1/5 Amanda W. 4 months ago on Google β’ 8 reviews
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11/21/2023-
I
drove
by
a
couple
days
ago
and
this
hotel
is
STILL
fenced
off
and
looks
abandoned
over
a
year
later.
9/2022-
Hotel
doesn't
exist.
I
called
reserved
a
block
of
25
rooms
on
March
30th
for
my
wedding
which
is
next
weekend
at
the
La
Quinta
Inn
&
Suites
at
3199
Hartley
Road,
Jacksonville,
Florida
32257.
That
went
smoothly.
I
reserved
a
room
for
myself
in
that
block
on
August
16th
and
that
went
through
smoothly
as
well.
Other
guests
have
reserved
rooms
at
that
hotel
as
well
and
they
also
had
no
issues
making
their
reservations.
The
number
everyone
called
to
reserve
rooms
was
the
number
listed
on
the
hotel
website
and
the
automated
message
confirms
it's
for
this
exact
location.
The
confirmation
emails
also
state
it's
for
this
location.
I
happened
to
do
a
drive-by
of
the
hotel
last
night
and
found
the
property
abandoned.
A
google
review
posted
last
week
states
that
the
hotel
is
shut
down
until
November
of
this
year.
According
to
the
hotel
across
the
street,
that
hotel
has
been
shut
down
for
several
months.
I
was
never
contacted
about
it
closing
and
neither
were
any
of
my
guests.
I
am
now
scrambling
trying
to
get
my
guests
rebooked
at
another
hotel.
I
called
multiple
times
last
night
and
this
morning
and
have
been
transferred
from
Group
Sales
to
Customer
Care,
to
General
Reservations,
back
to
Customer
Care,
back
to
Group
Sales
and
no
one
has
been
able
to
explain
how
I
was
able
to
book
rooms
at
a
hotel
that
doesn't
exist
anymore.
Someone
I
spoke
with
on
the
phone
confirmed
that
initially
they
could
not
see
that
the
hotel
was
shut
down,
but
after
some
digging
they
saw
that
new
reservations
could
not
be
made
because
the
location
was
closed.
No
one
that
I
talked
to
in
Group
Sales,
Customer
Care,
or
General
Reservations
yesterday
or
today
was
able
to
transfer
the
reservations
from
the
La
Quinta
to
the
Ramada
across
the
street
which
is
also
owned
by
Wyndham,
and
no
one
was
able
to
get
me
the
same
rate
for
the
rooms.
All
I
was
able
to
get
were
the
names
of
the
other
guests
who
reserved
rooms
at
the
La
Quinta
in
my
block
and
I
was
able
to
cancel
their
reservations.
They
told
me
they
were
unable
to
contact
the
rest
of
the
guests
who
may
have
booked
outside
of
the
block
of
which
I
happen
to
know
there
was
at
least
one.
I
have
been
bounced
around
the
phone
for
the
past
8
hours
(2
yesterday
and
6
today)
and
no
one
is
able
to
help
me.
I
have
been
waiting
on
an
email
reply
from
the
manager
of
group
sales
for
the
past
3
hours
and
had
to
call
twice
during
that
time
to
get
an
acknowledgement
of
receipt.
This
is
completely
absurd.
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