HARRIS Hotel & Conventions Kelapa Gading image

HARRIS Hotel & Conventions Kelapa Gading

Hotel

Relaxed rooms in a contemporary hotel with a hip cafe, an outdoor pool & a spa. People often mention hotel, room, mall, good, stay, Gading, service, Kelapa, nice, clean,


Address

Jl. Boulevard Bar. Raya No.RT.13 Blok M, RT.13/RW.18, Klp. Gading Tim., Kec. Klp. Gading, Jkt Utara, Daerah Khusus Ibukota Jakarta 14240, Indonesia

Website

www.discoverasr.com

Contact

+62 21 45878200

Price rating

$53/night

Rating on Google Maps

4.60 (6.2K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (38) room (37) mall (27) good (23) stay (22) Gading (15) service (15) Kelapa (13) nice (11) clean (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Budiyanto B. 2 years ago on Google
    The room is nice and clean with lots of amenities. AirCon and TV channel selections are also very good. In overall, very satisfied with Harris Hotel Kelapa Gading.
    1 person found this review helpful 👍

  • 5/5 Christian A. 4 months ago on Google • 38 reviews
    It was such a nice stay here at Harris Hotel. The whole facility is so cozy all throughout. The breakfast buffet is absolutely 💯!! And not to mention that it is connected to a mall. A travel made so accessible to everything you need. Can't ask for more. 😁

  • 4/5 Johannes S. 2 months ago on Google • 4 reviews New
    Great location close to the Mall with a lot of shops and food options. Hotel breakfast is great - especially if you have servers like Okta, his good mood is contagious 🌞. Gym and pool.

  • 5/5 David Z. 2 months ago on Google • 4 reviews New
    I would like thank all HARRIS employees for wonderful and friendly hospitality. Service was exceptional as all the staff took time to check in on any of our needs on daily basis and even took time to assist with personal matters if I had any language barriers with bookings outside the hotel. During our stay we were always greeted with a smile and all the staff took time to learn our names creating Personal experience. We traveled with two active young boys and the staff always ensured their safety if they ever tried to run out the lobby. Also to mention hotel is located within a large shopping mall which was convenient for those that like to shop and plenty of activities for the kids. Thanks again to all the hotel staff for delightful stay. David Z.

  • 4/5 samuel e. 6 months ago on Google
    Generally it's okish in most items, food, convenient, location, service they tried to do their best. But room is quite old you have water flow stucked and not going out. Hot water system is working off and on ... the water pressure is not consistent. Horrible shower experience. Breakfast was quite decent with good choices and variety.

  • 3/5 Fa F. 2 years ago on Google
    the breakfast is not satisfying only serve in paper box with limited choice..... hopefully soon will be normal like others hotel..... not recommended if you have mobile activity and you bring your own vehicle because you have to park in mall basement which is took time to enter the mall and exit the building and even if you want to reach the hotel drop off area you still have to exit the mall took the main road and surrounding the whole block with busy traffic

  • 5/5 Leon A. 1 year ago on Google
    A comfy hotel that's connected to the kelapa gading mall. The room was big enough and it had a sofa that was big enough for children to sleep on. Would have liked it better if the shower was a bit large but overall it was all good

  • 5/5 Reynaldi N. 1 year ago on Google
    What I'm fond of this hotel, beside the building itself is connected to MKG, it's also close to Gading Pluit Hospital. I'm often required to do medical check-up once every six months, so it's convenient place for me to stay as frequent visitor.

  • 5/5 christy e. 1 year ago on Google
    We’re stayed in 606 and 608, staff gave us connecting room as we travel with children. They went beyond perfection to gave us the best experience during our stay. Thank you Harris Hotel

