Austin's Soul Food Restaurant image

Austin's Soul Food Restaurant

Restaurant Soul food restaurant

Unfussy counter-serve eatery doling out fried chicken, BBQ ribs, greens & other hearty comfort eats. People often mention time, good, order, peach, cobbler, rice, cheese, soul, ordered,


Address

4807 N Main St, Jacksonville, FL 32206, United States

Website

www.facebook.com

Contact

+1 904-619-7006

Price rating

$ $$$

Rating on Google Maps

4.40 (1.5K reviews)

Open on Google Maps

Working Hours

  • Thursday: Closed
  • Friday: 11 am to 7 pm
  • Saturday: 11 am to 7 pm
  • Sunday: 11 am to 7 pm
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: Closed

Featured Reviews


Frequently mentioned in reviews: time (13) good (11) order (10) peach (9) cobbler (9) rice (8) cheese (7) soul (6) ordered (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sharon 2 years ago on Google
    Traveled all the way from Baldwin Florida, just to sample this place. Staff was very nice. One thing that I would recommend is update your menu prices online. Got all the way home to enjoy my meal with the family….only to find out my ole man was short pork chop, mind you before I placed the order I asked if two pork chops came with meal, the woman said yes!! I understand that it was 45 minutes before closing but if they didn’t have the other chop at least let me know or offer something in place of the missing item.
    15 people found this review helpful 👍

  • 4/5 Katrina Keep it r. 2 years ago on Google
    I visited Austin 2x’s back to back in the week! On Saturday I got the fried shrimp dinner with Mac and cheese and field peas and snaps. Sunday I got the same thing along with an oxtail dinner. I did try the dressing and greens as well. The customer service on both days were excellent and even the owner was very friendly which was a plus! The shrimp on both days were awesome fried to perfection! The Mac and cheese on Saturday was better than Sunday to me, it was way more creamy and not to much of the sharp taste. You can see the difference in the picture of both macs. The dressing was very moist and seasoned to perfection with the gravy on top. Greens were good as well. My mom said the oxtails were tender but would like more spice to it. Overall I would recommend for your next soul food fix, and I will be going back too!
    14 people found this review helpful 👍

  • 1/5 CROWN F. 1 year ago on Google
    Wow! Hate to do this because the food use to be soooo good years ago but yesterday not so much. The 1 Star is def because the service was top notch, sweet girl at the register, order was ready to go quickly but the food and desert were terrible. I ordered the smothered pork chops with mac and cheese and greens, Oxtail with snap peas and an 8 piece drummet. Me and my  husband also ordered 3 peach cobblers. All this came up to $76, which I can respect the hustle but the quality did not add up to the prices.  Firstly, the portion size was that of an express, 1 spoonful on all the sides, but alot of rice which was undercooked and lacked any  real flavor. The greens were beyond salty to the point that they were inedible also no meat in sight that would have given it a natural seasoning instead of a pound of salt that was clearly thrown into it. My porkchops were tough and NOT smothered, as there was some gravy minus onions just poured over them and they were not fully covered in gravy. Mac and cheese was baked which was nice,  but also too salty to really enjoy. My husband did enjoy his Oxtails, but for $22 he received 3 small pieces layed on a bed of hard yellow rice. Drummet's were decent, cooked fresh but definantly fried in old grease because they were extremely dark and tasted burnt. As for the desert, this is were I have my biggest gripe, peach cobbler is not your simple average desert, it takes time and skill, especially if your calling yourself a soul food restaurant cause then I am expecting it to be from the soul ie. from scratch. For nearly $6  I received a croissant layed on top of a can of peaches and a bunch of watery brown sugar. Real peach cobbler lovers know that the CRUST is the best part of any peach cobbler and for you to slap a store bought croissant in the mix is just down right disrespectful. NOT COOL! especially when you're charging these kinda prices. Not sure who was in that Kitchen, but def not the Austin's that I use to love.
    8 people found this review helpful 👍

