Mercure Jakarta Sabang image

Mercure Jakarta Sabang

Hotel

Fashionable rooms in a polished lodging offering a modern restaurant, a cozy bar & an outdoor pool. People often mention hotel, room, good, staff, stay, breakfast, great, service, Jakarta, location,


Address

Jl. H. Agus Salim No.11, Gambir, Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110, Indonesia

Website

all.accor.com

Contact

+62 21 3503066

Price rating

$49/night

Rating on Google Maps

4.50 (6K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (48) room (34) good (24) staff (20) stay (18) breakfast (15) great (14) service (14) Jakarta (13) location (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Dave M. 8 months ago on Google
    Stayed for 2 nights here. Check in and out was very quick. Hotel is located in very great spot, near sabang as culinary spot, kebon sirih for several other restaurants, around 10 minutes walk to sarinah mall and cinema, around 10 minutes to monas (good spot to jog and walk). Room size was okay (was staying on deluxe double room), room was clean. Hotel staffs were all very nice. Breakfast was awesome, love the dimsum and porridge. Not forgetting the espresso was included with breakfast which was very awesome. A very nice experience staying with mercure sabang.
    8 people found this review helpful 👍

  • 4/5 Peter V. 1 year ago on Google
    We went to the hotel for two nights only. The hotel generally is good, but honestly the price-performance ratio was not satisfying at all. While I felt that the hotel price indicates a high class luxerious hotel, I did not feel that way during my stay. For sure, the rooms are tidy and nice, but for that daily rate, I expected a complimentary breakfast, a bigger room, and more facilities. Iron & Iron board had to be requested and was not in the hotel room. Furthermore, the Iron could be used only for 2 hours before we had to return it. Laundry service was available, but we did not use it since it was only a short stay. The pool was in the middle of the building next to the dining place, which made it feel uncomfortable and crowded. We did not use the pool because of that reason. A little bit more privacy / separation from the lobby would've been great. Our luggage has been carried to the room. There was always someone who opened the main door for us. I can say that the service was good. Concluding, good service and very good location but too expensive and too little value for that price. Nevertheless, we enjoyed our stay.
    4 people found this review helpful 👍

  • 3/5 Edi Kurs (. 8 months ago on Google
    Strategic place right at the center of Jakarta, you can find lots of food (local famous culinary) around One more thing, and the most appreciated in this hotel is there a massage chair 😅 so you can relax after strolling around Thing that needs to be improved: smoking area are so close to the swimming pool, i know that it's on the outdoor side, but there's a lot of children's here. Hotel should create some kind of wall so the smoke cannot reach children I can smell cigarette from this chair, I'll reduce the star for this matter
    2 people found this review helpful 👍

  • 5/5 Antonius R. 1 year ago on Google
    I have been there for a meeting with Tourism Ministry for tree days. The hotel staffs are kind, full of smile. The menus are amazing.
    1 person found this review helpful 👍

  • 4/5 pansam g. 8 months ago on Google
    The 6th floor is used for meetings or seminars and so on. quite complete with a room that is not too big. the event went very well and ran smoothly. Great...!!!
    1 person found this review helpful 👍

  • 5/5 Kick J. 1 year ago on Google
    This hotel is place near everything along with crowd of jakarta. The room is quite cozy, with good bfast and service. It takes no more than 5 min to check in, and get the key. They announced this place just have renovation after pandemic, so everything looks new and fresh. The one and only my disappointment is, i cant borrow spoon and plate after ordering food from the outside.
    1 person found this review helpful 👍

  • 4/5 Asa A. 1 year ago on Google
    Nice hotel room just like any other mercure hotels, but one thing i notice is that reception staff (woman staff) was kinda tired?? Not smiling at all during the check in process Compared to other mercure hotels, this one is at a lower point for me. Great location tho! Near the monas and the CFD

  • 4/5 sarah d. 2 years ago on Google
    Big & comfy bed, service was also good. Recommended :)

  • 4/5 Danny S. 1 year ago on Google
    Everything you’d expect from a Mercure. Clean and comfortable rooms, and pleasant staff. Food was good and a curtesy check to the room about it was appreciated. The big issue encountered was that the connecting rooms create a lot of noise. There was a family in the room next door and you hear everything through the connecting door. Not helpful to have small children screaming at 6am when you are jetlagged from 16th a of travelling. The gym was good, but the bike broken.

