Veranda Hotel Pakubuwono image

Veranda Hotel Pakubuwono

Hotel

Sleek hotel offering polished rooms & a spa, plus a casual restaurant & a poolside cafe/bar. People often mention room, hotel, good, stay, clean, service, breakfast, nice, pool, time,


Address

6, Jl. Kyai Maja No.63, RT.6/RW.2, Kramat Pela, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12130, Indonesia

Website

verandahotels.com

Contact

+62 21 73910808

Price rating

$48/night

Rating on Google Maps

4.60 (8.7K reviews)

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Featured Reviews


Frequently mentioned in reviews: room (50) hotel (48) good (30) stay (25) clean (21) service (19) breakfast (16) nice (15) pool (15) time (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Steve Y. 1 year ago on Google
    Second time staying here at the Vernada in Jakarta, first time before COVID. Same excellent service from the belboys to checking in it is seemless. The breakfast is excellent with many types of international foods fro. Chinese, Japanese, American and European. The service here is also very good. I look forward to my next stay here at the Veranda Hotel in Jakarta.
    2 people found this review helpful πŸ‘

  • 4/5 Martina D. 1 year ago on Google
    I stayed in the deluxe room with queen bed. The room is nice, with parquet not carpet (which I love because I have allergy to dust). With tv with various local and international channels, bathroom amenities, hair dryer, mineral water bottles, coffee (nescafe) and tea (Dilmah), etc. No spoon though, so I had to ask the staff to bring me spoon, but he brought me a stirrer. It's okay, but actually i wanted to eat my cornflakes so what I really needed was a spoon hehe. There were ants here. So I made tea with sugar and kinda left it for some time, when I wanted to drink there were already small ants. The hotel should consider to spray insecticide or something for this. The other small problem was about the room service. There was no qr code nor menu card in the room but when I asked for the menu via telephone, the first woman who answered it said (and insisted) that there must be a qr code in my room. The only qr code in the room was for questionnaire, not room service. So I called again and not long, a staff came brought me a qr code that should direct me to the restaurant's menu but he said this only can be scanned not to be brought by me. So okay, I scanned it. However, I canceled ordering because already was too annoyed by this treatment. Other than that the room was nice. Not big but comfortable. The hot water worked perfectly. This hotel was located strategically near Simprug and Sudirman. I had a business early in the morning in Sudirman and ordering Grab in the morning was no problem at all. The check in-check out process were quick and easy, and the concierge was helpful. It was a comfortable stay and maybe I'll visit again someday.
    1 person found this review helpful πŸ‘

  • 3/5 Lucky Snack O. 2 years ago on Google
    It seems like 3 star hotel. The facilities is so so. Breakfast was very simple and the taste was not good Maybe need some improvement for 4 star hotel standard. In front of the neighbour room, there is the dirty dishes that are not taken from the night before till the day after
    1 person found this review helpful πŸ‘

  • 5/5 Minjae K. 11 months ago on Google
    Loved it. Rooms: The beds were really comfortable and the AC was properly activated making the experience more enjoyable without complains. Service: The room cleaning was really good. When we came out for breakfast and returned, the rooms were good as new. Location: I just liked the view of this place and the weather was always pretty good for swimming. Overall, a really good place to stay, recommended.
    1 person found this review helpful πŸ‘

  • 5/5 Ronald T. 2 years ago on Google
    If you are about to find a quiet place to stay around Gandaria, Pondok Indah, but didn't want to miss some attractions around Senayan and Blok M, choose this place. A cozy hotel with a good ambience and a fair cleanliness. The check in process was less than 5 mins. No deposit money needed. They are able to give you up to 3 access key card to your room. The lift was the touch less one and for going up, you'll need to tap the room key card that automatically brings you to your room. The room is spacious with 2 wooden chair, safety box, large TV, internet connection, panoramic window, and queen bed with 5 pillows. The amenities was ok, nothing to complaint. Go down to the lobby you'll find wylz kitchen for breakfast and all day dining place, a 1.2m deep swimming pool (til 8 pm using), and fitness center. Every morning the housekeeper will come and ask if you got any laundry to do. The only thing that comes to my concern was the pest control, found some ants around my sink and the use of mask for the housekeeper, they need to see it as a health protocol and hygiene. A pleasant stay anyway.
    1 person found this review helpful πŸ‘