  • 3/5 Evelyn L. 1 year ago on Google
    I stayed here with my husband in April 2022 after not being able to come back home for 3 year because of Covid-19. During this time, the border was just opened. There are different restrictions for different hotels. We could only stay maximum 2 nights at Harris Kelapa Gading without having to do a PCR test. So we stayed here for 1 night after we arrived in Jakarta, went to Bandung the next day and came back 3 days after and stayed another 2 nights before having to move to another hotel as we don't want to do another PCR test for the sake of it, as we just did it 4 days earlier to fly to Indonesia. Our first stay was good. Mostly no complaints other than the shower that always ended up flooding the bathroom due to the shower door seal isn't working properly, but I didn't appreciate the lie that they told us about the aircon on our second stay in able for them to not change our room. Hence the three stars in the end. On our second stay, after travelling from Bandung. We checked in to a different room from our first stay. It was on the lower floor and right near the elevator this time. The room was warm, so turning on the aircon and set it to the lowest possible temperature we can set it which was 20 degrees. It was the first thing we did upon entering the room. We left not long after we put our belonging in our room to get some food from Kelapa Gading Mall next door. When we came back, the room was still warm at around 23-25 degrees even after the aircon has been on for a good 4-5 hrs by now. We thought it might be one of those aircon that has motion sensors. So we decided to move around and took a shower, but it didn't get any cooler. We called receptionist, they sent us a maintenance guy that cannot find anything wrong with the aircon. I requested another room as we find it hard to sleep in a warm room. The receptionist told us that they have been told by their maintenance team that the aircon in the hotel was set centrally to temperature between 23-25 degrees in all room. I questioned back asking "so what's the point of having a controller inside each room if that is the case? Our previous room was fine also." Long story short, they finally agree to move us back to the room we stayed in on our first stay by 11pm, where the aircon managed to cool the room to 20 degrees. Pros: - Location was great. It is right next to a huge Kelapa Gading Mall where you can get yourself anything that you can think of. From necessities, to food to clothes and souvenirs. - Amenities are all there, bottled water, coffee, tea, safety deposit box, thongs instead of slippers, soap and shampoo - City view - They provide you a bed buddy pillow aka "guling" aka dutch wife pillow - Working desk Cons: - No direct access to mall due to covid, so you have to go out the main entrance and go back in through the mall entrance. - Key card expires everyday and doesn't always work. I saw multiple guests including myself having to go back to reception to get their cards re-activated - You have to convince the receptionist for a long time before they allow you to change room - Water from shower area flooded the bathroom floor - Shampoo and conditioner are all in one. - Not all room has a cold aircon - TV cannot access Netflix or Youtube. Only cable TV channel. Tips: - Bring your own conditioner, if you prefer shampoo and conditioner separated. - If you are temperature sensitive like us, request them to check and make sure your aircon is working and cooling your room to a minimum of 20 degrees (minimum temperature the aircon can go to) before you check in, as it can take a while before you can see if your aircon is working or not and you might have a hard time requesting a new room like us.

  • 4/5 Pritesh S. 1 year ago on Google
    It's a decent hotel to stay if on a business trip. More relevant for family trip. It is attached to very good Kelapa Gading mall if you need to shop for anything. Service is excellent. Rooms are smaller in size though. Amenities are decent. It is located in an ideal area to take care of odd even rule. Breakfast options are good. Lots of restaurant options in the mall and if you like street food then do try one on the left hand side street corner once you exit from the hotel after 8 pm onwards.

  • 5/5 Handiyani Kindree (. 1 year ago on Google
    Really convenient location. It’s attached to the mall. Easy access to shopping and food. Hotel is clean. Bed is comfy. Lots of varieties for breakfast. Stayed here for 6 nights.

  • 5/5 Finsyabela 5 months ago on Google
    Very strategic location as it is connected to the summeracon mall. The hotel is very comfy and the room is very clean and convenient. I spent 4N 3D in this hotel due to the training I had to attend. I did not book the hotel myself so I do not know the type and rate of the room. However, the room amenities were excellent, and the had the safety box and small refrigerator. One thing I would like to suggest is to improve the cooling of the refrigerator. There was no panel to control the cooling and it was too slow to cool the beverages. To me the breakfast buffet was nice every morning. There were various dishes and fruits. At least the different food I prefer were always available every morning. The staffs were also very helpful and responsive. They were offering "jamu" the traditional herbal drink every morning during the breakfast. I liked the turmeric-tamarind jamu with ice. Overall it was very pleasant experience to stay at Harris hotel at Kelapa Gading. Hoping I can come back next time to enjoy the holidays there.