  • 5/5 Luc G. 1 year ago on Google
    Excellent hotel close to the long distance train station. And wonderful service at the reception desk by Fauzi and vivi. All my requests were promptly handled. Food is delicious with a very generous buffet.

  • 1/5 kaledo x. 1 year ago on Google
    As its my first time to be here..i would express my experiance with the hotel so anyone can have the benefet of the review b4 coming here. As the location of the hotel is very accessable and very near metro stations and malls is like 20 minuts walk away..some cafes near by ..the locatio is good..yet dont think the view is outstanding..its on the swiming pool right in the middle. 3/5 Rooms are a bit tight and sad..kinda international standard wch u stay and crash.. Still clean and service is nice 2/5 Service are helpfull and nice..clean too 4/5 Food as breakfast is limited..city style tho..and no challenge in big variety....still decent tho 3/5 Over all .i would go to the hotel again if theres nothing else available tho. Hope the hotel enhance and develop for their own success 👍 Best of luck

  • 1/5 Mojo T. 1 year ago on Google
    Bad. As for the hotel in this class, no surprises. The real challange is the English language; early wake up call - despite repeating multiple times the date of the wake up call (2 days from the request, and check out information) you can be sure to be woken up the very next morning (4:30 am)... ...staff's fun, ignorance, malice?

  • 4/5 Nigel T. 1 year ago on Google
    Excellent mid town hotel. Eco friendly amenities. European design. Great location. Good Street food within 100m. Bicycles available for rent. Jakarta is a great city for cycling. It is flat and cycling is far faster than other transport options. I look forward to staying here again.

  • 3/5 Luthfia Abdi F. 11 months ago on Google
    Come here for Iftar few days ago. Good food, good ambience (even tho quite pricey). But the thing that bother me the most was the live music. Could you please move them to sing outside? Because i can't even have a proper conversation with my friends. It was too loud

  • 3/5 al d. 10 months ago on Google
    The room itself looks very nice. Shower was pretty bad sadly, only luke warm water? How? Breakfast wasn't anything to my liking. Tiny tasteless slices of cheese that broke apart while looking at it. The warm dishes didn't taste well either, tried a lil bit but didn't look appetizing. I ended up eating 1 small pancake, 1 petit croissant with jelly. Still hungry

  • 4/5 anggi h. 10 months ago on Google
    Attended a meeting here, the location is at Jakarta's heart. Easy to find cafe and other place to relax. Meeting rooms was neat, clean, and tidy.

  • 5/5 Frina R. 9 months ago on Google
    Thank you Mr. Fauzi ( FO ) and Mercure Jakarta Sabang team for your attention. You have welcomed us sincerely, provided memorable treatment for us, did not discriminate between guests, the service was all friendly and we were very comfortable during our stay. Recommended Hotel.

  • 5/5 Yetty S. 6 months ago on Google
    Neat n clean room, love the pool bar, the chic resto design, the warm welcome from all the staff, made us feel less nervous for having the visa interview in the early morning

  • 5/5 Raden Bagus Hadiningrat s. 6 months ago on Google
    Location, food, room, meeting room, friendliness of the stafd, surely one of the best hotel in the town. But the parking lot is quite small

  • 5/5 Sukarni S. 8 months ago on Google
    In a hectic surrounding, finding a cozy place to stay like this hotel is relieving. Friendly staff and hommy-taste meals are additional plus. Would like to come back again in the near future.

