IHOP image

IHOP

Restaurant Breakfast restaurant Family restaurant American restaurant

Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare. People often mention order, good, IHOP, time, seated, ordered, waitress, service, people, server,


Address

7940 103rd St, Jacksonville, FL 32210, United States

Website

restaurants.ihop.com

Contact

+1 904-771-7776

Price rating

$ $$$

Rating on Google Maps

3.50 (2.8K reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: order (20) good (14) IHOP (13) time (12) seated (10) ordered (10) waitress (10) service (10) people (9) server (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 The K. 1 year ago on Google
    Went early Saturday morning. Was seated immediately. Once order was taken, food came promptly. Food was hot and fresh. Staff was friendly and professional. Restaurant was clean and well kept.
    9 people found this review helpful 👍

  • 5/5 Rebecca R. 2 years ago on Google
    Oh man! You better be hungry if you order the Colorado omelette. It has bacon, ham and beef! So good. The staff is friendly and efficient.  We got our order fast. The coffee was piping hot. It just doesn't get any better.
    3 people found this review helpful 👍

  • 2/5 Annie 2 years ago on Google
    Have ordered from here for delivery and each time they put the sauce ontop rather than on the side. Makes the food incredibly soggy. Any strawberries and strawberry sauce, cream or anything of the sorts needs to be on the side. First time I've ordered from any IHOP and have had it always been put on top. So soggy and gross.
    2 people found this review helpful 👍

  • 5/5 Robert F. 9 months ago on Google
    The food itself was good , but the server really wasn't on her game. She's lucky I'm a passive person or she wouldn't have gotten a tip at all. I had to flag down another server to bring me utensils to eat with.
    2 people found this review helpful 👍

  • 1/5 BRIZZITE 1 year ago on Google
    Visible urine stain in the restroom no soap if their is no soap in the restroom I wonder 🤔 if the cooks wash their hands I'm just a doordasher who is picking up the food I would not eat here based off of that . I told the waitress she said sorry I tried to give them the benefit of the doubt I waited do you know she never went in that bathroom be careful if you going to eat here on my mama I would rather eat McDonald's.
    2 people found this review helpful 👍

  • 1/5 Willow K. 1 year ago on Google
    apparently ihop is super mega dilla, Super disappointed it definitely wasn’t mega and they missed the dilla part too. 1st we ordered the super mega fries which was a bigger joke than our president we received about 10 fries that had a pinch of shredded cheese that sprinkled around the container like salt bae did it and three crumbles of bacon. 2nd i got the MEGA cheeseburger quesadilla i received two pieces of toast with tomato and unmelted cheese. 3rd we got the fajita quesadilla it was just inedible. The ranch was so secret that the fries we ordered must’ve been hiding with it. Overall super mega DONT. Also all the pictures are as we ordered.
    2 people found this review helpful 👍

  • 1/5 Alisha C. 2 years ago on Google
    Placed an online order, sent a friend in while I stayed in the car was there an hour received wrong order. Opened containers in my car to see whether my order was correct, unfortunately was given someone else’s order. Called into store no less than 6 times, phone was never answered constantly hangs up after asking you to put in an access code?! So you can’t get in touch with management if something is wrong, although they offer ordering on the phone on their website. How can you do so if no one picks up?!! Sent same friend back in to get my correct order, the person took the order we opened(germs/covid) and stuck it back in the kitchen, hoping they did not give that same order that went outside of the building to the correct person, as that would be a fat lawsuit as that is unsanitary!! Friend was given my order, I got home just to find out my “expensive” strawberry creme crepe’s DID NOT come with the crème I paid for!!!! COME ON NOW, TWO MISTAKES AFTER PAYING ALMOST $30 for my food!!! Called corporate, as you can’t contact the restaurant!! GET IT TOGETHER, WHOLE EXPERIENCE WAS DISAPPOINTING!! Makes me wonder how many times have I received food that someone else’s hands touched and/or went outside of the building. No respect at all!!
    1 person found this review helpful 👍

  • 1/5 Dani B. 7 months ago on Google
    It was great up until I noticed I was eating ants and long wait service . They did comp the meal but then they started giving bad energy maybe because of short staff I’m not sure but it was a short stack of ants 🐜 I didn’t appreciate.
    1 person found this review helpful 👍

  • 2/5 MeiJah M. 8 months ago on Google
    Small amount of people waiting for tables, so I asked for a short stack and hash browns to go. I sat watching a TV program on Netflix. It dawned on me that I'd finished the hour episode of Shameless and was still sitting there. I looked up a few times and the people waiting had been seated. A new group of people arrived and were seated as well. I saw food going to one of the first group i saw seated, and got upset.Then I voiced my displeasure at how long I'd been ignored. My food came out within minutes of speaking to someone. I wasn't happy after such a long wait,and was not satisfied with the EXTREMELY SMALL portion of hash brown that I didn't notice before I walked out. For $17 c'mon man!! I should've gotten more hash browns for that wait time alone.
    1 person found this review helpful 👍

