Chicken Salad Chick image

Chicken Salad Chick

Restaurant Cafe Meal takeaway Sandwich shop American restaurant Catering service Chicken restaurant Delivery service Salad shop Soup restaurant Southern us restaurant Soft drinks shop

Chain outlet specializing in many different types of chicken salads, plus sandwiches, soups & sides. People often mention salad, chicken, good, sandwich, Chicken, asked, time, service, scoop, soup,


Address

4624 Town Crossing Dr UNIT 115, Jacksonville, FL 32246

Website

chickensaladchick.com

Contact

(904) 438-5427

Price rating

$$ $$

Rating on Google Maps

4.50 (503 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM
  • Wednesday: 10 AM to 8 PM
  • Thursday: 10 AM to 8 PM
  • Friday: 10 AM to 8 PM
  • Saturday: 10 AM to 8 PM
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: salad (22) chicken (20) good (11) sandwich (9) Chicken (8) asked (8) time (7) service (6) scoop (6) soup (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kenzie S. 6 years ago on Google • 109 reviews
    I've been here 3 times since I first tried it a couple weeks ago. Love the food, the variety and the service. Plus you can't beat a free cookie ;) I absolutely love this place and my boyfriend does too. Guys you need to try this, it may have a girly outlook but the food is amazing esp if you're looking for a good chicken salad. You can get things either by scoop or as a sandwich. They have other things besides chicken salad and everything I've tried I enjoyed so far. The only con that I have so far is the fact that I love so many of their flavors I just can't choose. I wish they had an option of a sampler to take home so I could have all the flavors and let friends and family try. But I suppose that is what the catering is for! The Fancy Nancy is my favorite so far but I also like about 5 or 6 other flavors that I switch out with The Chick. Happy they don't have delivery because I would be in trouble since I go here so often! XD
    3 people found this review helpful 👍

  • 3/5 Melissa C. 6 years ago on Google • 53 reviews
    It's very clean looking, the menu is pretty simple. Everything is chicken salad of different flavor varieties. They have a cute story that is posted at the cash register. The Ambiance is very clean and well taken care of. Their employees have definitely been trained to provide really friendly good customer service. They did nothing wrong. But it was almost too friendly and seemed kind of fake and put on. The sandwiches were okay. They don't make any of the bread there. And for my liking the chicken salad was a little dry so I had to ask for extra mayonnaise which was out of a packet. It's basic simple food at a fair price. And if you like chicken salad in 12 different varieties, this is the place for you!
    3 people found this review helpful 👍

  • 4/5 Jouhanna A. 1 year ago on Google • 145 reviews
    First time here and it’s a nice set up, you order at the counter and they give you a number then they drop off your food at your table. Chicken artichoke soup and grape salad was really good. The pimento cheese is not my favorite, but Classic Carol was pretty good.
    1 person found this review helpful 👍

  • 5/5 Jennifer H. 5 months ago on Google • 144 reviews
    What a great experience!!! Kaylee was So patient and helpful explaining everything and even getting me a sample, as I’ve never been here before. The food is OUTSTANDING!! Fancy Nancy was a classic, perfect blend of chicken salad, grapes, and pecans! The Buffalo chicken salad was also delicious and not overly spicy. They potato soup was spot on (only if you love bacon). Tons of crackers were given and a little cookie (I didn’t try these).
    1 person found this review helpful 👍

  • 5/5 Anastacia G. 3 months ago on Google • 33 reviews New
    Lovely staff! Super friendly, great food on the go! Southern but healthy! Great price too! I got the holiday chicken salad with jalapeños and cranberries and the broccoli salad! Will be back!
    2 people found this review helpful 👍

  • 5/5 Chad S. 1 year ago on Google
    Fresh food. Casual atmosphere. Nice variety and personalization of menu items. Great value.
    2 people found this review helpful 👍

  • 2/5 Clifton B. 1 year ago on Google
    I was tired and hungry and went in for a late lunch (3:45 pm) on Memorial Day… and just a I was about to grab the handle to open the door, and employee inside flips the open sign to closed, with me less than two feet away. I thought to myself, nobody can be that rude, so I poked my head in the door and timidly asked if there’s room for one more, thinking that since I saw customers still inside, still eating… and because closing 15 minutes before the hour seemed a bit random… I rationalized that they must be actually closing at 4:00 pm. The girl who flipped the sign muttered something in response and then walked away, so I found myself asking a customer (who was exiting…) what she had just said and the customer — the customer — told me that she said yes, or something that sounded like that. By then, this person was back behind the counter… so I walked up to the counter and asked what was available, and quick, understanding that they were about to close… and she said everything is fresh and available, so I ordered a sandwich and a side of soup, and took a seat. The food arrived in a bag even though customers were still eating inside, so I asked if I can eat inside and she replied, “Only if you eat fast.“ That was the last straw. I asked to speak to the manager and she seemed to not know what to do about the rude person’s behavior but offer a “thank you” for alerting her to the situation. It was clear nothing was going to change and so I decided to just take my meal and eat outside, so as to not inconvenience them anymore than I now realized that obviously I already did, and so I ate in the 90+ degree sun, that was bearing down on the outdoor seating… and as I ate the sandwich as quickly as I could… I noted that the sandwich was decent, but the soup was cold and disappointing, but again I rationalized that maybe it was just as well since the hot sun was becoming unbearable and hot soup might not have been the best choice… but then I remembered I never planned on eating outside in the hot sun, so all the while I was shoveling my food down, I kept thinking how unsatisfactory the response was from the manager for the employees atrocious behavior, and decided the best way to deal with this behavior was to write a story of my encounter and give it to the internet. The truth is, if I wasn’t terribly hungry and on limited time to grab a bite, I would have given the food back and asked for a refund… but I generally like the food at Chicken Salad Chick, but on this occasion, I didn’t like the Chicken or the Chicks. I don’t plan on returning as the reality is that there are plenty of places to eat in the area… that actually appreciate their customers, and make an effort to show their appreciation with good service and good food, neither of which I received at Chicken Salad Chick.
    2 people found this review helpful 👍

