Stayed for three days / nights while back. I had small issues with the online booking but Miss.Hoffman I believe the General Manager was so kind to help for my mistake. She made my stay better with her hospitality! The bistro was amazing, great menu (food) an staff! Very clean an organized rooms! Definitely would go again!

Location is kind of sketchy with parking access in the back of the hotel, which sucks when checking in as its dark there is little lighting and you need a key which you dont have before checkin for the back door. There is a Walmart across the lot. Parking is also limited closest to the building. The service was mediocre. Front desk Attendant was ambivalent about my safety concern at night. I was given a handicap room although not disabled and the room was in poor condition. lack of towels. I didnt get my usual marriott rewards water. Won't stay here again.

Richard Riley, front office manager, leads a great team in this "hidden gem" of a Courtyard property! Leisure trip with the Jacksonville cruise port as my destination resulted in a very satisfied stay. The staff truly emulated a warm smile which suggests they love and appreciate their responsibility with Marriott. This attitude was definitely demonstrated by "Cassie" and for that I Thank You!

This hotel is top notch! We ended up arriving far later than we anticipated and 11pm is waaaaay past my bedtime and I was exhausted and ready for bed. The gentleman checking me in, Gregory (I think. It was late and my brain was shut off), was so kind and so lovely. He warmly greeted me and I immediately felt at ease (late night check-ins can be dicey). Our room was spotless and accommodated our every need. After some much needed rest, my husband and I lumbered downstairs to get some coffee (this girl NEEDED coffee. Asap) and breakfast. This is where we had the pleasure of meeting Kayla. Her “Good Morning!” was genuine and her pleasant mood was infectious. She greeted every person after us with the same level of kindness, too, even as she was making multiple coffees for different guests. Her service is impeccable and ability to multitask is fantastic. She is a gem for this hotel (give her a raise!) and Courtyard is lucky to have her. The bistro breakfast sandwich was delicious and my husband quite enjoyed his breakfast tots. Both were prepared perfectly as were our Starbucks coffees. It was a good way to start our vacation! We will 100% stay here again should the need arise!

I wrote an email to the general manager, Nicole, because the staff was so great during our stay. From the front desk, to the bistro staff, to housekeeping, everyone was welcoming, helpful, and very positive! They were a great start to our cruise week!

We are still here. It is a great place to stay. Close to just about everything. My only suggestion would be for housekeeping to pay a bit more attention to the bathroom.

This was our second year of staying at this hotel. Every staff member went over and beyond to meet our needs. The hotel is always clean, the pool is perfect along with the tiki bar.

Best bed I have slept in in a hotel. Nice people, clean, quiet stay. It's very rare you find all of this. Excellent location, walmart, nail salon, public transportation, major highway nearby.

The best staff at a great hotel. Highly recommend this location. Clean, inviting, comfy beds and outstanding food at the bistro made our family trip to Jacksonville outstanding. Jordan, Emma, Jasmine and the maintenance worker who's name started with a G went above and beyond in every capacity to ensure our stay was amazing. The complimentary cookies by the door are to die for. Can't wait for another stay at this hotel!

The gentleman who helped me check in was AMAZING! He recommended the fries from the hotel restaurant abs I WAS NOT DISAPPOINTED!!! Bed was very comfy, pool was open and clean and my Black cherry Old Fashion was OUTSTANDING!!

We just finished our short stay at the Courtyard Marriott on Lantern in Jacksonville and couldn’t be more pleased. As a former hospitality worker myself, I can say with pleasure that their front desk staff (each one we interacted with Jeff, Chelsea, etc.) were top notch and some of the best we’ve encountered at any level of hotel experiences. Our room was spacious, nice, clean. We were close to the interstate and were within 20 minutes from anywhere we wanted to go. While we didn’t get to enjoy it, the food at the bistro smelled delightful and had great options and prices. This will definitely be our hotel of choice next time we’re in Jacksonville!