  • 5/5 Анастасия �. 6 months ago on Google
    Nice hotel if you are in the town for 1-2 nights, cool corners with breakfast, they don’t have oat milk and coffee from machine isn’t cool, so be ready to walk across the street and find it near I didn’t get the idea how pool is located, how I can swim in front of people and breakfast/check in zone… And also weird situation with dancings at 7am in the front of hotel Sunday morning 🤣 Others is cool: room, quality of bed, shower

  • 5/5 Uwe K. 6 months ago on Google
    My choice also for the future… but lovely mercure your coffee to breakfast it’s not good! One machine for around 50 people? I’m sure this you can better… ☺️🤗

  • 1/5 wahyu p. 6 months ago on Google
    Restaurant staffs was lack of ethic, they thrown away my drinks and bumped my chair while i do my lunch and not even said sorry, think twice or even more if you want to staying here and spend ur time inside the hotel,

  • 5/5 Daniel L. 6 months ago on Google
    Our second stay at this hotel, and this stay was as good as the first. Friendly and professional staff, with clean and comfortable rooms. Breakfast is delicious, and highly recommended to include as part of a stay. The hotel itself is located conveniently for access to Monas (National Monument). Walks to museums, Istiqal Mosque and Jakarta Cathedral are also not too far away. Excellent hotel, highly recommended.

  • 5/5 westry l. 5 months ago on Google
    had a wonderful time for a week with family at Mercure, Sabang. many restaurant nearby, our favourite is the new indonesian cuisine at Batuna, near mercure. location is close to the malls and easy to get public transportation.

  • 5/5 Ricky W. 4 months ago on Google
    Nice hotel for leisure or business, just walking distance to Sabang street, Sarinah, or Plaza Indonesia. All staff were polite and so helping. Limited parking area, but the hotel serve vallet service. Nice breakfast with variety of choice. The only minus thing since i stayed at 5th floor, seems some staff doing decoration at 6th floor at night, and clear sound to the room below until midnight.

  • 5/5 Miharu J. 4 months ago on Google
    I stayed 3N 2D in game room and really satisfied because there are arcade game in the room and comfortable. Staff is very helpful & friendly. The location is strategic, near jalan sabang, where you can have lots of choice for street foods. Recommended as one of the best accomodation in the area.

  • 4/5 N I. 4 months ago on Google
    No pet bottle water, only a bottle of water Analog air conditioner But silent, you can get good sleep Breakfast is good you can try local beverages

  • 4/5 Krisanto P. 4 months ago on Google
    Went for a wedding reception here. Location is strategic in central Jakarta. Many transportation and local street foods available nearby. Drawback only parking space very limited. You need to park across the street if parking lot is full.

  • 5/5 Jirapat S. 1 year ago on Google
    Good location. Nice interior, value for money and comfortable even room area only 23 sq.m. It would give perfect 10 if old towels replaced with new one.

  • 1/5 Frederik W. 2 years ago on Google
    i got call this evening from mercure staff asking regarding bottle shampoo & bathroom glass that are missing. i told staff that you ruined my weekend, i had long flight from jkt.. they should wazzup me first on monday. they only thing the bottle of shampoo & bathroom glass without thinking the customer in their weekend. no empathy. in addition, the water jar inside the room is smelly..and…😬

  • 5/5 Elvita S. 2 years ago on Google
    Stay here for transit for 2 nights at 334. The hotel I always choose during this pandemic. The health protocol is maintained continuously, all staff are trained but still maintain hospitality. Thank you to the reception staff and voucher for meal. Also the restaurant staff when I had to wait for checking in cause arrived too early, especially Ms. Leni, who kindly and friendly helped accompany me. No need 5 star hotel when i can get a 5 star hospitality. Keep it good and hard work and keep safe. Bless you all.

