Levi Hospital

Hospital Physiotherapist Psychologist Mental health clinic

😠 This is the worst place I've ever been in my entire life. I've been to jail once, and this is by far away worse than that ever could have been. Mind you I was in jail for something minor and stupid but still, what saw here has forever changed the way I view Mental Health. As a matter of fact what I... People often mention patients, time, staff,


Address

300 Prospect Ave, Hot Springs, AR 71901

Website

www.levihospital.com

Contact

(501) 624-1281

Rating on Google Maps

2.80 (43 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 AM to 4 PM
  • Tuesday: 9 AM to 4 PM
  • Wednesday: 9 AM to 4 PM
  • Thursday: 9 AM to 4 PM
  • Friday: 9 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: patients (9) time (8) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chelsey M. 6 years ago on Google
    This is the worst place I've ever been in my entire life. I've been to jail once, and this is by far away worse than that ever could have been. Mind you I was in jail for something minor and stupid but still, what saw here has forever changed the way I view Mental Health. As a matter of fact what I experienced in this facility was so disheartening. I had no Suicidal Tendencies, I never threaten suicide, I simply needed to speak to a counselor in order to get my OCD in my anxiety medication worked out. I ended up getting sent here, where they were treating me like I was a suicide patient. They put me in a room where I was video monitored. They make you get completely undressed in front of somebody and shower like you're an animal. They have rules to follow and if you don't follow them you get punished. They treat everyone there like their mentally stupid. I'm not saying all of them actually experienced one or two nurses that were very kind. But on a hold this place is a nightmare and if you love your family and you're seriously trying to seek real help for them this is not the place to do it. I also wanted to add, but they tell the patients there trigger words and things are not allowed to discuss and talk about so they don't hurt other patients. As I was walking from my room to the quote on quote dayroom to try and find a crayon(I wasn't allowed a pen or pencil since I was so obviously suicidal) so that I could write my experience down on this piece of paper I was so kindly given, and as I was walking past the nurses desk which is completely open glass where you can hear everything they're saying two of the nurses were discussing the proper manner in which way to slit your wrists so that you kill yourself. Verbatim one of the female nurses said "well that's stupid I don't know why she would cut across her arm" And the male nurse said "I know, you think they figure out that you have to cut from top to bottom." He said that while giving a visual example. Mind you I happen to have met the girl that they were discussing, she was a very sweet girl could didn't have Suicidal Tendencies either. She did have some self-harm issues but has she heard what I heard there's a very good chance she may have went home and done something like that and it would have been those nurses fault. They talk to her and lie about all of their patients and they treat them like s***. I have to say that my experience there thankfully was a short one, I went on a voluntary basis for something I assumed I was going to be seeing and sent home the same day for. But while I was there my experience was so heartbreaking that I will tell you it's lit a fire in my spirit. For me I will not let this end here. I believe proper Mental Health Care should be available to everyone regardless of your situation. You can no more control a cancer cell than you can control a mental illness. I guarantee you won't see a cancer patient being treated with such disrespect. And the facility looks nothing like this freaking picture. It's actually in shambles. And looks like a mental institution from a 1960s documentary
    19 people found this review helpful 👍

  • 1/5 Ashley H. 4 years ago on Google
    Diagnosed my mother in law with schizophrenia, discharged her a week later to a cab. Put on the paperwork that she was released home via private vehicle. She didn't go home. She just tried to commit suicide so she's back here. They said they figured she would be there again. Really? You thought she would be right back after her 1 week treatment here? That she wasn't going to be a miracle success story? Must be a genius to think that... also, don't expect to be able to even touch fingertips with your loved ones in their care under any circumstances. Her son and I are the only ones who live close enough to help her yet getting any information from them is like pulling teeth with safety scissors. If there was anywhere else with an open bed, she'd be there. I do not recommend.
    12 people found this review helpful 👍

