인터넷 제휴사이트에서 예약하면 매우 불편하다. 다시 예약해버리고 기존의 제휴사이트 예약은 취소요청도 하지 않아 환불 받기가 매우 번거롭게 만들어 버린다. 결국 고객책임으로 떠넘겨 하소연 할때도 없다. 허츠 자체 홈페이지를 통하여 예약해야 편리하다. 신용카드 없이 현금결제도 가능하고, 오피스 직원은 업무처리가 매우 늦다. 결론적으로 비추천. 미국 허츠와 다른 서비스. 내 돈내고 매우 불친절과 무성의한 태도를 경험할수 있다.

This is clearly a scam. First, I was told they cannot accept my credit card. When I gave the other credit card, the agent said it is declined. I called my bank to figure out the reason, but the associated told me there were no transaction attempts for today. Then suddenly the rental agent gave me a favor. He brought me to the other counter of a local rental company who willingly agreed to give me a ‘brand new’ car. When I asked for a contract he told me I have to pay first, and then everything else. This was when I realized they play this staged performance not for the first time today.

Worst experience ever. Called the office directly to ask for availability, got the information that they did not have any cars (?). When I said I could book it online, I got told to just do so, so I booked it online. When we got to the office to get the car, the very unhelpful service agent asked for a credit card, saying they needed to cover a certain amount. As foreigners we did not have a local credit card, but an international debit card, which have never been a problem using. The agent said they could not cover from debit, we then asked them to collect the amount and refund later when we delivered the car, which he insisted was not possible. Two counters beside we went to Garenta, who was very helpful and solved our problem without any hesitation The rude service agent at Hertz even said he had cancelled our booking later when we got back, and we had a long wait for our refund, as they again needed local bank information to refund the amount, although the payment was made from a foreign bank. Not recommended at all!

(Translated by Google) This is the first and at the same time the last mall that I have rented from Hertz!! Old car not clean, windshield wipers broken, the biggest cheek is that I was charged about £8 processing fees 6 times with my credit card!! What a confused society Never 👎 I'll rent something from you. (Original) Das ist das erste und zugleich das letzte mall, das ich Hertz was gemietet hab!! Altes Auto nicht sauber,Scheibenwischer kaputt,die größte Frechheit ist die das man mir 6 mal Kreditkarte ca. 8£ Bearbeitungsgebühren berechnet hat!! Was für ne Konfuse Gesellschaft Never 👎 werde ich was mieten bei euch.

(Translated by Google) Attention !! They insist on credit cards in the name of the person making the reservation. I booked a car paid for a month in advance, to tell me before taking my flight that without a CREDIT card (and not a debit card) in my name there is no car. You are treated like dogs. They do nothing to find a solution. Inhuman. To flee. On the other hand, you can call on Boycar which is right next to the exit, no need to walk 30 min, where you can pay on the spot or by card as you wish, they saved me from a last galley minute as not possible, accompanied me to the car (2 children and luggage). Super friendly, welcoming and warm. Here is my Experience at Hertz Izmir! (Original) Attention !! Ils insistent sur les cartes de credits au nom de la personne qui fait la reservation. J'ai reserver une voiture payee un mois à l'avance, pour me dire avant de prendre mon vol que sans Carte de CREDIT ( et non debit) à mon nom y'a pas de voiture. Vous etes traitee comme des chiens . Ils ne font rien pour trouver une solution. Inhumain. A fuir. En revanche Vous pouvez faire appel a Boycar qui est juste a cote de la sortie, pas besoin de marcher 30 min , chez qui vous pouvez payer sur place ou par carte comme vous le souhaiter, ils m'ont sauver d'une galere de derniere minute comme pas possible, m'ont accompagner jusqu'a la voiture ( 2 enfants et bagages ). Super sympa acceuillant et chaleureux. Voili voilou mon Experience chez Hertz Izmir!

