Lotus image

Lotus

Restaurant Chinese restaurant Chinese takeaway Fish and chips restaurant

👍👍 1st time ordering from here and food was really good and on time too. People often mention chips, soggy,


Address

461 Borough Rd, Birkenhead CH42 0HB, United Kingdom

Contact

+44 151 653 5097

Rating on Google Maps

2.80 (34 reviews)

Open on Google Maps

Working Hours

  • Thursday: 5 to 10 PM
  • Friday: 5 to 10 PM
  • Saturday: 5 to 10 PM
  • Sunday: 5 to 10 PM
  • Monday: 5 to 10 PM
  • Tuesday: 5 to 10 PM
  • Wednesday: Closed

Featured Reviews


Frequently mentioned in reviews: chips (7) soggy (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Patrick L. 8 months ago on Google
    1st time ordering from here and food was really good and on time too.
    6 people found this review helpful 👍

  • 5/5 Diana B. 8 months ago on Google
    Lovely food . Salt & Pepper Chips is delicious 🤤 service is quality highly recommend.
    4 people found this review helpful 👍

  • 5/5 Oliver G. 8 months ago on Google
    Service was great, the young lad who served me came across very polite and charming. I was a bit taken back by not only the quality of the food but the beauty of the staff (The young lad). Would definitely recommend to young single women in the area.
    4 people found this review helpful 👍

  • 5/5 James H. 8 months ago on Google
    The food was mouth watering, the taste, the sensation, it took me to another world, I felt like I was in a new universe of colours and feelings. I was blown away by the service, specifically Calvan who delivered the best customer service ever received, it made me feel loved like I never have been before.
    3 people found this review helpful 👍

  • 5/5 Alan P. 1 year ago on Google
    Fantastic and fast Takeaway food! Defo coming back from this Amazing Shop.
    2 people found this review helpful 👍

  • 1/5 Zack E. 1 year ago on Google
    Went there a while ago deciding to leave a review. Had to wait outside for almost an hour for 3 portions of fish and chips. The chips were edible, but not amazing. The fish on the other hand was inedible, still frozen and completely disgusting 0/10.
    2 people found this review helpful 👍

  • 5/5 Renay A. 1 year ago on Google
    Just had the best chow mein I've ever tasted in my life from here! Was absolutely gorgeous! Loved it! Defo be getting this again!!! Thank you
    2 people found this review helpful 👍

  • 5/5 Cindy L. 3 years ago on Google
    Best salt n pepper beef I have had in a while so crispy n so nice.
    1 person found this review helpful 👍

  • 5/5 Ben L. 3 years ago on Google
    Absolutely impressed with the food quality. Ordered here quite a few times and it is always very tasty.
    1 person found this review helpful 👍

  • 1/5 Jake B. 2 years ago on Google
    Worst chip shop in all of Birkenhead, customer service is dreadful and chips are always soggy, wouldn’t advise anyone to contact them nevermind set foot in there
    1 person found this review helpful 👍

  • 5/5 Barun 3 years ago on Google
    Wow its one of the best chippy I've ever been too, the owner was very kind and the food tasted very very good! Been there 4 times in the last 10 days, going to blame them if I become fat 😝
    1 person found this review helpful 👍

  • 1/5 Melissa C. 4 years ago on Google
    If you want raw chicken, a hair in your sauce and mushy chips this is the place to go! Food was inedible and had to go in the bin. On letting the restaurant know they said you wont be getting a refund and 'nice try' AVOID !!!
    1 person found this review helpful 👍

  • 5/5 Calvan K. 3 years ago on Google
    Food here was phenomenal. Piping hot food and it absolutely tasty. Would recommend coming to this one, definitely!
    1 person found this review helpful 👍

  • 5/5 Ray S. 1 year ago on Google
    Your food is so delicious and delightful 😋🙂
    1 person found this review helpful 👍

  • 1/5 Jleona Kitchen 2. 8 months ago on Google
    I bought salt and pepper wings in here and they gave me 4 pieces of chicken and a half cuz it's so tiny and it's £7.20 ITS NOT WORTH IT!! Unbelievably disgusted by this cuz I came back from work and came home with this NEVER COMING BACK HERE AGAIN🤮

  • 1/5 Lauren H. 1 year ago on Google
    absolutely horrid, the chips were so soggy, cold and horrid, defo wouldn't recommend.

  • 1/5 Ian C. 5 months ago on Google
    Spent 20 pound this evening on a takeaway from here, never been so disgusted in my life, 7.50 for 9 quarter sized barbecue ribs in a tasteless barbecue sauce and a chicken fried rice that was grey with burnt black bits totally tasteless, the lot went in the bin, I don't know how they think it's OK to send this out to people, should be closed down!

  • 1/5 Chris B. 1 year ago on Google
    Food was soggy. Fish was raw. Called the shop who said they would not do a refund on the fish and to contact just eat. This chippy is possibly the worst I have been too.

  • 1/5 Ella rose T. 1 year ago on Google
    Chips soggy and also not fresh and tasted liked they have been heated up and the egg fried rice had no heat it was stone cold and no egg in it never going back again

  • 1/5 Marcus Brown (Anti B. 1 year ago on Google
    Ordered quarter of crispy duck. This is what arrived. Mostly flakes and what chunks of meat are in the tray are fat. Salad is dry and stale with brown tinge, and not even a third of a pot of hoi sin. Woman I spoke to said they were too busy to sort it out and hung up on me. Tried calling back for 2 hours and they would not answer. Checking my account on their website, they deleted my profile, which goes to show how they deal with complaints. They were well aware of the quality of food sent out and were not prepared to rectify it. Do not eat from this takeaway.

  • 1/5 Nicole S. 3 years ago on Google
    Cold tastess and nasty won't be ordering from here ever again

  • 1/5 Kate M. 3 years ago on Google
    Food was absolutely awful crispy beef for much about 10 pieces of it chips like soggy mess curry was like water an the soup well let's not go there so disappointed

  • 5/5 Dave R. 2 years ago on Google
    First time ordering. Hot and tasty food. 💯 Recommend it.

  • 1/5 Abdul R. 3 years ago on Google
    Left over food was sent out.. because of hairs found in it, you clearly see it looks like been sent just out of pets plate... Lesson Learned never to order..

  • 1/5 Dylan A. 1 year ago on Google
    Cancelled order with out letting us know cancelled it over an hour later hung phone up when asked why they put there food hub on when having problems they had the ph9ne number to let us know

  • 5/5 Lucy G. 3 years ago on Google
    The salt pepper chips was gorgeous. I would definitely come back!

  • 1/5 terri J. 3 years ago on Google
    Chips were absolutely discusting. Give another chance n the were vike next day too. They were warm ups n grey n soggy


Call +44 151 653 5097 Open on Google Maps

Amenities


  • Accessibility
    • ✗ Wheelchair accessible seating
  • Dining options
    • ✓️ Dinner
  • Service options
    • ✗ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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