So amazing came here with my sister the staff is so sweet and kind. Our stay was quiet and peaceful will definitely come back here again soon.

Great location. Friendly and courteous staff!! Clean rooms. Clean hotel. They need better televisions and get rid of DirecTV. They also don’t provide continental breakfast or have room service.

I like this Marriott I stay here because it's convenient to my son. I always find it comfortable and easy to deal with and the food is good at the little restaurant with very nice service. I like the pool also and it's easy to get in-and-out of the place.

Staff has been great and accommodating. Rooms are nice. It's located about 15 minutes from everything we wanted to do. There's a Walmart right behind it, so it's convenient if you're traveling and forgot something. Only knock I have is no continental breakfast, but that's my fault for not looking further. Would def stay here again.

Made it easy to get to my cruise port. The service and people were very friendly. Great stay!

The front desk staff was amazing. The rooms are nice And clean. The parking lot is small. The pool and jacuzzi was dirty. The towels in room and at pool didn't seem to be cleaned right. Some had spots on them and hair. Overall the hotel itself was great and great location.

Great hotel and location close to everything. I have stayed here multiple times overs the years. All the staff is so friendly and helpful. I reached my 600th night at a Marriott on this trip.

I travel for work occasionally and this was by far my favorite hotel. The room was clean and comfortable, the staff were very helpful and friendly, and it was in a convenient location to my work. The good at the grille was delicious as well! I'll definitely stay again.

This hotel has a great little bar and the bartenders do an awesome job!! There food is really good too! We had a good time Super Bowl Sunday! And they have game night every Tuesday! Lots of fun! Good job girls!

Been traveling for days but this was by far the nicest hotel we’ve stayed at! Richard at the front desk was awesome and even made us a printout of area restaurant s we may like!! Room was immaculate and the bedding was like sleeping in a cloud! Breakfast was absolutely delicious! Everyone was cheerful and so accommodating! I can’t say enough! Will definitely come back!

Best parts: The hotel is newer, and it shows. The room smelled good, and the bathroom was clean. The beds are comfortable, and the room is quiet. Even in the room RIGHT next to the elevator. We didn't hear a thing. We all slept great. Front desk staff was helpful and pleasant. Thank you for that. In a time of staff shortages, I appreciate that. Room for improvement: the pillows are horribly unsupportive. I requested extra pillows through the app but didn't get them in the room so I had to request them again. I also had to request extra towels. If I'm required to report how many guests are staying in the room, there should be ample linens to accommodate. Housekeeping already puts so much effort into changing over the room and how annoying is it for them to have to come back when the request was made ahead of time.

Ok- I usually don’t post reviews of places unless I’m just absolutely blown away at how awesome the place is- or how unbelievably awful the place is. This place is amazing. Let me tell you why. I have been on the road in Florida for a month a half for work. I stay in a different hotel in a different area every night pretty much. Most of these hotels have been IHG or Marriott chain hotels- so no flea bag places. Most are average and comfortable- every one of them has something wrong with it- but what can you expect for what you pay. From the time I walked into this place- I was impressed. I don’t know if they have redone the interior areas or rooms recently- but it is on par with some of the Four Seasons or Ritz Carlton’s I’ve stayed at. (I’m out of town for over 200 days a year.) I run a construction company- so I have been outside for 10 hours in the 110 degree heat index. I’m sure I looked homeless and I probably smelled worse than 7 day old garbage. I don’t ever really expect much from the person behind the desk- I wouldn’t want to talk to me either to be honest. I was greeted at the desk by Rich- who had probably the greatest welcome and check in spiels I’ve ever heard. It was like chic fil a - but it was genuine and not forced- if that makes sense. I could just tell he really cared about doing his job properly. That’s very rare these days. The room was awesome. Very modern. Comfortable bed- hot showers with good water pressure- had everything you needed. Had to go back downstairs and grab some sodas and a fork- and dealt with Jeff this time- who seriously had just as good of a customer oriented attitude as Rich. I mean- just blown away with the customer service and this hotel in general. I don’t know if anyone from Marriott will ever read this- but you guys need to promote both of these guys and have them teach your new hires how every single front desk employee at your locations should interact with their customers. I have been looked down on checking into decent hotels after a hard days work- but these guys are just so above and beyond it puts every hotel between here and Miami to shame. I witnessed it first hand- because I pay attention to stuff like that. No one asked me to write this review. I’m really too tired to even do this to be honest- but I had to let someone know how truly impressed I was with this 165 dollar a night hotel- probably the best value of any hotel I have stayed at in this entire country. Absolutely amazing. Keep up the good work all.