  • 5/5 Meida 1 year ago on Google
    i like almost everythings , clean room & bathroom, bigger room , there's a clean pool that operate 6am - 8pm. in a strategic area , and a really good food, i mean the breakfast is really good , they have various menu , and everything is delicious. worth the rate , better than what we expect .
    1 person found this review helpful πŸ‘

  • 5/5 Robert Mulyono P. 5 months ago on Google β€’ 133 reviews
    This hotel is good, it gives quiet, peaceful vibe in the busy Jakarta, the Gym small but still can satisfy my need for pumps, open from 06AM till 09PM, got Apples and Oranges in the bowl, serve free water and Orange infusion Water, the Machine all are good. Swimming pool last time the water is not so fresh, maybe too much chlorine or something, so my skin got itchy and hurt. Room is clean, have a nice fragrance, bed is hard but comfy so can maintain posture, pillow was great very comfy, the table is long and big very functional, not so many charging place but still Ok. Breakfast got many choices, but all noodle variant everyday were overcooked until soggy. The other menu was great. Service is good. I love this hotel. The location is not too prime for me but Still OK for Business trips.

  • 1/5 andar i. 7 months ago on Google
    Actually the room was comfy but the service was extremely poor.. the internet didn't work even after calling the reception to fix it many times & the answer was so sorry that we had a problem with the wifi at your room that cannot be solved tonight.. never thought to stay there any longer
    1 person found this review helpful πŸ‘

  • 5/5 Yohan 1 year ago on Google
    I chose this hotel because of the location. To my surprise the hotel is better than i expected. I really like the choose of color and materials of the interior, feels luxurious yet homey. The check in is a bit long because they requested a security deposit . The room is well maintained, clean and tidy. The linens are clean and scent free, although some towels showed some wear and tear but you can request a new one. The exercise room is small but clean , but you have to request that access to second floor be added to your room key. The security of this hotel is good, delivery will go through front security, so no gojek or grab in the lobby. The service is also excellent , i requested to borrow knife to cut some fruits, instead they cut the fruits for me at their kitchen. Food is good, try their restaurant Wyl’s kitchen / the forrest and sumo-ji , both are also instagram worthy.
    1 person found this review helpful πŸ‘

  • 5/5 Ahmad M. 6 months ago on Google
    One of the most comfortable hotels I have ever visited, with its spacious lobby, very comfortable, clean, and well-maintained rooms, incredibly friendly, responsive, and efficient staff. It makes me want to return to stay here again soon. And one of the most enjoyable moments was having a delicious breakfast with a variety of menu options, along with a view of the pool and the green trees surrounding it, which made me want to linger in the restaurant for a long time. Thank you to Miss Sarah for being so friendly and humorous.πŸ™πŸ»πŸ™πŸ»
    1 person found this review helpful πŸ‘

  • 5/5 Shivani M. 9 months ago on Google
    Pretty good hotel for long stay with all the comfort. Rooms are neat & tidy and cleaned everyday by staff. The breakfast spread is really good and the restaurant serves a variety of continental and local dishes. The staff is very generous and polite and always ready to help. Overall it was a comfortable stay with all the amenities at Hotel Veranda.

  • 5/5 purwanto s. 6 months ago on Google
    Situated right across a bus stop and only a waking distance from the commuter line station, this hotel is not only accessible, but also surrounded by places to look for foods and coffee. There's a mall as well nearby.

  • 5/5 K Y. 10 months ago on Google
    We had a pleasant stay at Veranda. They have affordable, clean rooms where we can relax. Staff is very helpful and attentive. Will come back.

  • 5/5 Omar Hj I. 9 months ago on Google
    One of the best boutique hotel in Jakarta. Besides the accommodation, location and ambience, the services provided is excellent and over the top. Kudos to all the staff that always makes my stay here really wonderful. I've always feel at home here so much so that I've save the address as home on my phone. My place whenever I'm in Jakarta. Special thanks and compliments to Ms Yanisa and Kiki.

