Do you want an advice? If you don't need it, don't go to this place! If I had known, I would have paid privately like I did other times. One lack of respect after another, the doctor was absent on the day of my ultrasound, I had to go another day when I got there, she treated me very badly and didn't even stay 3 minutes for the ultrasound, I couldn't see my daughter straight away, I cried with hatred, no one Humans deserve to go through this, and be careful that you pregnant women do not seek care from Dr. Luciana Aparecida, not even privately, so as not to suffer from this, mothers need attention and affection, not ignorance and rudeness!

(Translated by Google) I've been trying to call to schedule an appointment for a week. More than 45 attempts and nothing. The network is always busy and when you call no one answers. Total neglect. (Original) Estou há uma semana tentando ligar pra agendar consulta. Mais de 45 tentativas e nada. A rede vive dando ocupada e quando chama ninguém atende. Descaso total.

(Translated by Google) Little shame!! Don't answer the phone!! I need to book a return!! Mayor manga if you don't fix this forget the people's vote!!!!! (Original) Pouca vergonha !! Não atende telefone!! Preciso marcar retorno!! Prefeito manga se não arrumar isso esqueça voto do povo!!!!!

So I'm diabetic and every day I take insulin 6 times a day 3 regular 45m and 45m of Nph And on 01/5/2022 I had Covid 19 and was treated at Pa Laranjeiras And during that time I was infected with tuberculosis 02/11/2022 I was referred for treatment at the polyclinic for tuberculosis treatment on 02/18/2022 Dr Rosana Well, the two attendants who work in the tuberculosis sector are very sweet and treat everyone with care... But Dr. Rosana doesn't listen to her patients, she alone knows everything, she gave me an undated certificate addressed to the INSS This in turn held me back for 5 months But when I arrived halfway through the treatment, I told Dr. Rosana that I wasn't feeling any better, she increased the medication and on 07/07/2022 I went by her and informed her that it was still bad and asked for another certificate so I could take better care of myself. She told me she couldn't give it to me because INSS had already done everything for me. I had no reaction because I'm 40 years old and have been working since I was 14, registering and paying INSS and after 30 years it was the first time I needed INSS So I went back to work and I couldn't be absent or be late at the company I worked for because I had already been with the company for 9 years and needed to pay the bills and my rent, so I started wandering around, stopping looking for doctors and medicine. But on 09/03/2023, unable to walk or work, I was dismissed with tuberculosis and almost died I returned to treatment at the polyclinic and was seen by Dr. Carlos, who is attentive and very affectionate, God bless him, he supported me for 6 months But unfortunately he disappeared They sent me to Dr. Tania, where I have been undergoing treatment for 3 months, she also doesn't listen to her patients Because in my case I am a severe diabetic and because of this I have already lost all the teeth in my mouth and I can no longer fill them properly and this could be the problem with the medicine not doing the expected effect. Due to covid and the two tuberculosis I asked Dr. Tania, a report for me to try to lean on or have my case analyzed by the INSS But Dr. Tania said she couldn't give me the disability report and I would have to see a lung doctor and she is what???? In other words, I have bills to pay and I really need medical treatment..... The company I worked for for 9 years fired me. God help me and bless you

Quality first

(Translated by Google) I don't have to complain I'm grateful to everyone who works for us to attend medical attendants nursing staff who make appointments to all my gratitude God bless you a lot (Original) Não tenho que reclamar sou grata a todos que trabalham pra nós atender atendentes médicos enfermagem pessoal que marca consulta a todos minha gratidão Deus os abençoe muito

Grade 10

The clinic opens at 07:00 and the pharmacy at 07:30????? There's no logic, I came running just to get some medicine for my elderly mother, I got here at 7:15 am and there was a queue of almost 10 people. Now I'm going to be late for work

(Translated by Google) What a precarious place... The attendants in that absurd ill will, seem like they are doing the population a favor. Me, with my weakened father in a wheelchair, a delicate place for those with mobility problems. The specialist took forever to call my father, an elderly man. The building is very poorly maintained, a mess waiting for service. Lack of respect from beginning to end. (Original) Que lugar precário... Os atendentes naquela má vontade absurda, parecem que estão fazendo um favor pra população. Eu, com meu pai debilitado e em cadeira de rodas, local delicado para quem tem problemas de mobilidade. O especialista demorou uma eternidade para chamar meu pai, um idoso. O prédio muito mal cuidado, uma bagunça a espera pelo atendimento. Falta de respeito do começo ao fim.

