HORU Hotel Mangga Dua Square Jakarta image

HORU Hotel Mangga Dua Square Jakarta

Hotel

Slick business hotel offering modern rooms, a free breakfast buffet & a bright restaurant. People often mention hotel, room, stay, good, night, staff, service, clean, water, nice,


Address

Mangga Dua Square, Jalan Gunung Sahari No.1 Pademangan Barat, Jl. Mangga Dua Square Blok A No.10-12, RT.11/RW.6, Ancol, Pademangan, North Jakarta City, Jakarta 14420, Indonesia

Website

www.horuhotels.com

Contact

+62 21 29618888

Price rating

$27/night

Rating on Google Maps

4.30 (4.6K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (34) room (26) stay (18) good (17) night (12) staff (11) service (9) clean (9) water (7) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 octa 8. 2 years ago on Google
    First time I'm experiencing a 3 star hotel that not providing mineral water in bottle, instead of asking me to refill with dispenser water. During pandemic, saving cost is important but it is a very standard service. Come on. I will not drink from dispenser water, especially when I see that the room and ambience are not that clean. Government also guide us to minimalize contact with others, but here I have to share drink with everyone. Also when I ask about how to use chiller, the staffs came in wearing shoes to my room, and when I asked him why not take off his shoes before came in. He replied that this is the SOP so he cannot take off his shoes. It is a very questionable SOP during this pandemic, from what I understand, shoes are one of the most unclean stuffs that bring virus everywhere. AC also seems to rarely being maintenance, because at 18° C the temperature is not cooler than in my apartment with 26°C using 1PK AC. Apparently, this is one of my worst experience 🙏
    1 person found this review helpful 👍

  • 5/5 Isya M. 3 years ago on Google
    This is where I had to stayed for 5 days quarantine after arrived in Jakarta between 1-14 January 2021. It was decent place, clean single beds, nice bento, and courtesy staff. Well done Neo Hotel for providing best to the guests.
    1 person found this review helpful 👍

  • 4/5 muhammad f. 3 years ago on Google
    The hotel is in the Mangga Dua mall area, in the basement of the hotel and this mall there are lots of used car sellers. this hotel is in the same group as the aston hotel so for comfort and cleanliness there is no doubt, this hotel also provides a water dispenser on each floor so that it can reduce waste plastic bottles for disposable drinking water.
    1 person found this review helpful 👍

  • 1/5 ALASMI ASSAD ALASMI A. 1 year ago on Google
    The hotel is simple and clean. I give it three stars, the most beautiful of it is that there are malls, grocery stores, pizza shop and other things near it, and behind the hotel there is an ATM machine, fifty meters away, and you can also require from the hotel anything you want from eating and drinking to the room. The wifi is a little weak. Breakfast I haven't tried it Tomorrow I will tell you if it is good or not Good night and sweet dreams
    1 person found this review helpful 👍

  • 1/5 Raymond L. 1 year ago on Google
    The stay here was a nightmare. Upon entering the lobby at 4am, we were assaulted by awful toilet smells in the lobby and cigarettes in the room we checked into. Place is unsanitary with stains on the sheets and greasy floors. Most importantly, our private information was given out to the police by the front desk, identifying our rooms to them out of suspicion for drug activities. Some context: my friends and I were having a nice time at the DWP festival and on the last night, we got raided by 5 local policemen and the front desk man of the hotel at 5am till about 6am in the morning. Not only was this place unsanitary, poor at room service and smelly, but this breach of privacy on the hotel’s part out of a mere suspicion was unacceptable. To all festival goers and families alike, I suggest you don’t even consider this place. Only gave 1 star bcs it’s the minimum.
    1 person found this review helpful 👍

  • 5/5 Astraeus T. 5 months ago on Google • 102 reviews
    Quite an economic hotel choice in jakarta. The location is not far from Kota Tua (old batavia), which is one of the major attractions in the metropolis. Its also quite near to other attractions in the north /central jakarta. Didnt find any usable bus lane around, but you can easily get many grab / gojek taxi or motors around even at night The room is pretty clean and large, with all necessary equipements. Aircon and hot water shower facilities all work well. The bed is big and comfortable

  • 2/5 Jhonny T. 2 months ago on Google • 95 reviews New
    Worst hotel i have ever stay from arriving until check out and i pick it for new year night. Arrive at one o'clock told to wait at 2 o'clock but wrong detail from the hotel which i ordered king bed and i got separated bed instead so the combined the bed, small room really dirty with thick dust from table, bed sheet even the towel maybe because of the quick cleaning, room really noisy even when the other room open door we can hear it well and at last when check out i ask for free parking so they ask me to exit at gate 1 but at gate 1 my ticket cannot be used and got scold by the parking staff because of the ticket cannot be used. Not recommended really for a hotel with that kind of pricing.

  • 2/5 mariam 3 months ago on Google • 15 reviews New
    Please update the map! When I checked in at night, I followed the navigation around for three times. The original entrance security guard was not allowed to enter, so I had to go around and finally found a gate to open it, which was in the innermost part of the business district. If the former security guard lets in, it will actually be very close. The house smells musty. The bathroom shower room looks very old. There is no hair dryer in the room.

  • 1/5 Mick 1 month ago on Google • 11 reviews New
    Me and my partner booked a neo hotel, and theres no neo. Its a horu We got really sick from staying just for one night. A really bad allergies + strep throat from the dusty old AC Costs me Rp.500.000 for medicines. Ants, cockroaches & friends will come out and say hello and sleep with you at night. Walls are mouldy nasty, stinks too. If u stay in ibis, you’ll save way more money from buying medicines bc of horu hotel’s bad hygiene management system policies everything.