  • 5/5 Annisa M. 6 months ago on Google
    A good hospitality from all the staff. My partner had a birthday, and they helped me to arranged it. Also they give me a free cake and give my partner a surprise in the morning. Such a good service. Thank u mas Allan, mas Egy and mas Nailul for such a warm and great service. Also, I recommend this hotel for all in one stop stayed.

  • 5/5 Keith Kindree (. 1 year ago on Google
    Very nice hotel connected to Palapa Gading Mall. Rooms are spacious and clean. Lots of amenities. Good for groups or corporate events. Breakfast buffet is nice with a variety of dishes for everyone. Large pool on 5th floor overlooking the city.

  • 5/5 Jerry Dixon J. 7 months ago on Google
    I was there for a quick trip yet amazed me with the service. Had my dinner at the restaurant, Food and drinks was great but what makes it exceptional is the service that delivered was beyond my expectation. The staffs pay attention to small detail that I not even mention, such bringing me toothpick right after I finished my dinner. Hope to be here soon in the near time. Special credit for Mr. Laspra for the service👍

  • 5/5 Wendy N. 6 months ago on Google
    Was booked into this hotel for 4 nights to attend a conference. It was advertised as a 3-star Hotel and had a little lap pool and good amenities in the room. It was a very good sleep as the room was quite and clean. Breakfast was good although some of the food quality varied from day to day. Best part was the location being attached to 3 different malls that just connected to each other seamlessly. The malls had a huge variety of F and B and international chains like MnS, HnM, Din Tai Fung, Salad Stop.

  • 5/5 Fazira A. 6 months ago on Google
    Stayed for about 4 nights, overall service way too good. The food is served many kinds of food a day. The staffs are so helpful and 100% nice, especially for Defta, Vian, & Teja! The room also is clean and has complete ameneties. No doubt for staying here again someday

  • 5/5 Amanda W. 5 months ago on Google
    The service was amazing. The rooms were really nice and i cannot stress how polite everyone was and how well they treated me during my stay. And a special thank you to Defta a waiter in the restaurant who gave excellent service

  • 5/5 Nana S. 8 months ago on Google
    Value for money hotel in a very strategic location and connected to Mall Kelapa Gading. The room is spacious enough and the sofa bed is large enough for 1 kid or a small adult (160 - 165cm). Free parking in the mall if you're staying here.

  • 4/5 Brigitta T. 2 years ago on Google
    Nice to stay here.. Check in process take a long time to get the room ready. And I cannot connect to the wifi while stay there

  • 5/5 Pratiti Dini F. 2 years ago on Google
    Best option to stay in Jakarta. It connected to a shopping center, mall kelapa gading. Near to LRT station as well and transjakarta.

  • 5/5 Ivan F. 2 years ago on Google
    It’s third stay here. Nice service. Clean room and bathroom. Room space is medium. Breakfast is buffet served, but during covid 19 social restrictions breakfast is takeaway only (in box) which is not quite worth the price.

  • 5/5 M. Nur S. 1 year ago on Google
    Harris Hotel Kelapa Gading is always the first choice when on vacation in the city with a couple. The place is strategic and good with excellent service too because it is close to a shopping center or mall. After being satisfied with shopping and enjoying various entertainment facilities in the mall, we just need to take the elevator to our room and can rest

  • 5/5 mama m. 2 years ago on Google
    Always go here every end of the year for staycation, but too bad not this year 😢 #pandemicpleasebeoversoon

  • 5/5 Nina S. 2 years ago on Google
    Youthful modern luxury hotel in north Jakarta, just next to one biggest mall, Summarecon Kelapa Gading. Like other 5 stars hotel, it's clean and neath, the crews are professional. They have some big meeting rooms too, of course as mentioned on its name. The food, yaa hotel taste... Great hotel but nothing really special. I don't know how is the pool (or do they have it?)

  • 5/5 Aryo W. 2 years ago on Google
    Nice place to stay. Located next to Mall Kelapa Gading and also Pop Hotel. Parking for cars are very limited in front of the hotel lobby, but guests' cars are allowed to park on the mall basement for free.