  • 3/5 Caleb K. 7 months ago on Google
    To be honest, we weren’t even sure it was open when we got there. There were ZERO cars in the parking lot. We walked in, and we had to look around for an employee. Eventually we were seated and ordered our food. Surprisingly, it came out fast. The food was decent, but nothing great. I got salsa with my cheese sticks, which I don’t think was intentional?? The cook was going in and out of the building, which was odd. Nonetheless, the food was good enough and our server was kind.
    1 person found this review helpful 👍

  • 1/5 Kenneth M. 2 years ago on Google
    Someone needs to get control over this business! It's obvious that the management has no clue as to what it takes to run this establishment. Long wait times, slow service, and cold food ends up ruining most restaurants. The only saving Grace, is that they used to be a good chain of restaurants. That is only going to go so far nowadays... People will tend to go elsewhere eventually!
    1 person found this review helpful 👍

  • 2/5 Jessy D. 2 years ago on Google
    I never expect to much from IHOP, but this visit was really bad. My pancakes were raw in the middle and they didn't have Carmel for the Mexican Carmel pancakes. The kids chicken strip meal was a chicken breast cut into strips with dries corn.
    1 person found this review helpful 👍

  • 4/5 Rusty C. 1 year ago on Google
    The food was really good. It came out pretty quick. The service was great. There was only one waitress serving us. But he did the best he could with us. He was the only server there at the time. Great job. Would must definitely go back. Thanks

  • 3/5 James B. 3 months ago on Google New
    My order was accurate and was delivered quickly. The server was polite and attentive. My only issue was that there was someone sleeping at the table next to me. He appeared to be “homeless”. I asked if customers were normally allowed to sleep here. I was told that the gentleman had ordered food, but the employees did not know how to handle the situation. I do not think that it is a good idea to allow folks to sleep at their establishments. I will consider eating elsewhere if this is allowed to continue.

  • 2/5 Daniel S. 3 months ago on Google New
    The waiter was great this morning. He tried his best especially on Christmas. Unfortunately, we were not impressed with how much the cook gave us food. For example, my older daughter didn’t get her bacons. My baby daughter only got a really little portion of mac & cheese and it costs $7. Big rip off. That’s the smallest portion we ever seen compared to other restaurants that we went. The only pro about this is how good my omelette and pancakes taste.

  • 5/5 Damon W. 2 months ago on Google New
    I went with people after work around 0100 am on a Friday (Saturday morning). IHOP had one server & one cook. We waited long, but the food was good. I've been to this particular IHOP before & this was the first time this had happened. Want good food late night. I would still recommend this spot.

  • 5/5 Valerie C. 4 months ago on Google
    This spinach omelet was everything I needed. Iron was low and I was going without eating meat so this was a great omelet. I added salsa for a tang! So good. Will order again

  • 3/5 Michael B. 7 months ago on Google
    Good food and service. When we pulled up, thought the place might be closed. Nobody there. Was open. Me and wife ate breakfast. Got the bill, for $ 60. Plus I always tip. $70 for 2 people for breakfast. We now know why no one was there. $20 just for our bacon.

  • 1/5 Jessica B. 6 months ago on Google
    Worst place to get employed by. Mind you, I have 8 years of customer service/ hospitality service and from the start I couldn't believe how unorganized and disrespectful the employees are. They need to change management because this is ridiculous. Came in for training and I wasn't shown anything and was given no direction and the employee supposedly training me that day barely acted like I existed then proceeded to tell me "If I just stood there then they'll just show me out". Most disrespecting and awful experience as a new employee I have ever experience and completely shocked how this location is operating.

  • 1/5 Lacy H. 6 months ago on Google
    I went in on a Friday evening to get a to go order for my family. There was one waitress and one cook. The poor waitress was doing the best she could to keep up but it is too much for one person. I waited an hour and 10 minutes for my order as people with smaller orders came and went. My food was clearly being pushed to the back because of the size of my order, meals for 6 people. When I finally got my food, the eggs were all burnt, the hash browns were burnt, the pancakes were burnt. I ordered strawberry banana cheese cake topping and they were unable to get the cheesecake bits because they were locked in the freezer. I paid a hundred dollars for an awful experience. The only reason I waited is because my son wanted IHOP for his birthday.

  • 5/5 John C. 7 months ago on Google
    We came here at 3 am after dancing all night and let me tell you they are really amazing. The staff was attentive and helpful. Food was great and there were a lot of other people there. Our server told me it was cheaper to have a side or pancakes with my egg sandwich and I was very appreciative.

  • 3/5 J Grand (. 5 years ago on Google
    Waitress was nice but she was told only shell eggs and I'm but sure if the cook or she didn't think that we would notice or just didn't care..So who ever was the cook on 12/16/18 around 8pm needs a talking to at the 103rd St. location..I didn't want to cause a fuss but thats not customer service oriented if you flat out ignore a paying customer's request..I love IHOP and frequent often but we were not happy to pay our $73 tab. As a courtesy we still tipped the waitress.

