1/5 Michael A. 4 months ago on Google • 9 reviews
I
went
to
the
spa
with
my
girlfriend,
and
unfortunately,
our
experience
was
negatively
impacted
by
unprofessional
behavior
from
the
staff
at
the
sauna
area.
Upon
entering
the
sauna
area,
we
were
rudely
informed
that
we
had
to
undress
but
could
keep
the
towel.
Despite
the
"do
what
I
say
or
get
out"
attitude,
we
complied.
Upon
exiting
the
steam
bath,
another
staff
member
insisted
we
should
have
gone
without
the
towel.
We
explained
we
were
informed
otherwise,
but
he
rudely
insisted
he
was
right,
criticizing
my
girlfriend's
experiences
at
other
spas
in
Italy.
When
I
asked
him
to
moderate
his
tone
as
we
were
leaving,
he
responded
with
an
aggressive
gesture.
This
occurred
today
around
17:30.
Later,
we
discovered
a
family
area
with
a
sauna
and
steam
bath
where
going
fully
naked
was
not
mandatory.
Surprisingly,
other
reviews
also
mentioned
this
requirement,
contradicting
Aquagrande's
argument
about
health
concerns.
If
clothing
is
deemed
detrimental,
it
should
apply
uniformly
to
all
sauna
areas.
In
conclusion,
we
paid
over
90
euros
only
to
feel
disrespected
and
more
stressed
than
when
we
arrived.
Thanks
for
your
attention
to
our
review
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