ZBest Tunis image

ZBest Tunis

Restaurant Fast food restaurant Seafood restaurant

😠 I have been eating from here for a few years. Since you recently remodeled, you have cut your portions down! Why cut back on our food? I have ordered on 3 different occasions and yes each time you have smaller plates and LESS FOOD! I want the old ZBest Tunis back. I cannot continue to pay your high... People often mention good, service, time, great, customer, fries, shrimp, give, fried, fresh,


Address

7400 103rd St, Jacksonville, FL 32210, United States

Website

zbesteats.com

Contact

+1 904-317-9300

Rating on Google Maps

4.30 (1.9K reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm
  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: good (19) service (18) time (16) great (13) customer (11) fries (10) shrimp (9) give (8) fried (8) fresh (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Shellie A. 2 years ago on Google
    Had to go back for another visit to this place. This time we got burgers, fries and onion rings. The first visit we had fish and philly cheese. The customer service here is GREAT! The food is really good and the workers make it all worth while.
    5 people found this review helpful 👍

  • 1/5 Adira Thii Nailah A. 1 year ago on Google
    I have been eating from here for a few years. Since you recently remodeled, you have cut your portions down! Why cut back on our food? I have ordered on 3 different occasions and yes each time you have smaller plates and LESS FOOD! I want the old ZBest Tunis back. I cannot continue to pay your higher prices and now less food.
    5 people found this review helpful 👍

  • 4/5 Dorinda H. 2 years ago on Google
    They are improving with customer service and fast service..... Great job... just add more season to the seafood...and I will give this place a 5 star rating... keep up the good work.... thanks again for great customer service 🤩🤩🤩🤩
    3 people found this review helpful 👍

  • 5/5 A R Î E Z. 2 years ago on Google
    ***EXCELLENT CUSTOMER SERVICE*** I had the most wonderful experience here!!! I called in my order ahead of time and the food was FRESH & Hot and delicious! When I walked in all of the staff greeted me and immediately helped cashed me out in particularly Amber and a lovely young lady with Red hair [I don't know her name] but they both were very pleasant and I even tried to give them a tip which they repeatedly would not accept after many attempts... That is very noble. The food was ready & freshly cooked as soon as I walked in. I will most definitely be back just on the awesome customer service alone!!! Thank you it's getting rare more theses days to get this type of service especially in the fast food industry.
    3 people found this review helpful 👍

  • 1/5 Tiler B. 1 year ago on Google
    For a long time Tunis has been very good…however tonight has been an awful experience. I ordered over 60 pieces of shrimp, I was only given one tartar and cocktail sauce. When I tried to ask for another one of both because one just isn’t enough….the manager became very disrespectful and started to raise his voice at me. Tunis used to be a really good spot to eat at. I will NOT be coming back to this location for a very long time.
    3 people found this review helpful 👍

  • 3/5 Joselene F. 1 year ago on Google
    Food is okay. Definitely not the BEST shrimp. Grease was a little old. But the food was soaked in the grease and soggy. We live 6 mins away so it’s not like we were that far from the establishment. My sister had the gizzards which she said were good to taste but not crunchy. Fries were soggy. Hush puppies were decent but had corn 🤷🏽‍♀️. Will I try them again, not sure but if I do I’d eat inside. Ate the shrimp - not the fries. Sis said the boneless wings were also soggy but pregos have to eat 🤷🏽‍♀️.
    3 people found this review helpful 👍

  • 2/5 Kim D. 2 years ago on Google
    We eat here often and it's usually good but I'm very disappointed this time. My gizzards were fried way too hard and had a burnt taste. My food is inedible SMH. The fries are overcooked too. In the trash it goes.
    2 people found this review helpful 👍

  • 5/5 june p. 1 year ago on Google
    My Clients will not eat anywhere else but ZBest Tunis, I ordered two fish dinners at $19.99 each, it is a little expensive but it was sooo freaking GOOD and it was a lot. I had so much left overs, "heck Yes" I will be back.
    2 people found this review helpful 👍

  • 5/5 Kenyahri M. 3 months ago on Google New
    I’m giving this review because this is such an amazing place to come and eat . The food is always hot and fresh/cooked to order with no more than 10 mins of wait time . I want to give a special thanks to Amber for the amazing customer service skills she have and you are really good at focusing on what customers want or might have a taste for . I also want to thank Ronica for her great customer service as well, she always keep a smile on her face and makes sure she tell me to have a nice day when delivering the food to my car .
    2 people found this review helpful 👍

  • 3/5 alex “paloemango” f. 2 years ago on Google
    second time i give this place a try and happens the same thing , way too much salt , gyro was too salty too, the only good thing is the shrimp. i hope this review would make it change in the future since is the only place i know who makes them in jacksonville.
    1 person found this review helpful 👍

