5/5 dantco 1 year ago on Google
Okay,
I
have
visited
many
Ace
Hardware
stores
over
the
years,
but
this
one
is
special.
All
of
the
staff
are
personable,
professional,
knowledgeable
and
patient.
As
an
example,
I
had
purchased
a
particular
type
of
lag
bolt
a
few
years
ago
and
needed
more.
I
searched
all
the
big
box
stores
in
two
towns
and
not
one
person
even
knew
anything
about
what
I
was
describing.
An
employee,
Stacy,
met
us
in
the
bolt
aisle
in
this
Ace
Hardware
and
we
searched
without
luck.
Stacy
didn't
stop
there
though!!!
She
searched
a
an
aisle
over
among
some
bulk
hardware
and
FOUND
exactly
what
I
needed.
Glowing
review
is
because
Stacy
went
beyond
what
many
other
retailers
were
willing
to
go.
At
least
six
other
retailers
did
not
go
beyond
the
level
of
scrutiny
that
an
average
shopper
(me)
would
search.
My
description
of
the
needed
bolt:
coated,
torx
head,
3.5",
VERY
aggressive
thread.
Thank
You,
Stacy!!!
Store
Manager,
I
know
you
are
proud
of
your
professional
employees,
but
please
let
Stacy
know
that
we
very
much
appreciate
her
diligence.