  • 4/5 Alifa D. 1 year ago on Google
    The rooms was fine, clean and neat The ambience also fine But when we stayed there, took a lot of time to order room service. 1st time, we've waited for 20 minutes before they took our phone just to order foods. Second time (1 hour later, need to re-order food for the kid), they didnt even picked up the phone. Trying almost 30 mnts back then, so I gave up. Ordered from gojek instead. 😌😌

  • 4/5 Renni E. 11 months ago on Google
    Spacious cafe with green looks & swimming pools view terrace, good location for group gathering, has been here for 3x continues year for big family lebaran gathering before & after pandemic

  • 5/5 Patcharawut S. 1 year ago on Google
    Overall is good. The room is clean and the location is near Gandaria city mall. Sadly, I have to minus 1 point because the manager at Wyl’s kitchen asked us to pay for a small cup of hot water which is higher than the price we bought the cup noodles!! Even though it is not a big money but I see it a poor kindness and service of your hotel that you have done this to customers who booked a room with your hotel for 2 rooms and 3 nights each. Except this issue, all are good.

  • 4/5 Muhamad A. 11 months ago on Google
    Overall veranda is a pretty nice hotel located in the city center of jakarta. Not too pricey. The hotel is pretty clean and neat. However, they are shortage of key card, hence one room only get one card. To be noted that, the deluxe is not too spacious. I’d say it is a budget hotel with a bit of better service and decor. Do select the grand deluxe type for more spacious hotel room. Overall it is pretty nice to stay at veranda hotel..

  • 5/5 farah r. 1 year ago on Google
    the room was okay and spacious. There are a lot of lamps and storage. The hot water was nice. My favorite is the special tea from the hotel.

  • 5/5 martha 7 months ago on Google
    Food and the ambiance was nice, it was really pleasant. thank you ms Jessica for the hospitality that were given! Totally will be back again here

  • 5/5 Azira U. 6 months ago on Google
    Im super please with this hotel. Good hotel, super comfortable room, delicious breakfast. Worth your money spend on this hotel ❀️

  • 5/5 Wanasarah P. 6 months ago on Google
    The hotel is really comfy! It's a really great choice to choose this hotel for a staycation (especially if u have a concert to attend at GBK). I love how clean the room is and how helpful the staff is to us. Special thanks to mas Diki for helping us with things while we're there, it means a lot for us! Thank you, Veranda. We sure will choose this hotel again once we come to Jakarta.

  • 5/5 Makan B. 6 months ago on Google
    Great hotel in good neighbourhood. Stay on weekend and amazed by the service and hospitality. Special thanks to Sarah and Imron at the restaurant, super friendly! Truly recommended for weekend getaway

  • 4/5 Andre Gemalasatria L. 5 months ago on Google
    Comfort and nice place to stay. Good breakfast too. Located in the heart ok Jakarta Selatan. Good for staycation or bring relatives from another town or country

  • 5/5 Muhammad F. 5 months ago on Google
    Veranda Hotel Pakubuwono offers a delightful stay with its strategic location near a busway station, ensuring convenient transportation. The hotel boasts a unique concept, providing guests with a distinctive and memorable experience. Additionally, the on-site restaurant offers a delightful dining experience, complementing the overall pleasant stay.

  • 1/5 Yun Sik Mike C. 4 months ago on Google
    The hotel was carrying out a paint job at night 11:00PM. When the staff answered my complaint call and could not provide an answer, she pretended she couldn't hear me anymore and decided to hang up. Because the paint smell was coming into my room through ventilation, I couldn't sleep well throughout the whole night and had a terrible headache the next day. Truly one of the worst experiences I've ever had at any hotel.

  • 5/5 Gwenda 4 months ago on Google
    My second time to stay here. Very nice experience. Dion is a friendly and kind staff, I am impressed by his assistance and smile!

