Zeniva Hotel image

Zeniva Hotel

Hotel

Laid-back property offering simple rooms & polished suites, plus complimentary breakfast & parking. People often mention hotel, room, rooms, clean, staff, good, location, stay, night, breakfast,


Address

Kültür, Kızılay Cd. No:1, 35220 Konak/İzmir, Türkiye

Website

www.zenivahotel.com

Contact

+90 232 422 40 46

Price rating

$87/night

Rating on Google Maps

4.50 (476 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (28) room (23) rooms (23) clean (15) staff (14) good (13) location (13) stay (11) night (9) breakfast (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Atabak M. 1 year ago on Google
    I don’t recall ever writing a negative review so this is a first. We had booked a 3 night stay here. They gave us a room that gad an ash tray and smelled like second hand smoke so horribly. I immediately called upon entering the room and they told us there are no other rooms available. It was late at night and we had to stay. This triggered my wife’s asthma. AC was blowing cigarette smoke all night. We left at 6 AM next day. They refused to issue us any refund for this trouble. Save yourself the hassle and book with a reputable facility in this area
    4 people found this review helpful 👍

  • 5/5 TheWaleedos 2 years ago on Google
    If i could put more than 5 stars I wouldn’t hesitate, because This hotel deserves it. When i talk about the hotel I mean the staff and the management with their warm welcoming starting by the Valet till you will enter to the room. This hotel is very clean and respected the corona virus procedure. The staff are very helpful, friendly. You feel very safe at Zeniva Hotel. I would like to mention Mr. Bora for his kindness, and his professionalism approaching style. In the end, i wish all the luck for this hotel staff and management and keep up the good work.
    2 people found this review helpful 👍

  • 5/5 Gregor van der M. 1 year ago on Google
    Zeniva hotel Located in the centre of Izmir at Kültür, Kızılay Cd. No:1, 35220 Konak/İzmir, Türkiye. The hotel was recommended by an employee who staid here before. The entry is modern and they have vale parking what is great because parking is a drama in the old city centers. Reception person was fast and effective with the checking in. And we were guided to our room fast. The room was exactly as on the photo. Perfect decorated and excellent for a small family as ours. The bathroom is modern and has this giant shower head that is really relaxing. We had booked the “suit”. The night is good and quiet although we are in the inner city. In the morning the hotel service a breakfast what is excellent and there is enough to fill up the stomach for the rest of the day. We don’t know if they serve more because around the hotel there are plenty of restaurants to go to and have a dinner. We would recommend this hotel to anyone business or short family trip. The people who want a swimming pool in the hotel need to book somewhere else. We didn’t mind for this trip. Small side note 🗒️ it’s a pity that Turkish people do not obey the rules for smoking 🚬 the room had a small sigaret smell what is logic because nicotine and sigaret smell is very difficult to get out of the rooms. Sorry for the hotel management on this point it’s not their fault. Enjoy and have a blast in Izmir centre plenty things to see and do within walking distance from the hotel.
    2 people found this review helpful 👍

  • 5/5 Monika F. 1 year ago on Google
    ⭐ At the entrance we've been welcomed by a kind and smiling concierge ⭐ We arrived early, however reception staff was very professional and offered us to keep the luggage, asking if we'd like to drink something. ⭐ We decided to have breakfast - the buffet selection is a bit limited, but everything is fresh and tasty. ⭐After having breakfast the receptionist informed us, that one of our rooms is ready, therefore we can proceed with the check in. ⭐We have been upgraded to a deluxe room, which we appreciated 👍 It was a kind gesture from the front desk ⭐ Concierge took our bags to the room and explained the room rules and AC functions. Nice guy. Smiled all the time and was helpful ⭐Rooms are spacious and comfortable. There is a minibar at extra charge and free coffee facilities. ⭐ There are some amenities, like shampoo and conditioner in the bathroom. Shower curtain, as well shower handle. ⭐ Check out is at 12:00 Late check out till 17:00 costs 800 TL
    2 people found this review helpful 👍

