2/5 Puneet B. 3 weeks ago on Google β’ 5 reviews New
Stayed
for
two
nights
and
experience
was
as
below
1.
Reception
staff
-
Seemed
friendly
and
courteous,
but
were
not
really
prompt
and
didn't
carry
the
same
courteous
attitude
when
asked
for
a
room
change,
since
the
given
room
was
facing
another
building
.
A
.
First
they
took
20
min
to
do
checkin,
despite
room
being
allotted
when
I
made
the
booking
,
and
I
was
checking
at
around
4pm.
Saying
house
cleaning
is
doing
final
checks
is
unacceptable!!
B.
When
we
got
the
room
and
saw
it
to
be
facing
another
hotels
window
hardly
50ft
away
we
asked
for
room
change.
Reception
staff
said
they
will
request!
C.
When
I
went
down
after
15min
to
check
myself,
the
same
staff
seemed
to
have
take
no
action
and
told
me
'he
had
put
a
request
in
system'
!
Sounded
like
a
got
department
!!
D.
When
I
asked
to
speak
to
manager
,
who
was
standing
right
next
to
him
,
there
was
this
tension
on
their
faces
.
Where
did
that
smile
vanish
??
Eventually
I
got
a
room
change.
But
not
before
first
being
offered
a
twin
bed
room
for
us
couple!!
2.
Rooms
-
Goes
without
saying
,
rooms
at
the
back
face
another
building
so
not
good
.
But
the
other
room
we
got
was
a
disaster
as
well
.
Points
for
the
other
room
we
stayed
at
A.
Flooring-
Half
the
flooring
was
wooden
,
and
it
was
very
bad.
Crackling
sound
the
moment
you
step
on
it
.
Very
annoying
and
disturbing
to
walk
on
it.
Felt
like
it
was
eaten
by
termites
from
within
B.
Mattress
-
Deep
spring
super
soft
mattress
,
extremely
uncomfortable
to
sleep
on.
If
you
have
tendency
of
lower
back
pain,
God
save
you.
I
couldn't
sleep
two
nights
on
the
mattress.
Clearly
the
mattress
was
very
old
and
living
past
it's
life
C.
Shower
-
Very
poor
bathroom
.
No
overhead
fixed
shower
.
The
one
(
height
adjustable)
one
had
no
pressure
at
all.
Water
was
flowing
as
if
doing
a
favor.
Small
shower
area,
no
pressure
of
water
,
made
it
very
difficult
to
take
proper
bath.
D.
Exhaust
-
exhaust
wasn't
working.
The
room
was
thus
filled
with
moisture
and
bad
odour.
We
were
in
the
room
only
to
sleep
,
and
going
through
the
initial
bad
experience
of
changing
the
room
,
we
decided
to
bear
the
pain
on
this
religious
trip
and
quickly
get
put
of
this
hotel.
3.
Food
-
Food
at
Ziva
was
the
only
saviour.
Food
was
nice
,
the
service
staff
was
good
.
We
had
buffet
dinner
and
buffet
breakfast
,
both
were
good.
4.
Parking
-
parking
is
outside
the
hotel
.
Generally
safe
,
but
if
it
rains
your
car
will
get
dirty
and
you
will
have
to
figure
out
a
way
to
clean
it
.
It
rained
when
we
were
there
5.
Location
-
around
20min
by
car
to
Golden
temple.
So
not
too
far
away.
In
the
vicinity
there
are
other
hotels
too
,
so
location
is
good
.
Overall,
it
was
a
very
bad
experience.
Only
the
food
is
making
it
get
away
with
some
rating.