Applebee's Grill + Bar image

Applebee's Grill + Bar

Restaurant Cafe Hamburger restaurant Family restaurant American restaurant Diner Bar and grill Steak house Traditional us american restaurant

Full-service chain bar & grill providing hearty American eats in an informal setting. People often mention good, service, Applebee', time, steak, waitress, ordered, great, drinks, staff,


Address

5055 J Turner Butler Blvd, Jacksonville, FL 32216, United States

Website

restaurants.applebees.com

Contact

+1 904-296-6895

Price rating

$$ $$

Rating on Google Maps

3.80 (3.1K reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 12 pm
  • Friday: 11 am to 12 pm
  • Saturday: 11 am to 12 pm
  • Sunday: 11 am to 12 pm
  • Monday: 11 am to 12 pm
  • Tuesday: 11 am to 12 pm
  • Wednesday: 11 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: good (16) service (12) Applebee' (8) time (8) steak (7) waitress (7) ordered (7) great (6) drinks (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Pramod V. 1 year ago on Google
    Exteriors are bit deceptive, but inside it has nice-comfy booths, nice dining tables, Bar. Lunch was good with Shrimp Bowl just yummy. Service was quick and on the point. Decent food variety. Felt they could have got better with non-alcoholic drink options. Appetizer Platter was pretty good. Cost wise I felt its bit on higher side for lunch.
    4 people found this review helpful 👍

  • 5/5 V R. 2 years ago on Google
    We had the salmon, mashed potatoes and vegetables. Service was great and food was great also. We enjoyed the spinach dip and sizzling blondie. The waiter was very attentive and even remembered my ice tea with no ice. We saw they are having a special on half price appetizers so we will definitely be back.
    2 people found this review helpful 👍

  • 1/5 Ron L. 2 years ago on Google
    Got take out. Bourbon street steak. No flavor. Ordered medium rare and came seared less than most tuna and there was so much grizzle I couldn't even cut it. It was supposed to come with garlic potatoes, instead I get back to hotel room and open and there is a pile of broccoli, half over cooked and half probable cooked less than barely seared steak. Horrible! Will never consider another Applebee's. Plenty of good places to eat!
    2 people found this review helpful 👍

  • 5/5 Noelle P. 2 years ago on Google
    Saturday night we were looking for somewhere to eat without an extensive wait time. When we rode by the parking lot wasn't packed so we decided to stop in. The hostess said there would be a 25-30 min wait so we turned around to leave... before we made it out the manager stopped us said that she would go ahead and take us. I was so thankful. This was the most pleasurable experience I've had with this chain restaurant. The manager attended to us and then we also had a waitress. I was surprised at how great the customer service and food was. We also enjoyed some adult drinks. The date night frozen special drink was so good...especially for 5 dollars. I would definitely revisit if for nothing else but the wonton tacos and drinks.
    1 person found this review helpful 👍

  • 5/5 Southerngirl-Florida 6 months ago on Google
    Simply impressed with the atmosphere & food. We selected Applebee's as a quick "grab & go" moment. However, I was pleasantly surprised by the staff and taste of the food ❤️ My family enjoyed our night at Applebee's 👍 WILL DEFINITELY REVISIT 🍹
    1 person found this review helpful 👍

  • 5/5 Chantay P. 2 years ago on Google
    The service was excellent, the young lady that took care of us was awesome 👌, so sorry I can't remember her name. But her product knowledge, subjective selling, personality was beyond great. We paid by credit card. So I hope you can see who she was by our receipt. Thank you for and employee like her, its needed in time like this. The Pinkney's
    1 person found this review helpful 👍

  • 4/5 Tara B. 2 years ago on Google
    Delicious!!!! Got the 2 for $22 and the dip was so good!!! I forgot to take a picture of my food but I got the kids meals. 🙃 Great service!
    1 person found this review helpful 👍

  • 5/5 Loretta D. 1 year ago on Google
    Chance was are waiter and was really very good with suggestions and 4 Ladies out on the town. He was so helpful. A pleasure to dine here. Will be coming back.
    1 person found this review helpful 👍