Just traveling thru for 1 night but we booked a double and both of us registered...we paid for full breakfast to have a good start out on our long trip. We were issued a breakfast card...but when we went down for the following morning we were told it was just breakfast for one...we just got coffee! What hotel rents a room to 2 people but only gives one breakfast! Everyone we asked had different reasoning, none very satisfying ... we lost a breakfast ... but your chain lost a customers and the bad press until we get to our destination.

Hubby and I enjoyed most of our stay. There two major issues that we noticed. 1) At 10 pm, on the very last day... Our smoke detector went off because my husband took a long hot shower. We both have taken hot showers all five nights of our stay and never had any issue until then. It was a major inconvenience for over an hour. Gene from maintenance was on top of things and was understanding. Berry the night manager could have handled the matter better with empathy and kindness instead of standoffish professionalism. I was informed his hands were tied and to speak to Management the next morning. We were given a $10 breakfast credit only after we asked if the alarm would go off again. We were offered a different room at this point but at now 11 pm... There was no way. The next morning, management was already made aware of the situation and they offered to comp us $50 from our final bill. That was enough for me to not to write to corporate but seriously they need to fix that issue about the detectors since this is a recurring issue with this hotel per staff. 2) Potential black mold on the ceiling towards the window where diners are eating at the Bistro. We informed Berry and he informed Gene. That's all I know happened. There were a few pros: - There is a Walmart behind the hotel that is within walking distance. - The rooms and bathrooms are exactly as pictured. - The hot tub was awesome. - We heard no one next to us and the doors didn't slam. - All hotel staff that I encountered was at least kind or professional. Richard, the Bistro Team, Gene from Maintenance, and Housekeepers were very accommodating and get my praises. - The TVs in the room, automatically takes you to the wander channel to find local activities and restaurants. A random note about the room packages: We got the wine and dine package that included 2 entrees and 2 glasses of wine. I don't think the package was really worth it with the average meal cost $10-12 & $5 beer/special drink or $15 glass of wine, the math doesn't equal out to worth it for us but profit to the hotel. I think it added an extra $40-$60 per night to our bill based on the rates when we booked. We loved the idea to not have to worry about leaving the hotel for food or coming in from a long day and having food there. But after a few days, you might want something new and actual variety instead of tavern/bar like food for dinner. We chose to eat at the tables each night with the booths own TVs and still a small cafe feel. As far the food, the bistro had pretty decent food. I was homesick one day and got the chicken noodle soup with grilled cheese. With some modifications, it was tolerable. They also offer brocolli and cheddar but those two soups aren't advertised like the tomato soup. Highly recommended: The loaded tator tots added chicken, the flatbread with pepperoni and bacon, and the b.r.t. The hot wings were decent, very inflated pricing. 8 smaller portioned wings cost $14. We kept asking what was the cash value of our wine and dine package. We kept getting the response "one entree per adult" but when hubby and I were okay with spending more money for additional entree and wine, I was finally given a limit of $50 per night. This was upsetting because I ordered food/drinks later on as the night went on but had to pay out of pocket. Why wasn't it comped with the package? That's why I say it was worth it for us. I would highly recommend the regular room with no additional package such as the breakfast or dinner package. Just get the room and get your food while out and occasionally grab food from the Bistro when you don't want to leave the hotel. Last note, dont take long hot showers or your vacation will be interrupted.

