1/5 Shelby W. 4 years ago on Google • 3 reviews
BEWARE!!!!!!!!!!!!
I
called
and
placed
an
order
today
and
a
woman
answered
the
phone
and
was
quite
rude
to
me
and
I
had
to
repeat
myself
that
I
didn't
want
vegetables
in
my
chicken
lo-mein
I
guess
she
was
in
a
horrible
mood
because
she
was
rude
and
snappy.
(F.y.i.
if
you
are
having
a
bad
day
*DONOT*
be
in
customer
service
and
take
out
your
bad
day
on
people
who
are
simply
trying
to
order
food)
I
was
afraid
she
would
spit
in
my
food
she
was
so
rude
I
forgot
to
ask
for
extra
soy
sauce
so
I
placed
another
call.
A
nice
gentleman
answered
the
phone
and
he
was
very
polite
and
with
no
problem
I
ordered
the
soy
sauce.
After
being
told
by
the
rude
woman
our
food
would
be
here
in
40
minutes
we
received
our
food
in
one
hour
and
10
minutes.
The
delivery
driver
that
brought
the
food
was
very
nice
I
then
took
our
food
inside.
When
I
opened
the
bag........
(they
put
your
food
in
a
brown
paper
bag
and
put
a
plastic
bag
on
the
outside)
there
was
soup
covering
our
boxes
of
food
and
all
four
soups
were
smashed
the
soup
must
have
been
very
hot
which
I
am
not
complaining
about
however
the
soup
lids
had
melted
and
busted
all
inside
of
the
bag.
So
my
brother
placed
a
call
to
them
asking
them
to
replace
our
soup
or
our
entire
order
due
to
the
fact
that
soup
was
all
over
everything
fair
enough????(You
would
think
this
would
be
an
easy
fix
for
long
time
customers
who
have
never
complained
right?)
The
first
guy
on
the
phone
basically
did
not
believe
anything
we
said
and
said
that
he
had
to
speak
to
the
driver
before
he
could
approve
it
and
didn't
believe
what
we
were
saying
and
hung
up
on
my
brother.
So....
a
second
call
was
made
and
my
brother
was
very
upset
at
this
point
because
these
people
did
not
want
to
believe
us
by
this
time
my
brother
was
very
angry
and
we
all
felt
that
they
should
have
to
replace
all
of
our
food
a
second
man
got
on
the
phone
he
was
very
nice
and
asked
us
to
send
a
picture
and
agreed
to
replace
our
soups.
It
should
not
have
taken
two
phone
calls
the
first
phone
call
was
14
mins
and
36
seconds
and
the
second
was
10
mins
47
seconds.
I
mean
come
on
guys
we
have
been
ordering
food
from
you
forever
almost
one
time
a
week.
Finally
long
story
short
a
very
nice
guy
brought
our
soups
he
should
be
promoted
to
a
manager
because
he
has
great
customer
service
and
was
in
shock
to
see
that
the
soup
had
melted
the
lids
he
was
very
respectful
and
told
us
he
apologized.
I
attached
even
a
screen
shot
of
our
call
logs
for
you
to
see
how
horrible
all
of
this
was
all
for
lunch?
I
honestly
feel
that
they
owe
us
a
lunch
after
all
of
that
but
all
they
offered
after
all
of
this
was
a
discount
on
our
next
meal
I
hope
it
was
worth
losing
a
life
long
customer.
To
the
rude
woman
and
1st
guy
on
the
phone
get
a
grip
I
do
not
appreciate
how
you
treated
us.
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