  • 1/5 Nicholas S. 2 years ago on Google
    I’m honestly totally confused by all of the positive comments on here… I basically just paid $10 for a scoop of mediocre chicken salad, a half cup of broccoli, and a pickle spear. This wouldn’t have been enough food for a small child, let alone a full grown adult. I never take the time to write reviews, but I was honestly so flabbergasted when I got home and opened my to-go container that I called the place back just to ask if this was even the correct order or if they made a mistake. I am still starving and don’t even feel like I ate anything healthy. Go to Zoe’s instead. Same price and you’ll get a complete meal.
    1 person found this review helpful 👍

  • 5/5 Bond James b. 9 months ago on Google
    That's where I met my wife I bought her some chicken it was wonderful and so is she and my life has been wonderful ever since I met I thank your Chicken shack for that and the food and service is excellent
    1 person found this review helpful 👍

  • 4/5 Junior S. 1 year ago on Google
    Their chicken salads are great. My favorite meal is their chicken BLT sandwich and their potato soup. I just wish the establishment will look more modern and less granny but other than it’s all good. LOL
    1 person found this review helpful 👍

  • 3/5 PK H. 1 year ago on Google
    Food was excellent but you would have thought they were trying to turn the restaurant into a total deep freezer. The windows were frosted due to the air conditioning being in the very low 70s, upper 60s. It was extremely uncomfortable to eat inside so the place was deserted. People came in, ordered and left
    1 person found this review helpful 👍

  • 5/5 Shane W. C. 2 years ago on Google
    This is the first time here. Actually the first time I’ve ever gone out for Chicken Salad. Was a Dad Daughter lunch date and she insisted I try this. So glad we did! I got the Kickin’ Kay Lynne and it was amazing. Also had the broccoli salad and even the cookie was delicious 😋 Highly recommend it here!
    1 person found this review helpful 👍

  • 5/5 Kevin E. 7 months ago on Google • 66 reviews
    Absolutely delicious! We ordered the Fancy Nancy Chicken Salad... one as a sandwich and one as a scoop. They were very good. The Mac and Cheese was good, and the little cookie that came with it was good. I would easily recommend this place as a semi quick (not fast food fast, but still the food came out pretty quick) and wonderful restaurant. My wife and I will also definitely be coming back!

  • 5/5 Z. M. 1 year ago on Google • 48 reviews
    My daughter learned about this place on Tiktok and sent me on assignment to check out this southern classic with a twist restaurant. I accepted the assignment and baaaaaby when I say they didn't disappoint, they didn't. I chose a scoop of their signature Classic Carol chicken salad (all white meat, shredded chicken, finely minced celery, mayonnaise, & secret seasoning). It came on a single lettuce leaf, with a pickle sliver, and a cookie. Shut the front door, this was the best tasting chicken salad I've ever tasted from a chain restaurant. For it to be packed with flavor, it was light on my tongue at the same time. I added black and cayenne pepper (which I carry with me) because I love these two spices and I add it to almost everything I eat. I counted about 12 different salad choices, which I will be back to give them each a try. They also serve other items as well, such as sides, soups, and dessert. Lastly, the cost...for an ice cream scoop of salad, to me was a bit pricey but I'm thankful that they do honor military discount.

  • 5/5 Rebecca H. 1 year ago on Google
    This was a fantastic experience! Best chicken salad I've ever had, besides my own, and I'm a chef! You've gotta try Chicken Salad Chick!

  • 5/5 Joseph K. 1 year ago on Google
    My first time here and it was great… Everyone is so nice and the food was wonderful.

  • 4/5 Jeremy S. 9 months ago on Google
    Great spot if you’re looking to try something other than your typical burger or chicken sandwich.

  • 5/5 Paul T. 1 year ago on Google
    Great food and atmosphere. They offer a military discount

  • 5/5 Eli M. 10 months ago on Google
    A longtime favorite that never disappoints for very fresh and great tasting food served quick! Always enjoy dining in always clean and bright with great service. Also order on DoorDash.

  • 5/5 Joyce J. 8 months ago on Google
    My hubby and I got Fancy Nancy and grape salad and it is always sooo delicious with lemonade

  • 1/5 Cristian W. 7 months ago on Google
    I got food posing from this location. I like chicken salad chick but, there is a issue with prep here.

  • 2/5 Iris K. 6 months ago on Google • 5 reviews
    Had an unfortunate situation. Young man at counter when I ordered was extremely welcoming and nice but it all ended there. I received my sandwich and part of the bun didn’t have any chicken salad on it. I went to the counter and showed the young lady who approached me and asked could I get more chicken salad to cover the bun. She literally did an eye roll and walked to the back, came back and said “Nowe can’t do that”! I asked am I just supposed to eat the bread and then another lady came from back and explained it can only be a half scoop of salad. I then asked for a manager’s name and for a knife to spread it evenly. An Asst Manager came out and offered to remake my sandwich and spread it evenly. Bottom line, it wasn’t a huge issue to resolve but went through 3 people. Terrible portions and extremely dissatisfied with the service. Will not ever go back! I am giving 2 stars for the young man who helped me originally and was in his break when me and friends were leaving and took a sec to wish us a good day.


Call (904) 438-5427 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Healthy options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating

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