  • 5/5 Sabi W. 1 year ago on Google
    Clean rooms - 5 Service - 5 thanks guys, you are very client oriented! Breakfast- 4, was good! Probably they could add more fruits ;) Location - 5 The plumbing was clean and worked well. Water pressure and temperature were constant. This is good.
    1 person found this review helpful 👍

  • 5/5 J R. 11 months ago on Google
    Great service and staff in a nice area surrounded by restaurants including a Kabob restaurant that is open 24 hours.
    1 person found this review helpful 👍

  • 4/5 Aine Mc L. 1 year ago on Google
    Very central location. Very convenient to all amenities. Staff in hotel were very helpful
    1 person found this review helpful 👍

  • 5/5 Iubs M. 1 year ago on Google
    Friendly staff,reception staff were also very friendly,rooms were cleaned breakfast was ok location was very good what else anybody want and specially they gave us parking I would highly recommend 5 star
    1 person found this review helpful 👍

  • 5/5 bu c. 1 year ago on Google
    The Best Hotel in heart of Izmir i can say with excellent staff and great hospitality , special thanks to Mr Bora , Mr Batuhan and Mr Yusuf who made our stay in Izmir worth and enjoyable. Our stay at Zeniva was 10/10 with the rooms being of great comfort and luxury and dony miss out the Cycles they provide to travel within the city which is quite fun. Z.T - Kuwait
    1 person found this review helpful 👍

  • 5/5 Shoaib K. 1 year ago on Google
    Great location and the customer service was fabulous. 5 Stars!! Staff went above and beyond to make sure we enjoyed our stay. Highly recommended and will stay again in future. Good Job everyone at Zeniva Hotel 👍
    1 person found this review helpful 👍

  • 5/5 Fares O. 1 year ago on Google
    Would definitely give it 5 stars the location is amazing the price is very good and the room were very good. When I read some of the comments I thought I would see a disaster but then I found that it is very good really. About the staff they were very helpful very nice and friendly. The only problem here is the parking but they always help you.
    1 person found this review helpful 👍

  • 2/5 Golnaz E. 1 year ago on Google
    This is not a 4-star hotel by any means. The room we had was ok, definitely needs repairs in the bathroom. The outlet near the sink was out of the hole with the wires exposed. The shower door was not completely in its track. The base of the shower was cracked and the caulking needed to be reapplied. The worst part was the housekeeping. They threw away my personal toiletries!! I have never had this experience in any other hotel around the world. This is a very basic housekeeping rule that the cleaners should not touch the personal stuffs, let alone throwing them out. They were my personal shampoo, conditioner, lotion and soap, I put on the shelf in the shower. I complained to the front desk. The front desk guy just said sorry without showing any care, and that was all! The breakfast was very basic, with just a few options. The only good thing was the location of the hotel. There are many better options in the area. I will not stay with Zeniva hotel again, and I do not recommend it to anyone.
    1 person found this review helpful 👍

  • 5/5 maryam t. 3 years ago on Google
    Nice hotel,clean rooms.. center of town..very accessible!
    1 person found this review helpful 👍

  • 5/5 Nastaran B. 2 years ago on Google
    Nice staff ,clean rooms and perfect access
    1 person found this review helpful 👍

  • 5/5 Anatolii B. 2 years ago on Google
    Clear room, friendly staff. All needless in room. Perfect location. Very recommended
    1 person found this review helpful 👍

  • 5/5 Anthi C. 6 months ago on Google
    It is wonderful! And some mistakes we encounter in our stay we were able to ignore because the price, location, and stuff are amazing.

  • 5/5 Masha R. 3 months ago on Google New
    I stayed one night, it was nice, clean and quiet; the location is great. Thank you!