  • 5/5 Leksy J. 3 months ago on Google New
    Good ambience. Clean room. Convenient location. Efficient check in and check out process. Thanking Laras, Gian, Mujianafor the excellent service.

  • 4/5 Reski S. 1 month ago on Google β€’ 12 reviews New
    I stayed here for 7 nights for business matter and it was amazing. The staffs were friendly and helpful. The food was very good. I only had few problems, there were some kind of ants/bugs in my room (I stayed in 607) and one day I was really sick and back to the hotel at 14.00 but my room was still a mess, I called the receptionist to tell them not to clean it because I wanted to rest, but then the cleaning service came and open my door right away, I was shock! But yeah, overall it was okay. The plus point is the lobby was enormous and have many cozy sofas.

  • 5/5 Maria A. 1 year ago on Google
    Raise the glass for the chef! Taste of the cuisine DAEBAK! For western plate... I was there for meeting section... But someday, I'll stay for vacation...

  • 4/5 Adrian H. 2 years ago on Google
    Gopd hotel, just the room cleanliness could be improved, there's lot of doodle that are not yet cleaned

  • 3/5 Diana Nur F. 2 years ago on Google
    Nice and clean room.. the gym is good too.. but the wifi is terrible. Loving the breakfast menu tho

  • 3/5 Davin M. 2 years ago on Google
    It seems like 3 star hotel. The facilities and service wasn’t good enough for 4 star hotel The breakfast menu is so simple and the taste was so so There is the dirty dish that aren’t taken from the night till the day after

  • 4/5 ovi o. 2 years ago on Google
    I was stayed for a night. Actually I love the place, the paintings on the wall, the pool and the food for the breakfast were great. But for me, 4 starred hotel with bad WiFi is a big question. Except WiFi, all good.

  • 3/5 Amir H. 2 years ago on Google
    Great accomodation for family stay or business occasions, seems after lock down which hit hotel industry pretty bad also affecting Veranda, you will find the condition is poor, the cleanliness drop due to fewer cleaning staff that they have now.

  • 5/5 Shabrina Indah F. 1 year ago on Google
    Perfect location, easy to get around. Great ambience. Friendly service. Comfy and clean room. Veranda has a restaurant called Wyl’s Kitchen on the ground floor which is really beautiful for weddings or any events. Spacious parking area. Reasonable prices.

  • 4/5 Suhaili Abdul R. 1 year ago on Google
    Hotel facility seems okay. Located not too far distant from city center. Food served also quite good. Was informed hotel rate also very reasonable

  • 4/5 Rina 1 year ago on Google
    Room size is enough for 2 person, clean, breakfast is great, varieties menu, room service is over price, room to room wall is not soundproof, i could heard child voice and peoples talked from room besides, if we stay during weekend, we can not enjoy the restaurant and pool because there always a wedding ceremony

  • 4/5 Sonny S. 1 year ago on Google
    Beautiful hotel with touch of Japanese style locates near to Pakubuwono Signature. The lobby is quite big which could be considered as lounge since has many sofa, chairs and tables with beautiful yet unique ornaments. The front desk has two areas of table for receiving guests with each has its own chair. I occupied two rooms for me and family and the room was nice. The most i liked about the room was its bed, nice one. The restaurant was not big to my opinion but has beautiful theme color of white and space of restaurant could be expanded by using some space next to it of swimming pool area. The menu of the breakfast was not so many but complete one. The most i like about the restaurant is the taste of its food especially sambal and nasi goreng/fried rice, the nasi goreng and sambal really delicious and also not to forget its fried noodle. The swimming pool was not so big with depth of 1.2m but it was good enough and surrounded by green tree and plant and nice flower. The hotel has gym area on the second floor which although not so big but has enough equipments and treadmill completed with toilets with clean arrangement. The parking lot was small either in the basement and outer area and there was no lift to the basement of parking lot so this could be an issue when going to drop and take the suitcase. Just make sure you drop off and load luggages on the lobby area. Still inside the hotel area, next to its restaurant there was another public Japanese restaurant named Sumoji. The hotel has small nice veranda on its front area with beautiful flowers and greenery. One of my issues beside of the drop off luggages was neither the front office officer nor the restaurant officer seemed reluctantly accepted my payment, they seemed would like to delay in accepting the payment. Overall it was nice hotel and worth staying at. Thank you to the all hotel staffs especially Nadya of the restaurant and the security officers. PS: i did notice of the security officers in the main entrance, they welcoming guest and issuing parking ticket. To the management, could you give them small chair to sit so they do not have to standing in hours? sorry this is just my concern.