  • 3/5 Jovita J. 2 years ago on Google
    unfortunately the smoking area is close to the lobby. so as soon as you enter the hotel, you can smell cigarettes, and the lobby is hot. but overall enough good 👍

  • 5/5 Susilowati T. 2 years ago on Google
    Went there for meeting. Got a pool, wifi, comfortable cafe next to the lounge, message chair. But what amazes me is the staff, they really listen... and the improvement by each passing day. Just great

  • 4/5 Don a. 2 years ago on Google
    Nice hotel. But ..hre first time in my life ..a 4 star hotel dosent put mineral water bottles in inside rooms....they said..must use dispenser which is outside the room..... I don't know if accor hotels accept this or they know this

  • 5/5 Yudi S. 2 years ago on Google
    Nice place and nice people. It's recommended for staycation. And the food is nice, too. You should definitely try the Sunny Side Up for breakfast

  • 5/5 Barasa O. 2 years ago on Google
    Loved it. The glass walls/doors are so clean, smacked my head into one 🤕 cause I didn't see the glass and walked right into it. They no longer offer bottled water in the rooms, so you have to fetch water from a dispenser in the corridor. Good idea. Too much plastics in Jakarta

  • 4/5 Shifa Nurrainy K. 2 years ago on Google
    overall good and comfy placee in addition receptionistt alsoo humblee today mas arie and team thankyou!

  • 4/5 Soffy F. 2 years ago on Google
    Strategies place to stay in central Jakarta, I can even walk everywhere 🤩 I love to breakfast in here, the waffles is so crunchy yet the taste is awesome too, enjoy it with a cup of black coffee. Perfect! Forget to took the waffle's picture because I just so in love haha..

  • 3/5 John Andreas Smith (Herr J. 2 years ago on Google
    A great hotel for fellow workers who need to stay up late or had business trip on Central Jakarta. But, tbh some of the plumbings and tableware here aren't installed well, perhaps it could be a point for evaluation

  • 1/5 riza n. 2 years ago on Google
    Parking is very inadequate, only enough to park a few cars and they suggested parking in the opposite building which is very far away, parking fees are also quite high for an overnight stay, staff were not friendly at check in, when I showed proof of booking in PDF format and they asked proof of account check at Agoda, this is my first experience when checking in with a very long process, then the layout of the room with the back number of room 01-02 is not so good, because the AC is placed in the bathroom and the room temperature is not cold, this sharing aims to be more considerate if you want to stay at the Mercure Sabang Hotel, it is better to have another Mercure branch because of its many advantages. Thank You

  • 5/5 Awalludin S. 2 years ago on Google
    A cozy hotel to stay, and conduct your hybrid meeting. Good wifi for zoom and webinar meeting. Full board / Full day meeting package is also available.

  • 5/5 email t. 2 years ago on Google
    I stayed in this hotel for a full week. I can say that Mercure Sabang ia an exceptionally good hotel, way beyond my expectation. It says a 4 star hotel, but the hospitality and quality of the hotel itself feels like a 5 star one. Neatly decorated room, clean beds, and good bathroom. The only drawbacks are: most of the rooms in one of the hotel wings are small. Plenty of breakfast and dinner menu (6 each, with 2 local foods, 2 western foods, and 2 healthy foods). You can also even chose your own drink! Spectacular. My favorite picks are: ati ampela soup, soto bogor, american breakfast, and babat fried rice. Tip for visitor: always pick cappuccino for every breakfast, it is free and it gets you boosted for the rest of the day. 5/5 would come and stay again.

  • 5/5 Seba S. 2 years ago on Google
    It a great place to stay in Jakarta. Rooms are clean, modern, comfortable. Good restaurant.and kind hotel staff around.

  • 5/5 Bunga P. 2 years ago on Google
    Great for stay with kids at games room! They have arcade games (ding-dong) at room, wow! My son was very happy. Health protocol well implemented. Cleanliness great. Room spacious and clean. Breakfast ok with many choices of food and beverage. Pool not to big but enough with kids pool. Strategic location near famous sabang culinary area, walking distance. Staff are friendly and helpful, they have kids activities on weekend. Surely will back again! Thank you Mercure Jakarta Sabang for the great hospitality.