  • 1/5 Elias N. 2 years ago on Google
    I was admitted here in July 2017 after a failed suicide attempt. I was not actively suicidal while at CHI St. Vincent and had calmed down, but they still FORCED me to go. This is the only psychiatric hospital I have ever been to and I really did not think it would look like the Hollywood depictions. The place was horrid, I was kept alive but I was not treated. Meds were thrown at me by a doctor who barely knew me. I was there for 2 days, and it was the worst 2 days of my life. I was diagnosed with Bipolar Disorder even though 2 days and less than an hour of interaction total is not enough time to try and diagnose that. Not to mention I later found out that EVERY OTHER PATIENT THERE was diagnosed with Bipolar disorder. There was very little to do. At most we had "group activities" that we were forced to participate in, and a day room with a few movies we could watch. There was also some crayons and coloring books. You want to know how we spent most of our time? Walking. We would walk up and down the corridor, hours on end. If we weren't "crazy" going in, we sure as hell were going to be by the time we got out. The corridor was in an "L" shape, and not very long either. I also distinctly remember seeing, an old fashioned, brown leather bed with straps. It looked archaic, images of lobotomies and electroshock therapy come to mind. The door to the room it was in was always open, but none of us ever went in there. The ONLY nice thing about this place, was that the patients there were genuinely kind. One woman who admitted herself, was initially nice, but her attitude would immediately shift and she would become defiant and refused to listen. She was only this aggressive towards staff though. I would love to be able to provide proof of that leather bed and how run down the place looked, but obviously we had our phones confiscated. Visitors also had their phones confiscated. It's funny how they never show photos of the inside of this facility (or rather just the psych ward area). If anything, it has made sure that if I ever attempt to off myself again, I'd do a damn good job of it because I would prefer death over this place.
    10 people found this review helpful 👍

  • 1/5 diana m. 3 years ago on Google
    Absolutely no help. I work in a very high stress workplace and have anxiety that is overwhelming. I went there to get help and was sadly disappointed. I will find a doctor that has more compassion and understands the need for medicine during an attack. What a disappointment!!!!
    7 people found this review helpful 👍

  • 5/5 Jordan C. 5 years ago on Google
    This place is very helpful!!!! I dont know about all those negative reviews, but if you are a patient located on 4th floor be ready to deal with their amazing staff. Now this is an old place, but however they keep it clean. Literally all of the staff were very nice to me!!! They will talk to you whenever you need them and observe you to make sure keep track of your goals. Grant it, I was not familiar with the area and was skeptical about coming here. But I do not regret at all. If you come here, be honest to the staff members helping you. And be sure to talk to the staff for help whenever you feel you need it. That is what they are there for. Levi, keep up the great work.
    4 people found this review helpful 👍

  • 1/5 Lilith “NoctLilith” H. 1 year ago on Google
    Most of the staff on the psych ward are very kind and professional, however, Dr. Downes is the most unprofessional doctor I have ever seen. He is incredibly insensitive to his patients' feelings. He has a habit of speaking in a baby voice and using theatrics to mimic patient feelings/behavior. He did this with me and other patients I talked to at Levi Hospital. One term that he used was "Ninny baby who can't wipe its own butt" when referring to neglected children unable to function in society in adulthood, and he refers to pathological behaviors as a result of this neglect as "behaving childishly". I'm positive he did not learn this strategy in his many years of education as it is purely belittlement.
    4 people found this review helpful 👍

  • 5/5 Adam W. 6 years ago on Google
    Took my wife here and she got the help she desperately needed. They were friendly helpful only bad thing is when you visit you can't hug or have personal contact. My wife was able to call me daily and I was able to visit daily. She was feeling and doing better when she came out. She went in there fussing throwing crazy fits, but they were never mean to her.
    3 people found this review helpful 👍

  • 5/5 shamsy s. 3 years ago on Google
    Levi Hospital 🏥 is a great place to get medicated and balanced out. I would recommend it. The employees are great! And I really like Dr. Downes and Jane Brown. They are wonderful people.
    2 people found this review helpful 👍

  • 5/5 unboxingusa1234 2 years ago on Google
    This is honestly the best mental health facility that I have ever been to. The care is more personalized and Dr Downs actually spends time with his patients vs other facilities where you might get 5 minutes to talk to the doc. The place is clean and the staff is friendly. There where no violent outbursts among any patients the whole time I was there mainly due to the mostly calm atmosphere of the place. A few would get rowdy from time to time but no fights which is almost unheard of. The food is pretty good most days and there was a few meals I really liked! All in all this is a good place to go if you want to get better!
    1 person found this review helpful 👍

  • 1/5 Ginger S. 10 months ago on Google
    Aqua Therapy at Levi is not good for Multiple Sclerosis patients. They keep their water at 100 degrees, which gave me exacerbated MS symptoms. The excessive heat in the pool is too much. Beware MS patients!
    1 person found this review helpful 👍

  • 1/5 Alan W. 9 months ago on Google
    I wouldn't recommend this hospital if it was the last hospital on this planet. Please don't ever make the mistake of going to this place or giving any of your time to this joke of an establishment.


Call (501) 624-1281 Open on Google Maps

Trends



Last updated:

Similar Hospitals nearby

Last updated:
()