked at his face. Total disrespect, it seems they don't know what autoimmune diseases are and how painful a crisis of them is. (Original) Meu pai foi ontem aí, e o médico mal olhou na cara dele. Desrespeito total, parece que eles não sabe o que são doenças autoimunes e com é doloroso um crise delas.

O médico Sinésio Trujilo g. Neto é muito atencioso, meu irmão já passou com ele uma vez e eu agora, o atendimento dele é impecável. Sem palavras se esse Dr ver meu comentário! Desejo muito sucesso na sua vida!

(Translated by Google) I would like to thank Dr. RICARDO B. Buono for the excellent care given to me in such a humane and attentive manner. Doctors like we need. Congratulations and may God preserve you like this. (Original) Quero agradecer ao excelente atendimento do Dr. RICARDO B. Buono que me atendeu de forma tão humana e atenciosa. De médicos assim que precisamos. Parabéns e que Deus o preserve assim.

(Translated by Google) Excellent Service. They saved my Father. They did Electro on him, didn't point anything. However, they suspected the beginning of a heart attack. In the Second Electro pointed. Congratulations to all the doctors and service, and a special congratulations to Social Worker Roseli. (Original) Excelente Atendimento. Salvaram meu Pai. Fizeram Eletro nele, nao apontou nada. Entretanto, desconfiaram de principio de Infarto. No Segundo Eletro apontou. Todos os medicos e atendimento de Parabéns, e um Parabéns especial para a Assistente Social Roseli.

(Translated by Google) The triage care is fast but if you depend on urgent ultrasound, you don't have to wait for the patient to die and then wait for a doctor to attend the triage and that's the end (Original) O atendimento na triagem e está rápido mas se depender de utrasom urgente não tem tem que esperar o paciente morrer para depois esperar um médico atendimento na triagem e e o fim

(Translated by Google) I want to thank everyone for the service, yesterday I was there, from the cleaners! Education, precision, affection from everyone, I also want to thank Dr.melanie for the excellent service! Doctor who attends with all affection and attention! God bless you always 🙏❤ (Original) Quero aqui agradecer pelo atendimento de todos, ontem que estive ai, a partir dos faxineiros! Educação, precisão, carinho de todos, quero agradecer tbm, a Dra.melanie pelo excelente atendimento! Médica que atende com todo carinho e atenção! Deus abençoe sempre vcs 🙏❤

It really depends on the day and time, there are shifts where the employees are super attentive and quick, others seem like they are there out of obligation, they treat you really badly and don't solve the problem.

Like every hospital, we need patience due to the demand, but great service, the doctor paid attention to me and listened to my situation calmly, I took medication with a team that took good care of me. I thank

I want to thank you for the great service I received there. All professionals committed to providing good service, with great care, nurses, receptionist, doormen, all super attentive, I would especially like to thank Dr. MAYRA, who gave me all her attention, was worried, because I had a bad fall and my head was bleeding, she He immediately medicated me with pain medication, blood tests, X-rays, and sent me to ADIB JATENE hospital (Wonderful too), for a CT scan. God bless Dr. MAYRA, for your patience, even after many hours of work, your love for the profession spoke louder. This can only be from GOD. And also the nursing team, congratulations, you are outstanding.

Fui levar minha sogra nesta Unidade. Atendimento de qualidade. Passamos pela recepção , em consulta médica ....de enfermagem e exame de raio X, todos os profissionais estão de parabéns, recebemos um atendimento humanizado. Parabéns para todos os profissionais.

Pior experiência possível! Atendimento da recepção, não tenho queixas! Mas, em compensação na triagem, começou o inadmissível. A Técnica de enfermagem, sem vontade alguma! Mesmo morrendo de dor, dei boa noite, perguntei como ela estava, a mesma nem se deu o trabalho em olhar para mim, nem sequer respondeu, sequer referiu-se a mim com qualquer mínima educação e respeito! Passado, aguardando novamente o atendimento médico, havia uma só médica, UMA SÓ, para atender todas aquelas necessidades que ali se encontravam, pois, segundo informações, após a meia noite é assim mesmo, uma médica, para atender toda demanda de pacientes que estiverem ali, necessitando atendimento! Isso é um descaso para com a população que necessita. Ninguém está ali a passeio. Pessoas estão ali, porque PRECISAM estar ali! RESPEITEM O SER HUMANO! RESPEITEM AS PESSOAS! Deem o mínimo de dignidade para com as mesmas. Ainda mais num momento vulnerável que se encontram. Num momento de doença e dor física. O que vocês fazem, o que vocês ofertam a elas, é DESUMANO! É VERGONHOSO! Prefeitura de Sorocaba se preocupando com N motivos, que sequer merecem esse holofote e preocupação toda, e esquecendo do BÁSICO. Deixando a população mais necessitada ao RELENTO, AS MÍNGUAS! Vergonha ver um SISTEMA DE SAÚDE no quesito EMERGÊNCIA, algo imprescindível, estar completamente DECADENTE!