  • 5/5 Terri B. 7 months ago on Google
    IHOP is consistently delicious, with the exception of several over the 30 years I've lived in Jacksonville. The IHOP on Atlantic had the best servers and when Michael was let go in early 2000 we no longer went to IHOP: we followed him to the hotel in San Marco. I have an amazing son who wanted to go to IHOP. Obviously we went and my experience was "consistently" delicious and extra special because my GoldenChild found it scrumptious!

  • 5/5 LaTonia B. 1 year ago on Google
    I ordered a cheeseburger with fries. The cheeseburger was delicious. The food was hot, and fresh. Our server was training a guy (and she was pregnant) and she still gave us great service. She was very sweet, and helpful. The restaurant was busy the whole time that we were there. Overall I had a good experience.

  • 1/5 ron c. 11 months ago on Google
    Ordered 3 sirloin steak tips with sides. One of the sirloin tips entrees had 5 pieces of meat with a single strand of onion and no mushrooms inside while the other two barely had anything inside either. Only got 1 of our 3 sides. Tried to contact them like 9 times just to get hung up on each time. Paid 40+ dollars for this. Definitely will not be going back.

  • 1/5 Dionne M. 1 year ago on Google
    Left hungry and disappointed. First off we were the only ones waiting to be seated. It took five minutes for the guy to acknowledge us and ask how many. He grabbed two menus then left. He came back to say he had to make sure there was a clean table. Once seated, it took the waitress with the extra long fake eyelashes and long hair about 6 minutes to walk over to take our order. She never mentioned her name or else I definitely would have stated it here. I asked her about the crepes and she went to get the special crepe menu. My husband order waters for us, a coffee, and placed his order as I looked over the crepe menu. I ordered the breakfast sampler and asked her if the crepes were still BOGO because that’s what I saw on the window. She said she didn’t know. But she did not say she would find out for me. I went to rest room to wash my hands. The rest room needed some love. The trash cans were full therefore brown paper towels were all over the floor. When I returned there was plastic ware on the table. We sat there and waited for 12 minutes and she still hadn’t brought out our two glasses of water and one coffee. I have never had this type of service at any IHOP anywhere. We left and drove all the way to Metro Diner on Roosevelt. This will be our first and last time going to IHOP on 103rd. Do better!

  • 3/5 Jenny May G. 1 year ago on Google
    Went here @10:40 pm 6/5/2022 and this is what they serve us for adult drink! And plastic silverware! Why tho? Ordered a sirloin tips and eggs, waitress didn't even ask what we need, didn't offer a real silverware, we had to get one from another table,And they served me a nasty tasting eggs! I had to spit it out! Pancake came when we're almost done eating our food!

  • 1/5 Tarsha W. 1 year ago on Google
    When someone figured this was edible for their customer to eat, here is what you do 1st post it on Google reviews, 2nd reach out to corporate, and lastly never return to this is so unacceptable. I didn't want anything else not even a redo.

  • 3/5 L. H. 1 year ago on Google
    IHOP is what it is. I guess they only thing to talk about is my experience. This time I went was....let's say it could have been better. The pancakes were cold and I never received a refill of water the whole hour even after asking the waiter. He was a young guy very professional and thorough. I think he was new.

  • 2/5 Natasha T. 1 year ago on Google
    We walked in, waited about 7 mins before even being asked if we had been helped (along with other people who had been waiting), then we put our name on the list and proceeded to sit down and wait. They called 2 names before us.... then all of a sudden we notice that seated a couple that arrived AFTER us. When I pointed that out to the host he simply said "my bad as you can see I'm running from the back to front".... yes, I see that... but the names are in the correct order on the check in sheet, not running all over the page. We got seated, pretty prompt service, the waitress was friendly but our table had nothing. No salt, pepper, syrup, ketchup... nothing. The food was good, but waiting to get a to go box and cash out was the longest time. Overall, the value was not worth the cost. I know it's busy and understaffed but blatantly seating a couple before us, who arrived after us... not acceptable. It was 2 of us and 2 of them, so no reason to skip us.

  • 2/5 Julie W. 1 year ago on Google
    Food was good. But Under staffed only 2 waitresses working took forever to be seated. Water leaking from ceiling several places. AC had condensation leaking on me.

  • 1/5 Harley P. 1 year ago on Google
    I took the family out before leaving town for work during my visit to this restaurant. The food wasn't good and there wasn't any Air conditioning at the time. We were the only customers there. The waitress was nice but everyone that worked there seemed really young and you can tell honestly that they really didn't care about the place. That was my observation but I could have just been because the AC wasn't working at the time who knows.

  • 5/5 Christina W. 1 year ago on Google
    Employee Star’tierria at store 36-105 was awesome waitress!! Moved our table when ask because our neighbors were extremely loud. We were then able to enjoy our meal and she made sure we had everything we needed o closing refills!! The breakfast was cool prefect as well. Made my over easy eggs perfect and bacon was crisp!!


Call +1 904-771-7776 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Salad bar
    • ✓️ Halal food
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Happy-hour food
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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