3/5 S M. 4 months ago on Google
I'm
aware
that
this
hospital
operates
with
a
strong
service-oriented
approach.
Their
fees
for
doctors,
tests,
scans,
medications,
and
canteen
food
are
all
incredibly
affordable,
catering
to
people
from
all
walks
of
life,
with
a
particular
focus
on
serving
the
less
fortunate.
I
deeply
admire
this
commitment.
However,
there's
something
I've
always
found
perplexing
–
the
unequal
treatment
of
patients.
Let
me
share
my
personal
experiences.
While
I
can
afford
to
visit
other
expensive
hospitals,
I
choose
to
visit
this
place
recently
because
I
believe
that
when
their
primary
goal
is
to
genuinely
serve
for
people
rather
than
profiting,
the
treatment
in
turn
would
be
impeccable.
Plus
their
doctors
are
highly
competent,
which
is
a
bonus.
However,
during
my
visits,
I've
encountered
staff
members
with
discourteous
attitudes,
treating
patients
as
if
they
were
receiving
services
for
free.
This
behavior
was
particularly
noticeable
among
the
women
working
at
the
canteen
counters,
payment
counters
of
the
labs
and
a
few
in
Block
B.
I
find
it
hard
to
comprehend
this
inconsistent
behavior
from
the
staff.
Of
course
most
individuals
showed
me
great
respect,
but
I
wonder
if
everyone
receives
the
same
treatment.
I
noticed
that
the
same
person
who
treated
me
with
great
respect
interacted
with
others
in
a
more
casual
and
indifferent
manner.
Unfortunately,
in
our
country,
people
often
judge
others
based
on
their
social
status
and
appearance.
Once
again,
I
want
to
emphasize
my
appreciation
for
the
hospital's
noble
mission.
It's
truly
exceptional,
and
I
encourage
everyone
to
seek
genuine
treatment
here.
However,
I
believe
that
the
staff
members
should
receive
training
to
ensure
respectful
and
kind
treatment
of
all
patients.
After
all,
people
come
to
such
hospitals
because
they
trust
in
the
institution's
mission.
It's
important
to
reciprocate
that
trust
with
respect
and
compassion,
rather
than
an
authoritarian
or
bossy
approach.
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