  • 1/5 James B. 1 year ago on Google
    20 min wait for empty tables after waiting 10 min to even be addressed. Something wrong with that. As host sat at table doing nothing. Waited there 20 min 40 min to this point customer service is very pour service. Kept telling us the kitchens backed up. (Suggestions) worry more about customers then being able to walk out door when they close. Don’t bother taking names if your going to seat people that just walk in cause there your friends. I will not recommend this place to anyone. Hands down worst experience and I’ve been served frozen steak from another location. Enough said
    1 person found this review helpful 👍

  • 5/5 Jenna K. 7 months ago on Google
    We went here for dinner as a family of 9 plus a 6 month old baby. Our server was PHENOMENAL!! She held it down. The other workers including the manager were all incredibly great and nice. The manager made a special effort to thank us for visiting. A fantastic place to eat. The food is top tier and their electric alcoholic drink was AMAZING - my grandmother had 3! My only slight issue is that it could have been a little bit tidier. Thank you Applebee's!!!
    1 person found this review helpful 👍

  • 1/5 Randy L. 1 year ago on Google
    I ordered take out through the automated system and was given a pickup time of 8:14. I arrived a few minutes early but ended up waiting until about 8:25 before receiving my food. It looked like they were fully staffed, I noticed several servers outside just hanging out. I understand that under staffing has become an issue with a lot of restaurants but I don't believe that was the problem. Good service seems to have become a thing of the past. I still expect good service, especially since prices have increased.
    1 person found this review helpful 👍

  • 2/5 Shawna M. 8 months ago on Google
    Decided to eat here because it was close to our hotel, offered a variety of dishes, and staff at our hotel said if we showed our key card, we can get a 10% discount. No brainer, right? Well, our appetizer looked like it was half eaten and they just reheated and served it to us. Not one to usually fuss, I ignored it. Main course was okay. Service was mediocre. But that appetizer was still on my mind and even more so when I realized I didn't even get the 10% discount! I paid $80 for this meal and I don't think it was worth it. Vent over.
    1 person found this review helpful 👍

  • 5/5 Drew F. 1 year ago on Google
    I stopped in and ordered the 8oz sirloin. (I know what you’re thinking, because I thought the same.) I requested medium, fully expecting it to come out well done as per my usual experience with this chain. Imagine my surprise and delight when I cut open my steak to reveal a warm pink center! I had to take a photo for proof. Give the chef a raise! Bar staff was attentive as well.

  • 2/5 Adam M. 4 months ago on Google
    I haven't been to an Applebee's in a very long time, and it will be a very long time before I go back. The only positive was the staff, who were very friendly. Unfortunately I can't say the same about the food, wow was it awful. About the only positive I can say is the BBQ sauce on the ribs was good. Honestly not sure why anyone would eat here because the prices are not even good. Save your money and just go eat McDonalds.

  • 5/5 Caitlin C. 8 months ago on Google
    My husband and I got the 2 for $32 and loved it!!! For the app we got spinach and artichoke dip and for the entrees we both ordered the bourbon street chicken and shrimp. The mashed potatoes were so good and the chicken was juicy. We also got the pretzel sticks with beer cheese, honey mustard, and caramel at half price. I have to say my favorite sauce with the pretzels was the caramel. It was a perfect combination of salty and sweet!!! 10/10 would recommend

  • 2/5 Leon B. 1 year ago on Google
    Waitress had a breakdown took forever for someone to pick up our table. Food came out cold. Usually it's pretty good but we will not be coming back after this

  • 5/5 Abigail B. 9 months ago on Google
    The staff is so friendly here! Good food, it came out pretty fast. The waitress, I forget her name, took very good care of us. Refreshing drinks quickly and checking on us often. She shared with us some pictures of her guinea pigs, they were very cute. A good time for sure!

  • 3/5 Carla G. 7 months ago on Google
    I was very happy with my order of ribs, fries, & garden salad. I love that all the veggies on the salad are chopped in small pieces. My husband wasn't so lucky today: his steak came out very rare when he asked for medium. The mashed pots were good, but the waitress told him they were out of green beans, so he ordered onion rings instead. He never got them even after we asked about them. Then, we were given the check and told to get up & cash out ourselves. Applebee's used to be our favorite place, but the service is inconsistent, and so are the steaks. (Extremely over cooked the last time).