Horrível, é a terceira vez que estou vindo é nenhum médico descobre o que eu tenho, isso porque não pedem exame de sangue, nem de urina nem de nada.... pela terceira vez ouvi do médico Acho que o que você tem é pedra no rim... ( ACHO!) FIQUEI 2HORAS E 20 MIN PRA OUVIR ISSO DE UM MÉDICO.... ACHO!!!! ONDE VAI PARAR A SAÚDE NESSE PAÍS

Excelente atendimento da recepção. Há cadeiras para locomoção. Setor de raio X prestativo. Dr Fernando muito preocupado com o bem estar do paciente, seguindo os pré-requisitos do SUS. Porém o atendimento se torna demorado, visto que não seguem os padrões de risco. Como azul, verde, amarelo e vermelho. A equipe de enfermagem não segue a regra o que torna o atendimento demorado e deixa os pacientes com dor. Idosos e crianças devem ter prioridade. Seguindo também a escala de risco. Acredito que o gestões está desempenhando seu papel e com esforço o atendimento se tornará eficaz.

(Translated by Google) My 7-year-old son was feeling sick, I took him to the upa do Eden and General Carneiro said he had nothing. In this UPA that they hospitalized him and gave him due attention, And the best audience in Sorocaba.... (Original) Meu filho de 7 anos estava passando mal levei ele na upa do éden e da general Carneiro falaram que ele não tinha nada. Nesta UPA que internaram ele e deram a atenção devida, E o melhor público de Sorocaba....

(Translated by Google) Congratulations to the UPH East Zone, fast, organized service, attendants, assistants, nurses, doctors, all very attentive, friendly, all very humanized, as every human being should be entitled to, better than many agreements. (Original) A UPH zona leste está de parabéns, atendimento rápido, organizado,os atendentes ,auxiliares ,enfermeiros ,médicos, todos muito atenciosos, simpáticos, tudo muito humanizado,como deve ser de direito a todo ser humano, melhor que muitos convênios.

(Translated by Google) The day I went did little if I was evil with suspicion of Covid, 39 fever shortness of air, they passed as if nothing had happening (Original) No dia que eu fui fizeram pouco caso estava passando mal com suspeita de covid ,39 de febre falta de ar,eles passavam como se nada tivesse acontecendo

Service at the reception is quite good and congratulations to the employee Wesley who shows empathy for the patient and is polite and attentive. However, the doctor barely looked at my house, if he even examined me, he just put a light in my throat and said that it was inflamed, even though it was the only thing in me that wasn't hurting. I got there with difficulty breathing, having had a fever for 3 days, pain in my face, eyes and an x-ray. Besides, I spent more than 3 hours waiting for the doctor to tell me it was throat? Since it wasn't hurting and he even asked me to look in the mirror! Spare me! So many people love their profession and when some are in the profession they are only in it for the money. A little care with the patient. I missed half my work day to not be diagnosed. They should improve the public network a lot

03/01/2024 at 00:30. I arrived at the location with altered blood pressure, a lot of headache and nausea. I received a green seal and was only called for medical assistance 4am. Girl at reception said it was crowded inside, hence the delay. When I entered, the atmosphere was super calm! I arrived in pain and left resolved!

Ok

UPH is always busy on weekdays, which leads to delays in service. However, I have always received very good care, from reception to medication. The times I went to UPH I was seen by Dr. Marcus Vinicius Franco, an excellent professional, always very friendly and a sight for sore eyes 😅. I would like to thank all the professionals at UPH in the east zone, as the work of these professionals is not easy and they always give your best 🙏🏻🥰

It has good service, a simple structure, but preserved and adequate, attentive employees, but there is always that observation... Dr Juan, arrogant, arrogant young doctor, with no empathy to deal with people, simple, humble and elderly...

excellent