Old type of hotel but our stay was just nice. Breakfast was just okay. Not so good, not so bad. They're few varieties of so-called international buffet menu. Just few feedback, on our 2nd day of stay in the hotel, laundry service wake us up from our sleep and with our surprise, they even open our door to check if there’s any guests inside. Was it part of their standards? Aside to that, we didn’t inform anyone to clean up our room. We leave our valuable things on the drawers of the room (as the safe lock was not big enough to keep our things) including laptops, others gadgets and including foreign money currencies and to our surprise when we got back from our whole day tour, our room was cleaned up. Where’s the privacy of the guests?

Well maintained old hotel located in the centre of north jakarta. Easy access, connecting to the mall. There are a lot of traders in the mall Rooms are spacious but a bit old and smells of old carpet. But they do have good breakfast. Swimming pool also very nice. Its not an infinity pool but still nice. Well done Le grandeur Hotel

Good location and the building is fairly nice. The rooms are a bit outdated. One of the table lamps in my room was broken and just taped back together. The bathrooms don't have hand towels. The elevators don't have sensors so they will close on people (will open back after hitting you) and do hurt quite a bit. There's a bakery downstairs (inside the hotel) which is convenient for a quick snack the bread was cold and stale.

I booked a non smoking room for me and my family but they gave me a smoking room, even I already paid it. This horrible. I have to ask the hotel room keeper to put some refreshment into the room first before we went in. Few minutes after we reach the room, a room keeper came and sprayed the room two time with refrigerant, but still smelly. Room is spacious and My stay with with family was great. Unfortunately, we could not enjoy the night city scape during new year eve because some spotlights from swimming pool pointed toward hotel room which really distract our view. If only lights were off, it would be amazing. However, We really enjoy the room the super excellent breakfast. child's swimming pool is nice and my little daughter really enjoy it. I did not try the big one though. I wish I had a chance to stay one or more night three.

There were some cockroaches at our friends suite room. Our room was nice. The bathtub was slippery. And we have to wait for some time for our buffet in the morning. Never seen that crowd before at a five star hotel. due to the crowd, we're running out of food, way too many times. so sad. but the view from the suite room was extraordinary, esp when the fireworks start to play. Very nice!

Very helpful and friendly front office crew, rooms is clean. Better to book through Le Grandeur website rather than direct book to front desk, because the prices different is pretty much and you get the additional advantage of 2 pc free laundry and late check out until 3 PM. Sometimes you book through other travel provider also can get cheaper prices than direct through front office, but you don't get the additional advantage. Breakfast is very good, many choice of food and the taste is also good. The thing need to be improve is the shower seem too old and even have been close the tab but water still coming out, electric sockets need to be fix properly because it is related to the safety (prevent from electric shock), especially if stay with children. One more very importance thing is the room service crews need to be remind to not allowed to open the guest room doors requested by the guest with any reason such as the guest door keys has not working , they should ask the guest to proceed to front desk.

The check in/out was quick & easy. Front desk associates and the doorman were friendly. The bed was very comfortable. I had an issue with the shower, the cold water came on after a few minutes. As a result got sprayed by hot water a couple of times. If not for the pricey food menu, I would have ordered more room service. You may want to review the prices as more expensive than most 5 star hotels. Overall I enjoyed the stay with my family.

The staff were very very friendly, and the choice of food for breakfast was more than adequate to me. I walked in to book two rooms for my three brothers, and the guy at the counter suggests I should book through on-line because that will make it cheaper, and indeed it was! Nice place to stay, right in front of Mangga Dua Mall, too. Only the rooms were a bit dated, and need some fresh plasters at the side of the bath tub and general improvements, but overall, a reasonably priced, beautiful and grand hotel.

It's a recommended place to stay. Not far from train station and connected with Mangga Dua Mall. The check in time is 2pm. Due to overload, I've just gotten my room around 3pm. I can stay in lobby with my welcome drink and there is Mushala at the 1st floor. The room is very comfortable. I can drown myself in hot bathtub in my room. The facility is very good, at 3rd floor, they have gym (they also have the instructor if it's your first time to gym), swimming pool, sauna, hot tub. Unfortunately when I stayed, the hot tub and sauna for ladies is under maintenance, so we can't use it. It would be perfect if not. The breakfast tasted very good. There is no napkin, but there is tissue instead. They serve local and international menu. But you have to walk along the restaurant to have complete appetizer ~ dessert.

Been here for almost all my trips. Always feel like home when you reach the hotel as warm smile and nice gestures of welcome each time I'm back at the hotel. A hotel with easily access to all the parts of the city and taxi or grab readily available to send to your destination. Also around the area there's abundance of local street food that no to be missed during the trips. Overall always happy with my stay here.

Arrived in the late evening but check-in was fast and friendly. Had stayed at this hotel some 2 years ago and things have not changed much. Room was clean and tidy including the bathroom. Breakfast was ok. Nothing to shout about considering that this is a 5 star hotel. All in it was a pleasant stay albeit a short one.