  • 4/5 Piter H. 1 year ago on Google
    Nice and enjoyable, close to get anywhere, especially to Gandaria City Mal which only around 1KM only. Love the swimming pool, its quite long and not crowded at all. There was nobody at the pool, perhaps because I always swim at the morning :) The Room itself neat and clean, the aircon is cold! Cons : the internet so damn slow. Its a shame the hotel with this quality cant provide better connection. Hopefully in future they will upgrade the bandwith.

  • 4/5 Eric Effin' P - MTB C. 1 year ago on Google
    Close to Senayan golf and also PIM golf. It's a good golf hotel for the enthusiastics. Hotel is well positioned just 500m away from Gandaria city. Food is good and the surrounding quiet - request for pool rooms, else the road rooms can be very noisy. Rooms are good and all works well. For those who want to have events there however, be prepared for hectic jams because the carpark is relatively small.

  • 5/5 sampurna shiksha c. 1 year ago on Google
    . It was spacious and I like the lay out; from entrance, sitting area and bedroom to left, wardrobe to the right, connected to the bathroom area with the bathtub looking out the city view).

  • 3/5 Dr. Maya S. 1 year ago on Google
    I always remember Veranda as a great hang out place to chat n dine at the pool side .unfortunately the management seems not to care much now ; food is ok but the setrung was as it is

  • 5/5 Lia H. 1 year ago on Google
    There were no towels in our room when we arrived, we called housekeeping asking for one, had to call several times until the towel was brought to us...fortunately the room and our view from the room was okay

  • 5/5 Louise W. 1 year ago on Google
    Everything at the hotel was well run. From check in, through the wedding reception and breakfast next morning. The only criticism I would have is that there weren't enough teabags and coffee in the rooms.

  • 1/5 Dyah P. 1 year ago on Google
    Our family stayed here during NYE. Worst experience ever. Service cannot justify the price we paid. We ordered a single bed and early check in via Agoda. Instead, we were being placed in a twin bed room during the family holiday. We cannot connect to the wifi as well.

  • 5/5 Bharati B. 1 year ago on Google
    We had a nice stay. The check in & out were hassle free. The staffs are friendly & had good service. The room was big & clean. There's a clean pool that operate 6am - 8pm. Overall will recommend

  • 5/5 dev s. 1 year ago on Google
    We loved our stay so much the first time that we decided to book anothrr stay 2 days later. The staff was friendly and courteous. Easy access to Plaza Senayan. We had fun at pool. The breakfast was great. I look forward to staying here on our next visit.

  • 5/5 Albero S. 1 year ago on Google
    We loved our stay so much the first time that we decided to book anothrr stay 2 days later. The staff was friendly and courteous. Easy access to Plaza Senayan. We had fun at pool. The breakfast was great. I look forward to staying here on our next visit.

  • 2/5 Unnikrishnan P. 2 years ago on Google
    Services were very poor. Not getting response from the reception most of the time. Two times I got plastic paper along with sausage. Reported to the food serving people. Other major issue is language. Few people only speak English. Airport pick up and air port drop also they promised while picking up from airport. But at the time of check out they refused give airport drop service. Moreover they charged 12 million for 9 nights quarantine no invoice given. I will never recommend this hotel to anybody.

  • 5/5 Thurston R. 1 year ago on Google
    great service from enterance until check out, keep it up and they seems like really polite even with Ojek Driver my first choice if i go to Jakarta again

  • 4/5 H N. 1 year ago on Google
    It was my second time stay here. Always serve best service and clean room. But there is one of things I feel bad, my room was knocking at 11.30 a.m for remind checkout while in the room has a phone. Why you just call and not knocking?


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