5/5 KIDS SURPRISE L. 9 months ago on Google • 2 reviews
I
am
writing
to
express
my
sincere
gratitude
for
your
assistance
in
canceling
my
recent
hotel
reservation.
I
had
originally
booked
a
7-day
stay
at
your
hotel
for
my
upcoming
trip
to
Sweden,
but
unfortunately,
I
was
unable
to
make
the
trip
due
to
unforeseen
circumstances.
I
first
attempted
to
change
the
reservation
to
my
husband's
name,
but
he
was
also
unable
to
travel.
I
then
contacted
your
hotel
to
cancel
the
reservation,
and
you
were
extremely
helpful
and
understanding.
You
processed
the
cancellation
without
any
arguments
or
hassle,
and
you
were
always
quick
to
respond
to
my
emails.
I
was
very
impressed
with
your
professionalism
and
customer
service.
You
made
a
difficult
situation
much
easier
to
deal
with,
and
I
appreciate
your
help
immensely.
I
hope
to
have
the
opportunity
to
stay
at
your
hotel
again
in
the
future.
If
I
do,
I
will
be
sure
to
ask
for
you
by
name.
Thank
you
again
for
your
assistance.
dear
Annetta
Sincerely,
f.
kazemi