5/5 Shreyash B. 10 months ago on Google
I
recently
stayed
at
Mustache
Hostel
for
three
days,
and
while
the
first
two
days
were
a
delightful
experience,
the
third
day
left
me
thoroughly
disappointed.
It
is
important
to
note
that
my
overall
rating
is
heavily
influenced
by
the
negative
experience
on
the
final
day.
Upon
arrival,
I
was
immediately
impressed
by
the
hostel's
ambiance
and
friendly
staff.
The
room
I
was
assigned
for
the
first
two
nights
was
comfortable
and
well-equipped.
The
air
conditioning
provided
a
pleasant
atmosphere,
and
I
had
no
complaints
regarding
the
amenities
provided.
The
positive
experience
during
these
initial
days
left
me
with
a
neutral
impression
overall.
However,
on
the
third
day,
everything
took
a
turn
for
the
worse.
I
was
assigned
a
room
without
air
conditioning
or
a
cooler,
making
it
incredibly
uncomfortable,
especially
considering
the
warm
weather
outside.
The
small
fan
in
the
room
was
not
functioning
properly,
exacerbating
the
situation.
As
a
result,
I
found
it
nearly
impossible
to
sleep
or
relax
in
my
room.
In
my
desperation,
I
approached
the
reception
at
3
o'clock
in
the
morning
to
request
a
room
change,
but
unfortunately,
they
were
unable
to
assist
me.
The
room
itself
felt
like
an
oven,
and
it
was
an
extremely
unpleasant
experience.
To
make
matters
worse,
one
of
the
staff
members
accidentally
broke
my
favorite
glass
bottle.
While
accidents
can
happen,
it
left
me
frustrated
and
disappointed.
It
is
crucial
for
the
staff
to
exercise
more
care,
both
with
the
guests
and
their
belongings.
These
unfortunate
incidents
significantly
impacted
my
overall
impression
of
Mustache
Hostel.
It
is
disheartening
to
have
such
contrasting
experiences
within
a
short
period.
While
the
initial
two
days
were
enjoyable
and
left
me
feeling
positive
about
the
hostel,
the
last
day
tarnished
my
overall
stay.
I
hope
that
Mustache
Hostel
takes
these
experiences
into
consideration
and
addresses
the
issues
encountered
by
guests.
With
improved
room
maintenance,
responsive
customer
service,
and
increased
attention
to
the
wellbeing
of
guests
and
their
belongings,
Mustache
Hostel
has
the
potential
to
provide
a
consistently
pleasant
stay
for
its
guests.
1 person found this review helpful π