  • 4/5 Fauzy R. 2 years ago on Google
    The room was clean and cozy. Meeting room is spacious and clean. Smoking area was close to the swimming pool but the decoration was nice. But we had to que to get the food for breakfast, lunch, and dinner. Why didn't harris kelapa gading serve the food in buffet? The menu was also very limited although the taste was good.

  • 5/5 Dee 2 years ago on Google
    I'm glad I picked this hotel for staycation with my mom. Convenient location, big room, nice shower, lots of tv channels, stable internet for wfh, and amazing staff. This hotel is better than a 4-star hotel I'm staying in Hong Kong now, no kidding.

  • 4/5 Patrick W. 2 years ago on Google
    Looks more modern n minimalis after renov. Its a good hotel to stay on the weekend.

  • 5/5 Sherman H. 1 year ago on Google
    Was there this week for a conference. Honestly has no expectations. But what a great hotel and excellent service! They really went for it! Conveniently located next to a mall so eating is easy if you don't feel like the hotel food or travelling too far. Location is a little out of the way but all in all a great stay.

  • 5/5 andre p. 1 year ago on Google
    Perfect. That's one word to describe this hotel. The room was comfy and well prepared. Well decorated as well. The foods was tasty. The location is at it's best because it's located in a big shopping mall where you can find many interesting items. Don't hesitate to book and stay here because it's just........ perfect.

  • 4/5 Adri F. 1 year ago on Google
    This hotel is attached to Kelapa Gading shopping mall, and there is a door that connects the lobby and the mall. Harris hotel belongs to the ASR group of hotels and is designed to capture the mid-market segment. The staffs are nice and helpful. Room size is adequate, and various amenities are provided. Breakfast options are plenty, the taste is average. Western meals are also available. The swimming pool is located on a high floor.

  • 5/5 Logan E. 1 year ago on Google
    Hi, About the rooms,, is actually good like there is carpets a big sofa one little sofa and one chair there is like 4 tables you can get 2 bedtable 1 round table and one table on the wall the tv are good just loud at the beginning;-;. The bathroom are big even there is no bathtub, is still enjoying. For the service the employees is good everything they allow like grab food gojek. Just... It's kinda hard to call the reception idk if it's just that I am dumb or it's the hotel problem. Location: is very good since is connected to the kelapa gading mall with lots of shops that you can shop just am sad cause the tiger sugar dissaper I want answer:(. Well, this is the end of my review for the HARRIS Hotel. Thank you for reading:D

  • 3/5 Adie E. 1 year ago on Google
    Quite an impressive hotel with Dynalite lighting system. Located in Kelapa Gading Mall, parking space is available right next door if you encounter difficulties in finding a decent parking spot inside the Mall.

  • 5/5 Simsy k. 1 year ago on Google
    Magnificent view of the city... The property is next to a mall offering conviniet access to almost any services. The staff are very helpful and always cheerful

  • 5/5 Puch T. 1 year ago on Google
    Had dine in dinner in only inthe hotel. I ordered oxtail soup, siomay bandung and noodle. All good food and good services.

  • 5/5 Iwan J. 1 year ago on Google
    Location wise next to the mall is well spend as easy to find a meals or others after the meeting.

  • 5/5 Ernawati C. 1 year ago on Google
    Nice room, clean. and service. All staff very helpful and friendly

  • 3/5 Ash H. 2 years ago on Google
    I loved everything except the absurdly poor bathroom design, which has caused multiple bumps and scratches to myself, my wife, and our 1 year old baby. I would not recommend this place to anyone who needs to bathe their baby here because the design is quite hazardous for entering, exiting, or bending down in the shower alcove.

  • 5/5 Daniel K. 1 year ago on Google
    Great hotel next to the Kelapa Gading mall. Rooms were clean and neat. Breakfast was excellent. Swimming pool was nice. Staff are polite and friendly. Great to directly access the mall from the hotel. Only the AC is really cold in the lobby, but that is of course a personal opinion.

  • 5/5 Farhan Ryan P. 2 months ago on Google • 2 reviews New
    Excellent service and great atmosphere. Easy access to tons of locations are also appreciated. Dea and staffs also made sure my room was available immediately


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