I want to say a great big THANK YOU to Randy the Maintenance Man at this Marriott Courtyard. When he found out there were baby ducks in the storm drain next to the hotel, he did not hesitate to help save them. Thank you for helping!

I traveled with family to visit a local church. Our stay at the hotel was exceptional. The decor was very modern and clean. Everyone was friendly and helpful. The ladies at the food court was super friendly and helpful. The food was reasonably priced and good. The grandchildren loved the breakfast and the lounging area. Thanks for wonderful weekend experience at this hotel.

Friendly staff and service. We booked a room due to renovations in our home. The accommodations and continual requests for adjustments needed to extend our time when needed were no problem. Staff ensured our comfort and an extraordinarily restful stay. We love this hotel and recommend anyone to stay and enjoy their hospitality.

First time at a Marriott. Use to be a diehard Hilton girl, not anymore. Let me start with Geoffrey, so professional, polite and knowledgeable. It's nice to be greeted by such a guest services person after a long tiring drive. The hotel grounds were so clean, the rooms were very clean too. Bed very comfortable but it is a just that you replace very worn out comforters and pillows. They were absolutely embarrassing. The hotel grounds could use better lighting in parking lot, it's extremely dark. Would definitely stay here again!

The rooms were clean. A/C was not working properly. We were told maintenance would come, but they never did. We wound up leaving early in the morning because it was to hot in the room. The Front Desk Manager was quick to respond to my written concern about our stay.

I love this hotel and it's location. Super friendly staff....Thank you Berry for helping us check in so late. Wal mart, gas stations and restaurants in close proximity. Definitely staying again to take advantage of that beautiful pool. Thanks again for the short but sweet stay.

The rooms were clean. The heating/cooling unit in my room was a little noisy. The hotel attendants were great. Always saying hello and greeting you with a smile. Great location... With easy access to 295 area restaurants are only minutes away.

I'm a Marriott gold member, so I stay at a lot of their hotels. Geoffrey at the front desk was friendly and competent, and the hotel seemed to be in generally good shape. But upon entering our room, we discovered that the air conditioning was woefully ineffective. I called Geoffrey, and he promptly moved me to a new room. He assured me that the ac in the new room was brand new and worked perfectly. It didn't. It was miserable, but I was tired from a day on the road and didn't want to roll the dice again. But I did chat with several other guests, and they all said their ac was terrible, too. One guy said, "My air conditioning is luke-cool." Very disappointing!

Love staying at this hotel! Conveniently located next to multiple restaurants and about 20 minutes from the hotel. The staff, from guest services, to house keeping, to maintenance, and the bistro, are all friendly, accommodating, amazing! Thank you Tiffany, Jasmine, Barry, and Richard for always being professional and providing great customer service!

Titanium member, no acknowledgement of status, had to ask for food voucher and water for room. Room has a musty odor. My profile requests from on highest floor, put in second floor. Windows dirty, AC unit noisy. I feel Hilton has exceeded Marriott in service, value and recognition with loyalty program. Hilton's website allows the guest to choose their room and specify how they want to be rewarded. I'm my opinion, Hilton is a better brand.

Stayed on a Friday Night The check-in process was easy, and I could check in earlier, which was a massive plus since our flight got in early. The room is spacy and has plenty of room. The bed was fine, and the couch was spacious enough to relax and watch TV. I don't love where the TV was placed regarding the bed. The shower was fine, with plenty of room, and even had a seat at the top of it. No continental breakfast. They have a restaurant inside, but I wouldn't recommend it as it's expensive and not that good. Within walking distance of a Walmart, which is ideal in case, you need to grab something. Overall, great price and a place to stay. Would recommend.

Overall this space is pretty clean. Leaving three stars because of rude staff (including management) and my personal items that magically disappeared. Be mindful of what you leave in your room. Someone in the cleaning crew has sticky fingers.