  • 5/5 Chris V. 9 months ago on Google
    This place is absolutely delicious!! The food is always hot and consistent. The Banana Pudding is off the charts. Wings, shrimps, oysters, fries are amazing. The seasonings are out this world! If you have not tried this place I highly recommend stopping by. The inside is always clean and sanitary. The drive through is always pleasant and quick. My order received is correct every single time. ZBest Tunis keep up the great work serving such hot and yummy food throughout the Jacksonville community!!
    1 person found this review helpful 👍

  • 5/5 Willie Y. 11 months ago on Google
    Visiting from New Jersey, my Brother who lives there in that area suggested this spot, we were there around 4 times that week! Food was great, especially the Fish dinners, Burgers, wings, and that potato salad 😋etc... and they weren't stingy with the portions, service was great as well, very attentive, I recommend this place👍🏾
    1 person found this review helpful 👍

  • 5/5 Sarah H. 7 months ago on Google
    Truly Z Best!! From the delicious food to the outstanding service, visiting Tunis is always a pleasure. The girls up front are polite, professional, and fast. Especially the manger Amber. The food is always hot and fresh, and you definitely get your moneys worth. The portions are huge.I highly recommend all their wings, the cajun ranch philly, the mango tea, and last but not least the banana pudding!!! They never miss!! If you haven’t tried it you’re really missing out.
    1 person found this review helpful 👍

  • 3/5 L D. 1 year ago on Google
    Food was good but not worth double the amount I'm use to paying. Gyros with fries should never be over $12? Gyros platter is close to that amount. Maybe that would be a great suggestion $14.99 for a platter with 2 pitas & enough meat for two sandwiches.
    1 person found this review helpful 👍

  • 4/5 Miss E. 1 year ago on Google
    Fried fish is amazing- I usually order the swai - fried crispy topped with their special seasoning. The wings are also good. Customer service - gets the job done - no nonsense- but cordial. It's been a long time since I've been inside - so I can't comment on the atmosphere.
    1 person found this review helpful 👍

  • 5/5 sundey h. 1 year ago on Google
    Thank you Amber, Bre, and Catie for the awesome service. They were super friendly, patient, and helped with everything from menu questions, suggestions, specials, and even refills. The food was good but the service made it awesome. Thanks ladies!
    1 person found this review helpful 👍

  • 5/5 Aisha A. 1 year ago on Google
    I typically call my orders in and they are always ready timely. The young ladies at the window are extremely nice, always smiling, and who call me by name, Mrs. McDonald. I'd like to acknowledge Ms. Caitlin, specifically, for her professionalism and kindness. She, as well as the other ladies, are an asset to your establishment. By the way the food is delicious that's why I keep coming back!!
    1 person found this review helpful 👍

  • 5/5 M. M. 1 year ago on Google
    High marks in all categories! Wide variety of delicious choices, all of my orders have been made fresh and received piping hot and correct. I can't say enough positive things on customer service, hands down best place on the strip!
    1 person found this review helpful 👍

  • 5/5 Carlos & Stephanie C. 2 years ago on Google
    Family of 4 and we had a cheeseburger, chicken tenders, fried shrimp platter and gyro. Everything was excellent and the selection of food is incredible. Staff was super friendly and helpful. Skip the big fast food chains and restaurants and give this place a try you will not regret it!
    1 person found this review helpful 👍

  • 5/5 Donnette R. 3 months ago on Google New
    Their system is a bit unusual, but I'm used to it now. I love their Tenders and Cajun Q Fries. They have the most amazing taste and always fresh.

  • 5/5 Dovonta W. 6 months ago on Google
    10/10 went and was pleasantly brought out my food by Ana she was very nice respectful and informative. She explained menu items was patient with me. The food is always hot fresh & seasoned to the t .

  • 3/5 Da R. 7 months ago on Google
    Tasty & traditional. Had a gyros & Greek salad to go. If you like feta, this is the place for you. Despite having had saltier feta, still can’t manage the salt. Think I sense it in the gyro’s tzatziki since it’s so thick.

  • 5/5 SERGIO M. 6 months ago on Google
    I Love coming here because the staff is so kind and they love to serve customers. The restaurant is always clean and cool. The food is always fresh and prices are great. I wont go anywhere else to get my fried shrimp and fries. Thank Z Best!!!!

  • 5/5 Jordynn S. 7 months ago on Google
    Love this place! Went through the drive thru Saturday night and had a very pleasant interaction with anna. She had amazing customer service! And a very positive spirit. Great experience. Will definitely be stopping by again.

  • 5/5 L. H. 7 months ago on Google
    This was my first time eating at this location. Service was excellent. The food was delicious, especially the crab cakes and the hush puppies. I plan to take a picture but I ate it so fast I didn't have a chance to.

