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Hotel Sentral image

Hotel Sentral

Hotel

Laid-back rooms in a casual hotel offering an eatery, plus a karaoke bar, a music club & a spa. People often mention hotel, room, friendly,


Address

Jl. Pramuka No.5, RT.12/RW.5, Rawasari, Kec. Cemp. Putih, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10570, Indonesia

Website

p-hotel-jakarta.business.site

Contact

+62 21 4225511

Rating on Google Maps

4.10 (2.2K reviews)

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Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: hotel (17) room (16) friendly (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Gita Prasetya A. 6 years ago on Google • 61 reviews
    "Old, is acceptable, but lack of maintenance, is not" The lobby. The lobby itself were nice, it gives a vibe of luxury. They have lounge and restaurant at the side of the lobby. Service. Now service, is something quite a bit unpleasant. Now the staffs is friendly and willingly to help you, but maybe a bit need to be more disciplined. This hotel has a long counrer divided into 3: information, receptionist, and cashier. Now usually when I checked in a hotel, i would see at least two staffs on the counter, but in that one, only one, whom still buah handling other costumer. The staff are friendly though to greet me, tell me to wait, and call another staffs. The staffs that helped mewhen i have a bit problem with the room is also friendly. But the most unpleasant one is the next day, when i checked out, and want to store my suitcase for latter pick up, the receptionist told me to lift the suitcase and pass it to him over the counter, which is a chest high, two heavy suitcase. The staff is still friendly tough so I didn't complain much. The room Now it is the main dishes of a hotel. I got a bit problem here while booked with expedia, don't wefher the fault is in expedia or the hotel. I booked for a nonsmoking junior suite instead they put me in smoking superior suite (their regular room), so i had to go back downstairs. The staff still friendly tough and after 30 minutes they finally resolved the problem and switched my room. Funny thing is, their non smoking floor junior suite has no bathub, but their smoking counterpart has. How did a same type of room has a different features? Well i wished for a nonsmoking junior suite with bathub, but since their weird system mean my request (what i paid for) is impossible, i just cope with smokong room, with note that i wqnt it free from cigarette smell. My new room is, well, let just be frank. Look dirty, is dirty, and messed up. The toilet bowl won't flush, the bathub still filled with hair from past guest, the cabinet door broken, the mini refrigerator also not functioning (which is important because my wife have to store her pumped breastmilk in refrigerator). Now this is the last of my patience. I went back downstairs, bringing my suitcase, and told them to prepare another room that in a good condition and told them to take my suitcase there when it's all complete while i go grab lunch. Anyway, back from lunch I still assigned to the same room but with fixed cabinet and that switched the refrigerator, but still dirty room and hairy bathub even though i told them to cleam that first. Also the toilets t bowl won't flush again even after they fixed it. The room design is, well wired. I have this big pillar in the middle of the room sticking like a sore thumb. The interior is old, but still acceptable. The dust that collected on the floor tought, unacceptable. The breakfast. Now it is something else. The food, is very good for the eastern dishes, but not good for the western dishes. One of the most delicious chicken rice porridge i've ever had. Bottom lines. The worst stay i have ever experienced, second only to my stay in small cheap motels back when i still in school. Not recommended for you whom planing to stay in the room relaxing. But if you just need the hotel a quick sleep and breakfast, well i think you can cope.
    2 people found this review helpful 👍

  • 1/5 dhaval p. 5 years ago on Google • 57 reviews
    The Rooms are Very Bad the rooms are old n you will find BUGS in the Rooms the toilets are Dirty n have spots. You have to complain for Hot water. As in indonesian they say Kecoa . The Ac dont work n you have to sweat in Rooms as the AC s are not Cold. They Ripe you off In The Hotel Avoid This Hotel. The Room Prices Are High But Service is Poor.
    2 people found this review helpful 👍

  • 2/5 R P. 4 years ago on Google • 985 reviews
    One of the old hotel around this area. It is certainly needs major renovation to keep up with the new hotel which are around this area. The rate is actually quite cheap considering the location of this hotel. Quite big room but there is a lot of sign of the oldness of this hotel. The problem is parking, whenever they have an event on this hotel, then your car will be locked up and cannot go out of this hotel. However security guy should done their job better, because in case of emergency, no car can go out of this hotel.
    1 person found this review helpful 👍

  • 3/5 Sutomo J. 5 years ago on Google • 422 reviews
    Old place. Many smokers. I am not comfortable with smokers environment so prefer not to give any comments. Food in terms of snack were great complements to the pastry.

  • 3/5 Yusnianti L. 4 years ago on Google • 409 reviews
    Not best place to have seminar but it is enough. I could have give them four stars if the cafe staff know how to serve better.

  • 4/5 Jeanne d'Arch S. 4 years ago on Google • 127 reviews
    Its a very cozy hotel, easy to reach since its ringht in the side of the road, this hotel also has plenty of parking lot, eventho the man in the front desk arent really friendly but overall the hotel was fine.. the ballroom was quite big eventho its a bit dark, i went there yesterday for a makeup class and we have to buy a ringlight because the lighting in the ballroom wasnt that bright. Oh yeah fyi for the sake of the management of this hotel, one of the contestant smokes in the bathroom..i cant even go there 'cause the whole bathroom stinks :")

  • 4/5 Teguh Denggano P. 5 years ago on Google • 54 reviews
    Nice place. Ambience are quiet, and less noticeable from the street. For motorcycle, you have to go near gas station (pertamina) for park. Motorcycle parking is standart, no roof, just open space. Make sure your vehicle locked well.

  • 5/5 Yolanda Tyas P. 5 years ago on Google • 33 reviews
    There is smoking room, bath tub, ada water heater. The menu have many varian, from main course till dessert

  • 5/5 Mono I. 5 years ago on Google • 7 reviews
    Nice place for relax. As the location in strategic area, you have a lot of choices for food or just enjoy the city. However, I just spent one day for business. . Besides that, the staffs are so friendly. Facilities are Good as well.

  • 1/5 Gde K. 4 years ago on Google • 1 review
    This is the worse services hotel that I ever stayed in Jakarta, even to get drinking water in the room, I should call reception more than 3 times for one hour no one came, massage service I ordered for 2 hours but it just one hour proces the staff never stop ringing the telephone, told the therapist the time is up...this is so funny


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