5/5 Merlins 8 months ago on Google
I've
been
to
Artotel
Thamrin
for
a
few
times
and
actually
know
this
hotel
since
their
1st
opening
(around
a
decade
ago)
also
been
to
Artotel
Sanur
in
Bali.
Last
week
i
stayed
here
for
two
nights,
i
got
my
room
on
the
3rd
floor,
as
usual,
comfortable
small
room
perfect
for
1-2
person.
Unfortunately
around
3AM
my
air
con
went
off
and
i
immediately
call
the
receptionist.
They
ask
them
to
send
technician
to
my
room
because
i
can't
sleep
without
air
con
especially
that
time
i
got
my
hand
injured
quite
badly.
after
checking
the
air
con
for
couple
minutes,
seems
like
it
needs
further
service
(took
2-3
hours)
and
it's
already
3AM
and
i
need
to
get
up
early
for
an
event.
Finally
after
some
discussion,
they
give
me
a
new
room,
it
was
a
bigger
room
(probably
their
suite),
at
first
they
said
i
can
stay
in
that
room
until
my
air
con
is
fixed,
but
later
they
told
me
to
stay
in
the
new
room
and
no
need
to
move
back.
I
really
appreciate
the
help
because
i'm
quite
struggling
with
the
event
i
need
to
attend
and
my
hand
get
injured.
It
is
not
because
they
give
me
the
suite
room
(which
obviously
too
big
for
1
person)
but
they
fix
the
problem
real
quick
and
as
a
guest
that's
really
helping
and
comforting.
I
don't
mind
if
they
give
me
the
standard
room
but
seems
its
all
fully
booked.
So
yeah,
always
recommend
this
hotel
to
my
friends.
The
breakfast
taste
really
good
too!
my
favorite
is
the
bubur
ayam.
my
only
input
for
Artotel
is..
please,
pleaseee
upgrade
the
TV
lol,
the
cable
TV
seems
not
working
really
well
in
my
room.
It
would
be
nice
if
they
have
smart
TV
with
netflix
or
youtube.
That's
it,
that's
all!
overall,
i'm
satisfied
and
always
satisfied
with
Artotel
group.