(Translated by Google) The comments made me dark, I'm looking for another car rental .. comments are very, very important (Original) Yorumlar içimi karart tı başka bir rent e car a bakıyorum.. yorumlar çok ama çok önemli

(Translated by Google) As a result of my cancellation, which was canceled as a result of being late, neither my refund request was accepted nor the employees of the office offered any help. At least we couldn't even create a new reservation. I have used many companies but Hertz is definitely the biggest disappointment ... (Original) Geç kalmış olmam sonucunda iptal olan rezarvasyonum sonucunda ne para iadesi talebim kabul edildi ne de ofiste çalışanlar herhangi bir yardım teklifinde bulundu. En azından yeni rezarvasyon oluşturabiliriz bile önermediler. Birçok firma kullandım ama Hertz kesinlikle en büyük hayal kırıklığı...

(Translated by Google) Why are you all like this? What's that? Is there really no car rental company that is reputable? (Original) Warum seid ihr alle so? Was söll das? Gibt es wirklich keinen Autovermieter die Seriös ist?

Hertz management in general is bad, terms and policies are tricky, and specially personal in this office are very bad. The policy to give cars according to nationality, making me sick, They don't give Some nationalities any cars no matter what kind of visa they have , even when having reservation and made prepayment.

(Translated by Google) I read the reviews before renting a car. All comments are negative. I'm going to another company right now. (Original) Araba kiralamadan önce yorumları okudum. Bütün yorumlar olumsuz. Hemen başka bir şirkete gidiyorum.

(Translated by Google) Between 17 and 20 July, I wanted to rent an Nissan Micra economy type car, even though I paid in cash, they found excuse my scourge score and canceled my reservation (whereas my scourge scour is not risky and I wanted to rent an economical type car), not an exaggerated company. they are waiting for you, for your information ... [I tried renting a economy type Nissan Micra car between 17-20 July, I payed in advance from my credit card, but they didn't accept my reservation using the excuse of my findeks score (note * my findeks score is not risky and i was trying to rent a economic car), not a rental company you should go with, there findeks expectations are outrageous, be aware ...] (Original) 17-20 temmuz arası ekonomi tipi Nissan Micra araç kiralamak istedim, ödemesini nakit olarak yapmama rağmen findeks skorumu bahane edip, rezervasyonumu iptal ettiler (halbuki findeks skorum riskli değil ve ekonomik tip araç kiralama yapmak istedim), tercih edilecek bir firma değil çok abartılı findeks skoru bekliyorlar sizlerden, bilginize... [I tried renting a economy type Nissan Micra car between 17-20 July, I payed in advance from my credit card, but they didn't accept my reservation using the excuse of my findeks score (note* my findeks score is not risky and i was trying to rent a economic car), not a rental company you should go with, there findeks expectations are outrageous, be aware...]

Everything was perfect: I recommend. Tesekkur ederiz.

Was given a badly conditioned car with sticks. Was declined when I asked for upgrade as a Hertz President’s Circle member, which has never happened before. Gave an unjustifiable excuse for declining my request. The car had multiple dents and damages on both exterior and interior of the car, and most importantly the check “repair” sign on dashboard was turned on when the car was started. Told them about it and they said nothing to worry about the sign. I will never rent from this location in future. Will escalate this complaint to Hertz.

(Translated by Google) I've been using the Izmir Airport branch 2 or 3 times a year for 6 years, believe me, I haven't had any problems. It's an excellent company, if there is damage to the vehicle with unlimited km, they tell me in advance., they never charged extra, the employees are friendly and helpful....... I give 5 stars. (Original) İzmir Havalimanı şubesini 6 yıldır yılda 2, 3 sefer kullanırım inanın zerre sorun yaşamadım mikemmel bir firma sınırsız km araçta hasar varsa önceden söylüyorlar.,ekstra ücret hiç çıkarmadılar çalışanlar güleryüzlü yardımcı oluyorlar....... 5 yıldız veriyorum

Araç kiralama bedelini internet siteleri üzerinden banka kartı ile çekebiliyorlar ama her ne hikmetse provizyonu kredi kartından çekmeleri gerekiyormuş. Hem tatilimi zehir ettiler hem de para iadesi için 1 haftadır bekliyorum. Kesinlikle tavsiye etmiyorum. 1 haftadır paramı işletiyorlar.

Dünya çaplı bir firma diye 5 ay öncesinden araç kiraladım ödemesini yaptım kredi kartım yok diye araç teslimatı yapmadılar.mağdur ettiler yazıklar olsun