1/5 Better W. 9 months ago on Google
I
thought
it
was
a
hotel
with
a
lot
of
very
arrogant
staff,
and
the
whole
team
was
unprofessional.
The
reception
staff
didn't
seem
to
care
about
customer
satisfaction
at
all.
At
check-in,
there
were
no
information
about
the
hotel.
When
I
went
to
the
gym
reception
after
the
spa,
I
felt
humiliated
by
the
nasty
receptionist
who
somehow
decided
I
wasn't
a
hotel
guest.
She
said
that
it
costs
XXX€
a
day
to
use
the
gym
and
that
I
need
to
make
a
reservation.
When
I
told
her
that
I
was
staying
at
the
hotel,
she
looked
suspicious
and
asked
me
for
my
name
and
room
number,
but
I
didn't
use
the
gym
at
the
time
so
I
think
she
had
no
right
to
ask
about
that.
The
food
was
also
a
low
standard
as
others
have
commented.
I
ordered
room
service
for
dinner.
About
Caesar
salad
it
was
old,
badly
colored
and
had
a
large
stem
inside
(see
photo).
And
about
child
meal,
I
ordered
green
beans
as
a
garnish
but
it
was
pasta
by
mistake.
The
room
I
stayed
in
had
a
large
terrace,
but
the
plants
on
the
terrace
were
half
dead.
I
had
breakfast
in
the
restaurant
and
it
wasn't
tasty.
In
addition,
the
staff
showed
us
to
the
wrong
table,
and
another
staff
came
later
and
said,
"This
table
is
taken
by
someone
else.
Move
to
this
table!"
She
ordered
us
in
a
very
rude
manner.
At
this
point
my
patience
had
reached
its
limit
and
I
decided
to
leave
this
hotel.
The
customer
relations
staff
who
dealt
with
my
complaint
was
businesslike,
she
fulfilled
my
request
to
cancel
the
other
nights,
but
I
didn't
feel
any
passion
from
her.
I
love
Paris
and
come
often,
but
this
is
the
first
time
I've
been
to
such
a
terrible
hotel.
Only
the
pool
was
ok
but
I'll
never
come
there.
Very
disappointed.
1
star.
(There
was
one
kind
staff
there.
Many
thanks
only
to
her)
2 people found this review helpful 👍