  • 3/5 Syahnas N. 8 months ago on Google • 9 reviews
    I can say that my one night stay in this room quite good. For breakfast, the menu variety was limited and I dissapointed with cereal, it was not real 'coco crunch' if I can say, and the taste was just so so for other menu. I like the concept that they do not provide mineral water in bottle, instead they provide galon that we can refill anytime. For room, we can still hear the sound of railway bell(?) as it is close to train railway. So if you have no problem with the sound, it is ok. Overall it is good

  • 5/5 Shams M. 1 year ago on Google
    I was there for 16 days. The staff was very welcoming, kind and hospitable especially Mr. Haikal and the girls at the front office. We appreciate their help very much. Breakfast was good as well as the restaurant and room service. All thanks and to all staff 🙏

  • 5/5 Amrin F. 8 months ago on Google
    The best service I have got from this amazing hotel. Thanks to all staffs@revita et al. Strategic location, comfortable room n delicious breakfast. Hope I will stay here again...

  • 2/5 Viwen C. 10 months ago on Google
    Old and dirty. Still a lot hairs around room and toilet. Very basic room for USD 35 so U get what U paid for. Bed making my body itchy

  • 5/5 Mia B. 7 months ago on Google
    Again, if you need To be around PRJ and couldnt find a good place near PRJ better stay here.

  • 3/5 Fransiscus B. 1 year ago on Google
    First time rent a room here. Good service, good interior and good bed set for quality sleep. But, please repair shower head and the doorlock. Thank you for letting us stay there.

  • 5/5 Fazreil A. 1 year ago on Google
    I stay here for a quick vacation, it is a delight for me to choose to stay at Neo Hotel Mangga Dua. The warm welcome and great staying experience is nothing short of amazing. The staff Haikal and the crews greatly improve the experience.

  • 5/5 henry k. 11 months ago on Google
    Nice hotel Good Hotel Gerry and Deka so very polite and help us for many information Thankyou Neo Happy stay here

  • 5/5 Aditya Dewi K. 6 months ago on Google
    Good hotel with the good location nearby Ancol. The receptionist is nice name Adam

  • 4/5 木漏れ日ハロー 5 months ago on Google
    Everything is great. Except the toilet shower that keep leaking. Not my luck I guess..

  • 5/5 Toti 4 months ago on Google
    The good hotel we always stay here when us come jakarta

  • 5/5 Gihan R. 1 year ago on Google
    Nice place,good food, nice reception cant forget Haikal and Deka two lovely staff members..... helped a lot. Recommend for anyone....🙂

  • 5/5 Evy R. 1 year ago on Google
    Recomended Hotel and Helpfull staff, Fast CI and Good Location. thanks to Haikal who taking care my family

  • 5/5 talita b. 1 year ago on Google
    I'm feel comfort and happy stay on Neo mangga dua.Housekeeping staff named diana was so kind and helpfull

  • 4/5 Asri H. 1 year ago on Google
    Stay here for3 night, hotel was clean, friendly staff, room clean , many food can find arround hotel, also in a complex of mangga2 square mall. When I Stay at second night there is a problem with the hotel electricity so lights go out repeatedly, but after every thing was oke, one of Hotel staff came to my room to said sorry for the inconveniences. For an apology from the hotel we get free breakfast and lunch for 2 people, very good hotel service

  • 5/5 Andryansyah F. 1 year ago on Google
    Thanks to reception Gerry Verry helpfull and polite, strategic location near dufan and worthit price. We'll be back again to Neo mangga dua for holiday

  • 5/5 Devi I. 1 year ago on Google
    Very nice hotel. Got a big parking area and good service. Thank fully for mba Asti help me to bring my Luggage in coridor. I'll back and stay again for next visit.

  • 5/5 FAYBIZ D. 1 year ago on Google
    Good room and fast CI by Mr Haikal enjoy stay here! But train really Noisy

  • 3/5 Moh- A. 1 year ago on Google
    Average hotel located near a great shopping area. Reasonable price. I paid around 30 USD per one night.

  • 5/5 Hadi W. 1 year ago on Google
    Overall the hotel hasil good services, clean, tasty breakfast and meals. I have stay for a week, my next door guest was very annoyed every night. Please put no noise sign mau could be helpful

  • 5/5 syarah s. 1 year ago on Google
    The room was big & clean. The amenities was good, the pillow cover and towel had a really great smell, the bed and the pillow was fluffy. I got a nice sleep. Staff Asti is very friendly and helpful. The room was satisfactory..

  • 5/5 damay m. 4 years ago on Google
    This hotel and the quality of service and the amenities caused us to choose Comfort hotels for the rest of our trip. We liked that! It was a quiet hotel and we slept great! The continental breakfast was also very good. We found the front desk to be friendly and helpful as well.Would definitely stay again if we came back this way.

  • 5/5 HTMSD F. 2 years ago on Google
    Nice hotel and room, warm hospitality, room was so confortable, the location is really near to Mangga Dua and walkable to Kota Tua.

  • 4/5 Antonius A. T. 1 year ago on Google
    It is a 3-stars hotel managed by Aston, a good place to stay for your convinient overnite stay to Jakarta, during your travelling on business or leisure trip. Located near to a lot of business area, shopping malls around Northern and metropolitan central . Room is clean and neat, breakfast is good, and room price is affordable. Anyhow, overall everything is OK for this 3* hotel as it is. (xx20/171222)

  • 5/5 Lidwina A. 2 years ago on Google
    The staff are great, they give excellent service. Nothing to complain about. You can check-in earlier if you have been fully vaccinated. It may be confusing to order an online driver to pick you up or to deliver the food, so it would be better if you ride your own vehicle.


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