  • 1/5 Kristie s. 3 months ago on Google New
    It's been 15 years since I've been in this place because not only was the food terrible & completely wrong 3x in a row but the service was horrible, and on my last visit they charged me for an entree I didn't have and the waitress gave herself $20 "tip" off my credit card for herself AFTER we left a decent cash tip DESPITE all the problems. People must be dead or just robots to eat here. The food has not improved one bit. So cheap and absolutely gross. I bought SOOOOO many things as to try in hopes of having at least one thing I could eat. It was all terrible. 3 entrees, 3 appetizers, drinks. All of it. Those were the most watery drinks I've ever had. The salad, sad. Like ridiculously sad. And thanks for the water (I mean ranch) dressing. Your selection of dressings is so terrible in itself. I'll NEVER ever go back. The inside of that place is disgusting as well. I'll tell anyone and everyone to avoid like your life depends on it. Biggest waste of $100 ever

  • 5/5 Jon W. 8 months ago on Google
    We had the best food and service. Johnnie was great! Very knowledgeable on the menu and attentive. The food was awesome! I had the Fiesta Lime Chicken and my wife had the Bourbon Chicken. Hats off to the grill cook. The chicken was perfect!

  • 2/5 Ketera S. 11 months ago on Google
    I ordered car side from this place because it was the only thing on the strip that I wanted to try. I ordered the classic combo and 2 sirloins. The order was definitely a upcharge compared to what I'm use to paying at my Georgia Applebee's. For the price I expected the food to be the best quality. The quesadillas was really small and not enough meat for my liking. I also did not like the boneless wings that came with my order. It was more crust and barely any meat. I could go on and on, but I feel I have said enough.

  • 5/5 Catherine D. 11 months ago on Google
    The serve at this restaurant was excellent. CHANCE our waitress had everything we need from the smile to the personality. We ordered a house salad, bourbon chicken one with mash potatoes and the other green beans (not over cooked) but blanched perfect. The mango peach tea you are going to want to take a gallon home. Thanks CHANCE for the to go cups for our ride.

  • 5/5 Cassandra B. 1 year ago on Google
    I love this place. It really does feel like a neighborhood bar. The staff is normally super friendly even when busy and they have my favorite drinks. I typically like to dine in. I've done take out before here and the food quality is not always consistent. My favorite is the lunch and happy hour specials.

  • 5/5 D Z. 1 year ago on Google
    Was feeling nostalgic today and wanted to give Applebees another chance. Service was incredible today, our waitress Ginny I believe her name(I could be wrong) was so nice and attentive. The restaurant was very clean, so I was happy to see it in good condition. This visit was not a disappointment. The food was hot and fresh and tasted like it always did. I don’t come here expecting a high end meal, it’s Applebees, you come for the cheap sizzzleeeeee 🥩$💃. That roll up tho…🌯

  • 1/5 Reg B. 1 year ago on Google
    This location is in need of quality management. When we entered the hostess decided to take a personal call talking to her mom about white boards that she needed. Finally she seats us, family of 5. We sat for approximately 15 mins with no waitresses or anyone coming over. This is the second time that I have been to this location with poor service. I will never return nor suggest any colleagues or clients to eat at this location.

  • 4/5 Est. E. 2 years ago on Google
    Applebee's Grill + Bar 5055 J Turner Butler Blvd, Jacksonville, FL 32216 Front Entrance This location was very busy, since it is close by assortment of hotels in the area. Seating The location on where I was at the Bar and I sitting was where the waiter/waitress was placing the dirty glasses for them to be washed next to me and my food. Other than that the Bartender was nice and tired to make sure I was comfortable as possible. Food I order the 2 for $24 with a Pint came to be about $33 dollars. They food was decent and Fresh. Service - 8/10 Food - 7/10 Cleanliness - 7/10 Over All - 4/5

  • 5/5 Miranda M. 2 years ago on Google
    Lunch was so good service was quick and friendly - my food was delicious. I highly recommend the salmon broccoli and mashed potatoes 😋

  • 5/5 yini t. 2 years ago on Google
    I went outside of my comfort zone (burger or steak lol) and got the four cheese mac and cheese honey pepper chicken pasta. It did not disappoint!! The classic appetizer was bomb!

  • 5/5 Micah S. 2 years ago on Google
    The manager and our server Michael B. were fantastic during our 2021 Veterans Day visit! Awesome steak and side dishes. Chicken salad was tasty too. We certainly appreciate everything they do to help support veterans as a restaurant!!! Definitely will be coming back soon.


Call +1 904-296-6895 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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