Butler Animal Clinic image

Butler Animal Clinic

Veterinarian Animal hospital Emergency veterinarian service Pet boarding service Cat boarding service

😠 I needed an appointment set up for my cat who was sick- they were able to see me the next day which I loved. When I go there the front desk girl and the techs were very nice and loved on my cat Molly. My complaint is not with the staff but with Dr. Cook. He came in and immediately started just feel... People often mention clinic, staff, Cook, Clinic, Butler, Animal, care, blood, work, visit,


Address

4765 Hodges Blvd #15, Jacksonville, FL 32224, United States

Website

www.butleranimal.com

Contact

+1 904-619-2323

Rating on Google Maps

4.30 (61 reviews)

Open on Google Maps

Working Hours

  • Monday: 7 am to 5 pm
  • Tuesday: 7 am to 5 pm
  • Wednesday: 7 am to 1 pm
  • Thursday: 7 am to 5 pm
  • Friday: 7 am to 5 pm
  • Saturday: 8:30 am to 12:30 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: clinic (12) staff (10) Cook (9) Clinic (8) Butler (8) Animal (8) care (8) blood (7) work (7) visit (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Krista S. 2 years ago on Google • 7 reviews
    I needed an appointment set up for my cat who was sick- they were able to see me the next day which I loved. When I go there the front desk girl and the techs were very nice and loved on my cat Molly. My complaint is not with the staff but with Dr. Cook. He came in and immediately started just feeling on her- he didn't introduce himself, he didn't ask me any questions, he didn't try to pet her to make her feel more comfortable- he sucked. His 'exam' lasted like 2 minutes and he wanted to get blood work to figure out what was wrong with her- which i said okay to since I'e had blood work done for her many times in the past since she's 12 years old. Then the front desk girl came in to go over pricing with me for $400+ for the entire vet visit- THAT"S WAY TOO MUCH! I told her they could do everything but the blood since it was $250- again this should not have been that high, you can get blood tests for more than 50% off at other vet offices. Dr. Cook then came back in and asked if "we were okay?" What? I told him, "yeah we're fine, but I'm not paying $250 for blood work." He then just gave me a med for my cat saying it might work and I paid $138 for basically nothing. When I left I called Coastal Vet Clinic and asked what they charge for the blood work Dr. Cook wanted to do and they charged $112 (less than half the price Dr. Cook wanted to charge). I took my cat there that afternoon for Coastal Vet Clinic to check her out and they were much more friendly the Dr. had a very nice bedside manner and was able to address my cats issue without blood work actually. And she is almost back to her normal self. I will never step foot into Butler Animal Clinic again.
    4 people found this review helpful 👍

  • 1/5 DeGo C. 1 year ago on Google
    Not happy on my experience at the clinic. Doctor does not communicate and seem to not care for my pet. Suggested right away that my pet need x-ray. Without giving me a digital copy for my keeping. I'am not happy with this clinic. Staff is good but Doctor does not have good vibe with my first meeting with him. Will not recommend this clinic to animal lovers.
    2 people found this review helpful 👍

  • 5/5 Kuchisake O. 2 years ago on Google
    Me and my roommate have 4 cats, the people here are so kindhearted, heartfelt, informative, very professional, and overall the ONLY place we will ever go to. If there are charges and you have questions, they will have answers. They give you every possible choice, and chance to do what is best for your animals. They are very well educated and very helpful with questions you may have. I 100% recommend this place and wouldn't have anyone else.
    2 people found this review helpful 👍

  • 5/5 Sierra 3 years ago on Google
    Butler Animal Clinic is the best! I bring both of my babies here (Malshi & Mini Poodle) and they are always well taken care of and loved on. Any questions I have are always answered and the ladies in the office are amazing, they always make us feel comfortable. Dr. Cook is very knowledgable & trustworthy, we’ve had only positive experiences here!
    2 people found this review helpful 👍

  • 5/5 Alicia C. 1 year ago on Google • 108 reviews
    2/25/23 First time Visit for a physical exam. I was referred here by 2 different neighbors for their pricing (dental services) and pleasant office staff. I wasn’t disappointed. Next week my baby gets a much needed dental cleaning. I’m hopeful that all goes well with the procedure. Mostly that I’ve found a vet that can meet meet and Maxx needs.

