Tried to order a time through 1177 since it has no times available to book. Instead I get a response to contact them through other means instead... What is the point in the "order a time" function if they decline it and ask you to contact them in other ways?! I thought I was already contacting them through my request but apparently not. Why would it be an option to send an request if they just denies it and closes the request instead of handling it properly? Thanks for strengthening my lack of belief and trust in Swedish healthcare!

VÄLKOMNA TILL SVERIGES SÄMSTA VÅRDCENTRAL.Överlag dåligt. Sur personal! Remisser som alltid saknas till labb. Recept som aldrig förnyas fast man ringer! Kvinnan i receptionen är den suraste i stan! likaså dom andra kvinnorna man får prata med när man ringer för att boka tid, bör skickas på bemötandekurs eller söka ett nytt jobb.Det är nått mörker och dålig stämning över hela stället. Långa väntetider och verkar vara stor personal omsättning..

Worst receptionist i have ever spoken to in my life! 👎

I waited 2 months to see the knee doctor, and when I met him I felt that he just want to get rid of me, and He is in a hurry. And at the end the solution that I got didn't help.

Good staff if you get the appointment

IT IS THE WORST SERVICE with the lady who is in the reception .she is very bad women she is so very rude i have been in there 3 time even she do not want to help the patient

(Translated by Google) Bad, waiting all the time, doesn't start on time often, they don't take care of patients. I'm wasting my time and energy I created a lot of stress from here (Original) Dåligt, väntar hela tiden, börjar inte i tiden ofta, de tar hand om inte patienter. Jag slösar bort min tid och energi Jag skapade massa stress från här

(Translated by Google) Extremely poor quality of care in recent years. No follow-up, send referrals to the drop-in, turned several times to clear the new doctors who do not have a clue about them long-term penalties for patients. Extremely long waiting times for both the reservation and on the phone. (Original) Extremt dålig kvalité på vården senaste åren. Ingen uppföljning, skickar remisser på drop-in, avvisad flera gånger av uppenbart nyexaminerade läkare som inte har en aning om dom långvariga påföljderna för patienter. Extremt långa väntetider både för bokning och på telefon.

(Translated by Google) In other words. There is no fault in the place e.g. It's just that sometimes you get doctors who do not understand Swedish. It's a bit problematic I think. On the whole, I think they are good. Knowing the language is A and O. Both as a patient and a doctor. (Original) Alltså. Det är inte fel på stället e.g. Det är bara att ibland får man läkare som ej förstår svenska. Det är lite problematiskt tycker jag. I sin helhet tycker jag dom är bra. Att kunna språket är A och O. Både som patient och läkare.

(Translated by Google) Visited a week ago with a wound that needed to be stitched together. The woman on the phone was nice, the receptionist was great, and the nurse I was assigned was super calm and nice. The visit was delayed due to high patient turnover, which meant that I had to wait an hour after the scheduled time. But the nurse apologized both once and twice. In short, good treatment even if it took a little longer than planned. (Original) Var på besök för en vecka sen med ett sår som behövde sys ihop. Kvinnan i telefonen var trevlig, receptionisten var kanon, och sjuksköterskan jag fick tilldelad mig var superlugn och trevlig. Besöket drog ut på tiden pga hög patientomsättning, vilket gjorde att jag fick vänta en timme efter utsatt tid. Men sjuksköterskan bad om ursäkt både en och två gånger. Kortfattat, bra bemötande även om det tog lite längre tid än planerat.

(Translated by Google) Doctor Georgius is very good, he sent me to all kinds of investigations. Very good job by him 👏🏻 (Original) Läkare Georgius är väldig bra, han skickade mig till alla möjliga utredningar. Mycket bra jobbat av han 👏🏻

Trångt väntrum vid provtagning, ingen personal som hälsar trots de kommer ut i väntrummet, extremt dålig känsla. Hissen upp utan fönster, vid bvc där flimmrade ljusröret så hoppas ingen med epilepsi fick nån känning. Sa till i kassan men kvinnan som jobbade där sa hon inte visste vem som har hand om hissarna. Dåligt.

(Translated by Google) The worst health center I have unfortunately been to. Those who call back when I need advice are the most unpleasant staff. I have been enrolled for 2 years, finally I have changed health center. Most doctors I have met are not committed to helping me. I had an appointment early in the morning. They say you should stay home if you have a fever. Both me and my baby woke up from a fever at 05 on the same day when I called directly and canceled and explained the situation by leaving a message. A few weeks later I receive an invoice. I called and told her what had happened when the staff apologized and said that she had canceled the invoice. I get another reminder invoice. Then I call and explain once more. The staff refused to believe that I had called and canceled and refused to cancel the invoice. (Original) Sämsta vårdcentralen jag tyvärr har varit med om. De som ringer tillbaks när jag behöver råd är otrevligaste personaler. Jag har varit inskriven i 2 år äntligen har jag bytt vårdcentral. Det mesta läkare jag har mött är inte engagerade av att hjälpa mig. Jag hade en bokad tid tidig på morgonen. De säger att man ska stanna hemma om man har feber. Både jag och min bebis vaknade av feber kl 05 på samma dag då jag ringde direkt och avbokade och förklarade situationen genom att lämna ett meddelande. Några veckor senare får jag faktura. Jag ringde upp och berättade det som hade hänt då bad personalen ursäkt och sa att hon har annullerat fakturan. Jag får en till påminnelse faktura. Då ringer jag upp och förklarar ännu en gång. Personalen vägrade tro att jag har ringt upp och avbokat och förnekade annullera fakturan.

I've been a couple of times and I've been met with kindness and care. The doctors are professional tend to crack a joke or two and are helpful. Maria is amazing and the level of care is high. It is clean and precautions are taken during this time. Arranged transport for me at no cost to go get x-rays. Love it.

(Translated by Google) The receptionists usually give you super bad treatment, simply the wrong people in the wrong place! Therefore, unfortunately it won't be five stars. But the rest of the staff are good and really nice! ☺️ (Original) Receptionisterna får man för det mesta super dåligt bemötande av, fel personer på fel plats helt enkelt! Därför blir det tyvärr inte fem stjärnor. Men resten av personalen är bra och riktigt trevliga! ☺️

I feel dismissed, ignored and i have been sick 2 months. Lack of consideration for referral to specialist doctor. Really it is Awful place to seek for treatment. Completely disappointing.

The worst health-care i have experienced with in Stockholm.

I don't understand all the negative posts about Hässelby VC. They've always treated me well. From the in-bookers to the doctors (special mention to Dr. Silfver) Also I want to say: With all the sicknesses that follow with age, opener in the heart, stoma bag, bad lungs, high blood pressure, coal disease and so on... 11pills every morning 2 each afternoon. I can never repay what Swedish home carers, care-centres and hospitals have given me (at least three times they saved my life, what that is worth I leave others to decide.) RESPECT!

STAY AWAY! Not even one star, sending u around and messing with u until they cant milk the tax money in ur name anymore! They write wrong journals, stressing, not doing investigations n get upset when cought, they gonna make it worst for u n more stress rather then help. Yes, they brake rules, letting administrational personal work law, missunderstanding to get u out as healty..