  • 5/5 Luke R. 2 years ago on Google
    Awesome room, with great service. Huge breakfast delivered to room. Parking is limited but had a space. Real good

  • 5/5 king e. 1 year ago on Google
    Affordable, location is great, quiet with lots of trees in the surrounding. Service is also great. Special mention to Leni one of the staff at the restaurant. Always smiling, warm and hospitable. Thanks Hotel Mercure. Will definitely recommend and book this hotel again in the future business trip.

  • 4/5 Sabilal M. 1 year ago on Google
    Just enough for a 4-star hotel. It has a really nice meeting room but the room needs to improve. The water heater didn't work well while I spent 3 nights here. The food is ok but the placement is a bit confusing coz they put the dishes here and there.

  • 5/5 Barry P. 1 year ago on Google
    Held an event here, their service was great. We use the sky ballroom, located in the 6th floor. Small hotel, had pool, probably had gym too. Parking was limited but we can park in building across the hotel. The food provided was also great, there are 2 portion and 4 snack, a lot!

  • 3/5 Bliss T. 1 year ago on Google
    Check in need improvement to accept flexibility name a little different from the identity card and the Agoda booking receipt. Take 1 hour or more to confirm and make changes. Hotel shall let us check in rooms first because we tired. Later can submit or claim back if anything.

  • 1/5 maxime 1 year ago on Google
    I do not recommend this place. we arrived no wifi in the room, he's been trying to fix it for 1 hour but nothing works. and the air conditioning does not work. we ask for a refund to change hotels and they refuse. I do not recommend this place

  • 5/5 fajar z. 1 year ago on Google
    Strategically located in the heart of city, Mercure Jakarta sabang is in the walking distance to government office, convenience store, high-end bistro, hawker/food stalls and national monument (monas) of Indonesia. It's also offer excellent service and comfortable room that represents it's global brand. For futures improvement, maybe hotel management needs to add more breakfast menu choice.

  • 5/5 Ancella C. 1 year ago on Google
    I adore this place! It was a pleasant moment when I had a meeting at Sky 3. The service is excellent! Mas Awal assists in obtaining the best deal, whereas Mas Dede and his team (Mas Hayin, et al) are genuinely nice, professional, and nimble. The restaurant and food were also excellent. Keep up the great work!

  • 4/5 Mini M. 1 year ago on Google
    Good location and good services! There is a parking for bicycle even a very small spot ;) For car parking, well it's not easy to get. The space is not big enough for the guests who brings vehicle! Overall the hotel is good.. you should try for staycation!

  • 5/5 lise M. 1 year ago on Google
    Had a lovely stay at this hotel. Very comfortable and attentive staff. Erick was very helpful and would always follow up for any issues. Thanks for making me feel so welcome and at home

  • 5/5 sinta l. 1 year ago on Google
    My second home in Jakarta, perfect location, comfortable room, friendly staff, delicious breakfast and monas statue is very near for morning walks. Best choice hotel for business trip in Central Jakarta area

  • 4/5 Kamal D. 1 month ago on Google • 16 reviews New
    Outstanding hotel. We appreciated the innovative concept. The staff demonstrated exceptional service, consistently displaying a willingness to assist and provide guidance. The accommodations were immaculate, featuring numerous delightful details and tasteful decor throughout. The panoramic views from the rooms were truly captivating. The culinary offerings were exquisite, and the ambiance exuded a relaxed and convivial atmosphere. We eagerly anticipate a return visit in the near future. Highly recommended.


Call +62 21 3503066 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Outdoor pool
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Business center
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Spa
    • ✓ Fitness center
    • ✓ Bar
    • ✗ Pet-friendly
    • ✗ Airport shuttle

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