  • 5/5 K L F. 2 years ago on Google • 19 reviews
    We were searching for a vet to not only see our two dogs for an annual visit, but become their regular provider. After calling all around the area and either not being helped or not being answered or being offered appointments well into next year, Butler Animal Clinic answered, spoke with me about the dogs’ needs and asked when I wanted to bring them in. Only days later, I took both dogs to the office and was excited to see a friendly, professional office who explained what would happen during the visit. The doctor gave both dogs a thorough exam, told me the results, and asked if I had any concerns. They are our new family vet!
    1 person found this review helpful 👍

  • 5/5 Christopher P. 1 year ago on Google • 9 reviews
    Really Great Staff! They truly care. Compared to my prior Vet who has a rotating door of staff the size of 20+ people and owning several clinics. I rarely had a chance for him to physically view my animal. I also had several bad experiences (San Marco Animal Hospital), so I have been on the lookout for a new vet clinic. Having my senior pet evaluated by a small staff who by my research is pretty permanent at the clinic. They also watched him for the day while I was at work post his appointment which was super helpful. I really loved how Dr. Cook took the time before leaving to discuss my pet's exam. Overall, really great experience. The vaccinations for life is a great deal too.
    1 person found this review helpful 👍

  • 2/5 Tyler T. 5 months ago on Google • 3 reviews
    I’ve been going to Butler Animal clinic for several years now. They are really good about getting you in on a timely manner, as well as having friendly staff. Not a fan of Dr. Cook though. He talks down to you and he is always pushing you for that extra dollar, prescribing food that he’s incentivized to sell that never seems to help, and recently stating that my dogs are too aggressive to give treatment for. I am not sure if there was a bad experience where someone got bit or something, but in my last visit my dog made a whimpering noise and was a little squirmy, but he showed no teeth, no growl, and dr. Cook took that as my dog being too aggressive to put some ointment in his ear?? He said he needed to sedate him. It’s always some sort of plot to get extra money. The one time he had a little growth on him, and they said they would remove it for $800. It literally fell off two weeks later. . You cannot walk out of here for less than $200. Not even for routine checkups, he will try to do some sort of test on your pet that costs you. I do not recommend. Enough was finally enough for me, I made the switch to another vet.
    1 person found this review helpful 👍

  • 5/5 Christopher P. 1 year ago on Google
    Awesome Staff! Great Value! Unlike my other clinic, they are not about the dollar being made on your pet's visit.
    1 person found this review helpful 👍

  • 5/5 Kristy 6 years ago on Google • 39 reviews
    Literally the best veterinary clinic we've ever taken our pets to. Lucy and Gigi love it here. The doctors are top notch and very thorough and the staff couldn't be more friendly. Our pets feel like they are right at home and run to the door every time we go. They love hanging out with the girls, who take such great care of them. The prices are very affordable as well. Whenever we've taken our pets for care, we've always received a phone call from Madison or Taylor to see how they are doing and a reminder to have them come in for a return visit for a check-up. We also can't say enough about the grooming and daycare. After their day at the spa, they look like movie stars. Thank you so much for loving our animals as much as we do.

  • 5/5 April S. 4 years ago on Google • 5 reviews
    My dog Romulus had his first visit with Dr Cook and his staff recently. He is an extremely nervous and fearful dog and they handled him so well. They were very gentle, patient and understanding. I appreciate the care they gave him and we have even been back for a second visit for grooming and teeth cleaning. Romulus and I highly recommend Butler Animal Clinic!

  • 5/5 Taylor G. 6 months ago on Google • 4 reviews
    We originally took our yorkie here just for a check-up and shots when we first got him, but now I couldn't imagine taking my boy anywhere else. The entire staff is so friendly, listens to our concerns, and loves our pup as if he was their own. I highly recommend Butler Animal Clinic!

  • 5/5 Carrie L. 1 year ago on Google
    Butler animal clinic is one of the best vets I've visited staff and Dr answer all questions am never rushed am seem like they truly care I would highly recommend them to all pet owners...my friends are happy here too

  • 5/5 Kat46 V. 7 years ago on Google • 2 reviews
    This clinic is top notch! In the two and a half years we have been here we had yet to find a vet we really like and felt comfortable with. We came across this vet when we had gotten a new puppy. I only wish we would have discovered this clinic from the beginning. It is a bit far out from where we live, but is WELL worth the drive. The clinic is very clean and always smells clean and fresh. You would never know they take care of animals. The staff is wonderful! They are all very friendly with us and our pets. They remember who you are and your pet. They are very well priced with their services as well.
    1 person found this review helpful 👍

  • 5/5 Catherine P. 1 year ago on Google • 2 reviews
    Butler Animal Clinic is the best. They have helped my animals for years now and I'm so grateful to them. If it wasn't for them I don't know what I do. I was distressed about a puppy and they eased my anxiety my stress and helped my little puppy to get better. You have any issues with your pet this is the place to go.


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