2/5 Khalid S. 1 year ago on Google • 165 reviews
I
recently
attempted
to
organize
a
birthday
party
for
my
son
at
the
Burnswick
Bowling
Cafe,
and
I
must
say
that
it
turned
out
to
be
an
incredibly
frustrating
experience.
The
primary
issue
that
plagued
this
endeavor
was
the
staff's
inability
to
communicate
effectively
in
basic
English,
making
it
nearly
impossible
to
obtain
crucial
information
about
booking
dates,
prices,
and
packages.
Right
from
the
moment
I
called
to
inquire
about
their
services,
it
became
evident
that
effective
communication
was
going
to
be
a
significant
hurdle.
The
staff
member
on
the
phone
seemed
to
struggle
to
understand
my
queries
and
could
not
provide
clear
answers.
Simple
questions
regarding
available
dates
and
pricing
were
met
with
vague
responses
and
confusion,
leading
to
increased
frustration
on
my
part.
I
strongly
urge
the
management
of
Burnswick
Bowling
Cafe
to
atleast
have
one
person
who
can
effectively
communicate
particularly
when
it
comes
to
basic
English
proficiency.
It
is
essential
for
a
business
to
be
able
to
provide
accurate
and
concise
information
to
their
customers,
regardless
of
their
linguistic
background.