(Translated by Google) Despite being quite crowded, my service was fast and the doctor was very attentive. (Original) Apesar de bastante cheia, meu atendimento foi rápido e a médica muito atenciosa.

Atendimento excelente! É um local de atendimento público de saúde diferenciado! Uma clínica municipal de especialidades! Odontologia, pediatria, etc

Péssimo atendimento dos médicos. Eles nunca estão interessados em você, fazem de conta que te ouviu e receitam um remédio qualquer

Antigo Hospital São Severino, em homenagem à Severino Pereira da Silva que foi um pioneiro da indústria têxtil em Sorocaba, gerando centenas de empregos para Sorocabanos e retirando-se nordestino como meus pais. O shopping Ciane é uma homenagem também ao grupo Ciane "companhia Nacional de Estamparia. Um Hospital moderno e atendimento a nível particular.

I write this comment on behalf of my mother who is elderly, Our experience was very unpleasant, polite attendants, but the doctor was very rude and rude, Dr Ricardo Takahashi, urologist, totally unprepared, I hope he sees this comment and helps him improve your behavior.

Great, but there were no fans

Great

Fast service! Phone to call is answered in the morning.

Funcionarios não te tratam como serem humanos,precisam melhorar pois se não querem trabalhar fiquem em casa,maltratam os pacientes fazem pouco caso, principalmente quando o paciente é idoso tratam mau.

SEMPRE FUI MUITO BEM ATENDIDA...POR MÉDICOS E RECEPÇÃO.... ORTOPEDIA.E ....DR ALEXANDRE RUSSO...TODOS ÓTIMOS.GRACAS A DEUS 🙏🙏🙏. OBRIGADA

Tirando o tempo de espera e mal atendimento de alguns funcionários pra marcar consulta. Há ótimos médicos.

Os profissionais devia ter um um pouco mais de consideração com pacientes, demora muito o atendimento, me senti muito,acho que eles não sabem que nós pagamos o seu salário

(Translated by Google) Too bad the phone doesn't answer. So why is it available on the internet and doesn't answer. (Original) Pessimo o telefone não atende. Entao porque esta disponivel na internet e nao atende.horrivel

(Translated by Google) The crowded corridors and inside the office the doctors on the cell phone without answering the patients... Unfortunately, the little case with those who need it most continues... (Original) Os corredores cheios e dentro do consultório os médicos no celular sem atender os pacientes ... Infelizmente o pouco caso com quem mais precisa continua...

(Translated by Google) I was well received, it took a while, but the Doctor was very attentive. (Original) Fui bem recepcionado, demorou um pouco, mas a Médica foi muito atenciosa.

(Translated by Google) Always good to take care of health, today at 16 pm it's very quiet (Original) Sempre bom cuidar da saúde, hoje nesse horário 16 hs está bem tranquilo

Remediavel

First time I went. To never go again. Excuse my words but it's a rubbish place. Some doctors don't love their profession. A disregard for people! And especially in the Ultrasound area, my wife never goes there again, she was treated very poorly. And for me it didn't deserve any stars!!!! Unfortunately, there are people who depend on this polyclinic. But I recommend you not to go to this place. To be a Doctor you have to love your profession! Because you take an oath! But in that place there is not a shred of Love and the oath then went to waste. Sad, regrettable.

It's hypocrisy to talk about yellow September and leave the patient without medical support to renew a prescription for controlled medicines, a specialist doctor asked for a return for 2 months and they scheduled it for 4 months, and I still had to go through the little case of the service center that doesn't solve anything and treats patients as if it were not necessary to take controlled medication.

Rude employee, I've been trying to treat my thyroid for five years and I just keep going back and forth Make an appointment for 2 years Take a 3 month exam Present exam another 3 months Do I finally get to the doctor? The exam is old, I'll ask for new ones. And so I've been at this for five years and they don't even give me medication to take. Complicated.