  • 3/5 Bahador E. 7 months ago on Google
    We stayed for 2 nights and we had 4 rooms. There is a systemic problem with running this hotel. Every single night there was a random problem with each room. Firstly there were no blankets at all inside none of the rooms, and no dental kit in 2 of the rooms. After complaining they brought 1 only blanket for each room! The next day, the blanket was gone and 2 rooms have not got any new towels while room service was done. Again we complain and they brought some of the missing services for some of the rooms! Long story short, every time that room service comes, they remove some facilities from the room until the next complaint. The refrigerators of 2 rooms were broken as well and they fixed it on the next day, with the cost of losing the blanket 😅. So having issues with 4 rooms can not be a coincidence!

  • 4/5 Ghaith H. 7 months ago on Google
    We have rented three rooms; unfortunately, they can’t provide a triple room. The hotel was clean despite that we had a couple of ants in our room. The rooms were big and the mattresses were very comfortable. Breakfast was ok. Batuhan was the highlight; he was very nice and helpful and made sure we get lactose and gluten free products There is a parking place in front of the hotel but it is subject to availability

  • 5/5 Omema Qureshi - Y. 8 months ago on Google
    The rooms were exactly like in the pictures provided by hotel management. The only con was that the bathroom sink has no counter space or a proper place to hang towels for both showering and hands. The towel holder next to the sink was broken. The bidet was quite hard to turn and the angle was wrong, so the water would shoot out of the toilet. But other than that we had a pleasant stay. The rooms are nice and clean and the bathroom was exceptionally clean. Will definitely be staying again.

  • 2/5 Nilufar A. 6 months ago on Google
    Beautiful location, good service but expect the worst sleep ever. You will hear everything around you. Mattress is like sleeping on stone. Would not recommend if you care about hood sleep during vacation

  • 4/5 Tina M. 2 years ago on Google
    I stayed here for more than 2 weeks so I was able to observe. It is a clean and modern hotel in a very safe and central location. The staff during the day are very friendly. Especially Bora! He speaks excellent English. Very helpful and very prompt to respond to requests. The staff even gave me a welcome-plate of fruit. Some of the valets are also very nice. Unfortunately, the night shift receptionist did not even greet me when I arrived, and he looked like he was loaded with problems of the world. If he had ignored me only once or twice, I would have said “maybe it was an exception” but again, I stayed at the hotel for 2 weeks and saw him night after night on duty. I have been to many hotels around the world, and I found it very strange when a hotel receptionist did not even recognize me as I entered the establishment. Maybe he should be reminded that he works in a hotel… guests should feel welcome. Other than that, this hotel is an excellent value.

  • 5/5 Sukru D. 1 year ago on Google
    Best location to stay in İzmir, rooms are meticulously clean. Staff was very friendly.

  • 3/5 stardate4 1 year ago on Google
    Stayed couple nights, rooms look smaller then the pics online,walls are thin you could hear snoring, tv, body gas sounds! From other rooms and many other private sounds!! They need to correct this the breakfast in the morning not bad, but as soon as we're finished and getting up a cleaner lady busboy comes starts cleaning the table a big no no in my book, a rude action wait until customer leaves the room anyhow 1st stay and.last one

  • 2/5 Red 7. 2 years ago on Google
    Pictures are deceiving, nice location though very basic living

  • 4/5 Alexey V. 2 years ago on Google
    Good place for staying. Typically 4-star hotel. Everything is good, did not see any serious issues. If price is good for you — can recommend

  • 2/5 Abdul 2 years ago on Google
    - Came to the room, the toilet wasn't clean. Asked them to clean it, came back a few hours later, they told me it was already clean. Went up to the room, again it wasn't clean and I had to clean it by myself. - Dead wifi - The pillows are too thick The rest was good

  • 4/5 Sasha O. 2 years ago on Google
    Perfect location, hospitality, very polite staff. But some details are showing their weaknesses: breakfast is very modest, we changed two rooms during the period of staying in Izmir, some things didn't work proper in both (ac, safe, not new and tidy duvets etc.). They are trying hard to be 4 stars, but...


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