  • 5/5 Dawk C. 7 months ago on Google
    This PLATE WAS EVERYTHING!!!! Hands down the best oxtails I've ever had. You want be disappointed.
    5 people found this review helpful 👍

  • 2/5 Felecia R. 2 years ago on Google
    The first time l went to Austin's it was Fantastic! This time not so much. My Ox tail plate was missing my collard greens and sweet potatoes...l just had a container of rice and Ox tails. I ordered peach cobbler...nothing like southern peach cobbler...which I ordered but what I got was Baklava cobbler...which was overly sweet not what l had in mind...please adjust the menu to reflect what it is "Baklava" peach cobbler I wouldn't have ordered it! Please check your order before you leave and caution if you order the peach cobbler. Overall I wasn't very happy 😕...maybe next time.
    5 people found this review helpful 👍

  • 5/5 Get M. 1 year ago on Google
    Hey, you'll need to support this young black entrepreneur. I just met her yesterday and I must say she is so down to earth and such a sweetheart as well. I can tell you that right off bat she is very passionate about her business, loves to support her community, and she even gives opportunities to the people in need of either full time or part time jobs. She is real as you, me, or anyone you know on the every day basis. So help her out and let her show you her heart and art. Also, some of the best soul food I have tasted so far in duuuuuvvvvaaaalllllll. By the way you can order through the Door dash app as well. Great food is always worth the wait and price. Don't forget to stop be and get you a taste of healthy, fresh, and tasteful plate. Aye bring me a plate too. Update: 09/15/2022 Austin's soul food is now open on Thursdays. So stop by and get healthy. All pictures provided are new of this year 2022. PS don't forget to redeem your points.
    5 people found this review helpful 👍

  • 1/5 Robert M. 1 year ago on Google
    I hope this place gets better. Lighted menu board but products not served. Referred to a written on board with selected products with some being erased. When asked about a product they are unsure and asked again we continued for a reply. I had to walk out. SMH. Personal items in the food area. I will not be surprised this place will be on the bad food report. Good luck to this organization.
    3 people found this review helpful 👍

  • 5/5 Lillie T. 1 year ago on Google
    The food is always Deliciously good at Austin's. If you want food cooked with love, try Autin's. And if you need food catered for any family or party ; you will not be disappointed!!
    3 people found this review helpful 👍

  • 2/5 Digital L. 1 year ago on Google
    Hurry Up An Buy Lady"!!!! 🤷🏽‍♂️My 1st time eating at this place was not what I inspected, Ok this was a takeout order, so as I was ordering, the lady who took my order was very impatient with us. She literally was like giving off a negative energy, like please hurry up an buy, like the Chinese woman in the movie Menace to Society, so I finally placed the order, she said she was going to call me when it's ready, We'll she never called me, so I literally had to go in there an get my own food which was sitting on the stand, now the food was cold and on top of that, everything was over cooked, So being that it was my 1st time there , it will also be my last time there, so to the Owners, no disrespect but y'all staff needs to be coached on how to take customers order and stop over cooking the cook !!!!!!
    2 people found this review helpful 👍

  • 3/5 Retundia H. 11 months ago on Google
    Well my first time it was crowded. There was no air conditioning. Waited about 25 minutes for food. Let me say the food was delicious and I was super full. I didn't quite like the peach cobbler but everything else was great.
    2 people found this review helpful 👍

  • 1/5 Kay B. 1 year ago on Google
    Truthfully, I did not have the opportunity to eat the food. My partner and I waited outside nearly 15 to 20 minutes, because we both had a taste for some good soulfoodand wanted to see what this place was about. We saw several people outside and thought the location needed work but all in all, we will try it. Nearly 10 people were turned around due to an event they were catering. There was no sign on the door, no indication they would be closed for a special event. I would rate them lower due to bad business practices. Communication is key, especially in the food industry. Try them if you like, but I wouldn’t waste my time due to the lack of professionalism they displayed. They are not the only ones who have the love of cooking and eating soulfood.
    2 people found this review helpful 👍