  • 5/5 Christina H. 3 months ago on Google New
    They have the best food , so many different options to choose from my family’s favorite is the shrimp basket. Amber is so polite and professional.

  • 5/5 Alexandria k. 9 months ago on Google
    I was there the other day, the boneless wings were absolutely amazing. The establishment was very clean & smelled great. I want to shoutout Ronica & Katie for their amazing customer service! They took good care of me & my family. 10/10 Recommend!

  • 5/5 Biejay Escoto (. 9 months ago on Google
    We ordered the Calamari & Fries and the Gizzard & Wings platters. This is the second time we’ve had their food and it’s always made fresh to order. Lexx was our server and did a great job catering to our needs. I’ll definitely be coming back with my family anytime I’m on the west side.

  • 5/5 Kristen H. 8 months ago on Google
    Ronica was awesome. Me and my husband came in and she knew the menu very well and helped us with the sauces I tried to give her a tip she said they don't accept them so I figured a review might help her get recognized. Great person to have on a register and she has the knowledge to help the business sell well. Great experience thank you to the cooks as well! Haven't recieved the food yet but I'm sure it'll be great as per usual !!

  • 2/5 J. P. 10 months ago on Google
    Food is great minus one rude chick upfront an them only allowing 1 sauce when you spend 19$ on your food. I ordered 5 tenders, fries, & 1/2 gizzards an then limit you to ONE sauce with all that food anything after one u pay.50€ for which has to be paid in cash. 🤦‍♀️ not ok! Nevertheless I asked before my food got rung up if I had to pay for an extra sauce an made sure they knew I wanted two sauces the cashier ensured I would get two. Once I got my food an checked my boxes when I sat, I only seen one sauce. Went back to the counter an the same mean short brown colored mixed looking girl had ugly customer service AS USUAL! I have no idea why she’s still employed there! Everyone but her is nice! I have been nothing but polite to her but she just had a nasty attitude. I’m over it an will give this place a rest unfortunately. I won’t tolerate the nonsense. This is NOT the first time this has happened to me. Below is a pic of all the food I purchased ($19) an was only allowed one sauce? FOH

  • 3/5 Robert A. 9 months ago on Google
    First time here. Service was quick and friendly. Very good selection of menu. I got fried chicken livers, fried mushrooms, and hush puppies. The food was surprisingly pretty good. The kitchen was pretty dirty. There is old grease on the walls. The whole place needs a good scrubbing down. I would say, if you're looking for quick, decent fried food. This is your place.

  • 5/5 Pamela A. 1 year ago on Google
    The food was repaired quickly it was steaming hot when they brought it to the car there were extremely large portions and have the happiest time eating a chicken Euro ever not to mention occasion Ranch wings that would rock your face off

  • 5/5 Savannah M. 1 year ago on Google
    I love love love this restaurant!! The chicken kabob platter- to die for... But I'd love to acknowledge Ms. Katie. She was an absolute doll. She was so sweet and took my large order with ease and quickness. I hope she's at the counter everytime I go!!

  • 3/5 Hernandez 1 year ago on Google
    The food is good, the service is great but a little rushed, it's too expensive for the quality and overall experience. You expect more for a twenty dollar plate of food than a dirt parking lot or a dark drive through. Olive garden, Chilli's, Ruby Tuesdays at least you get what you pay for. The girls there are so nice though. Great job. Last place I will go unless it's someone else's choice. I don't see what the big allure is truthfully.

  • 5/5 steven r. 1 year ago on Google
    I only go for the 30 shrimp and either get the Cajun curly fries with it or onion rings. I get extra tartars and ranch which are 50 cents each and my total is always right around $20. My wife and I always share this meal and both get full and sometimes have leftovers. I'm sure other things on the menu are great as well but if you're looking for alot of good fried shrimp this is the place for you! I can't rate the atmosphere bc I always use the drive thru, never been inside.

  • 5/5 HaileyAnne J. 1 year ago on Google
    I’m a regular customer and I’m very satisfied every time I come here. The food is always fresh, hot and delicious. The staff is wonderful. They’re very nice and always have a friendly smile on their face. I highly recommend!

  • 5/5 homer l. 1 year ago on Google
    Shrimp and fries today! $8.99!! Food was good! Ordered hamburger fries and drink. The next day I returned for a turkey sub and a large tea. Turkey sub was good I asked for some water the girl behind the counter stated that it was against the law to give me a cup of water because the Pepsi machine was not equipped with a water spout! But she would sell me a cup of ice for $1.00! So I questioned the manager and she said the same thing and added that it was store policy! So I do not plan on going back I have to have some water when I eat so I will go elsewhere!


Call +1 904-317-9300 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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