  • 1/5 Jazzie's W. 2 years ago on Google
    Haven’t been back since the remodel and the meats was good but the side 🥺 horrible my Mac and cheese was sour like lemon was in it and the yams we won’t discuss cause I can’t. And my mom tried the dressing and said she crunch on something. The oxtails are 22 dollars and definitely not worth it you can go down to island tropics and get way most for less. This was my last trip to Austin went up in food and down on quality of it
    2 people found this review helpful 👍

  • 4/5 Ari B. 1 year ago on Google
    Food was good, mashed potatoes were ice cold, macaroni wasn’t for me, oxtails and rice were amazing, best I’ve ever had, chicken was good and so were the cornbread and lemonade
    2 people found this review helpful 👍

  • 4/5 A Day With C. 1 year ago on Google
    They charge for everything cornbread use to be included now it's a charge also if you want two of the same sides it's a 1.50 more heck 2 dinners were 33.00 pretty pricey but overall the food is good
    1 person found this review helpful 👍

  • 5/5 Tae 1 year ago on Google
    Food was good!! Best oxtails I've tasted in Jacksonville and I like that they wasn't sweet. I didn't really care for the potato salad but the yellow rice and Mac was good.

  • 5/5 Areleshea Colonel J. 1 year ago on Google
    Best place to go for soul food. Own by the family, named by the family. You have to go early because they sale out alot. They have turkey wings, ox tail, shrimp and gravy, bake chicken, smothered pork chops and 🥧 🍰 🍪.

  • 2/5 Donna M. 8 months ago on Google
    This is my first time ordering from here. First of all I ordered mashed potatoes and got rice. Secondly, this food has no flavor. The chicken tasted like absolutely nothing. The rice and field peas are ok, nothing special and these Lima beans are mostly mush. Really disappointed.

  • 3/5 Janel J. 8 months ago on Google
    Ordered through Ubereats. The portion sizes are generous. My favorite thing was the collard greens. I would have liked for the wings to be cooked with onions, peppers, or celery

  • 5/5 Alan W. 8 months ago on Google
    The food was on point. If you’re in the Jacksonville area this place is a MUST!! Highly recommended

  • 4/5 Bria M. 7 months ago on Google
    Food is delicious! However, sometimes they don’t answer the phone or they might not be open. Best bet to ensure they’re open; is to check on door dash beforehand. But if I’m honest the food was worth the wait!

  • 5/5 Rutha L. 1 year ago on Google
    Had the oxtail dinner OMG!!! JUST PERFECT!What can I say other than if you haven't tried it, your missing out! Service was fast and friendly. No dine in carry out only but that was fine with me!

  • 5/5 Angela N. 6 months ago on Google
    Oh my goodness, the food was delicious. I had the smothering shrimp with yellow rice, green beans, and Mac n cheese. One of the customers said I made a great choice. The staff was great and polite. It is take out restaurant.

  • 3/5 Denise W. 3 months ago on Google New
    I had not been there recently. They have removed the eat-in area. The patrons have to wait in a very small area to order as the eat-in area has been blocked, and that is where the line used to extend to for take out. Also, the menu seems to have changed to an a la cart. Ordering sides cost $5.00 each.. I can't imagine a spoonful of green beans and a spoonful of yams costing $10.00... The food was always great in the past, but this time.. I left.

  • 3/5 Nicole B. 3 months ago on Google New
    No frills take out kitchen. I was excited to try the oxtail but they did not have it on the menu. The smothered porkchops were out of this world, literally fall off the bone tender and flavorful. The Mac n cheese was average but good. The baked beans do not seem homemade, possibly canned and just doctored up. The salisbury steak was absolutely awful. Very bland and dry. My husband actually ended up finishing my pork chops because his was so bad. The service was also sub par. She was not friendly but also not rude....just going through the paces, without a smile or any kindness.


Call +1 904-619-7006 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Healthy options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✗ Assistive hearing loop
    • ✓️ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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